Came here looking for a new pair of walking shoes and was helped by Gavin. What an extremely knowledgeable and helpful person. He took great care to give me advice and tailored recommendations to what... もっと見る
企業が回答しました
所在地
所在地を変更Unit 4 Saint Paul's Churchyard 98, EC4M 8BU London, England, GB
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I would like to express my thanks to Gavin at St Pauls branch. He was extremely helpful and patient indeed on my 1st September 2026 visit, providing a number of waterproof walking shoes for me to try... もっと見る
企業が回答しました
Went in on a whim, had a browse around but wasn't enthused by the colourways of the available walking shoes. However as I was considering leaving, I was approached by a store assistant - Gavin, who tu... もっと見る
企業が回答しました
Professional service by Gavin at St. Paul’s store, extremely helpful with measuring feet and advising which shoes would be suitable.
企業が回答しました
企業情報
GO Outdoors - St Pauls (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Unit 4 Saint Paul's Churchyard 98, EC4M 8BU, London, England, 英国
4.9
優良
529件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Customer Service - would definitely shop here again
Great customer service. Alan and the team were very helpful when it came to finding the correct size for a fleece hoody. Also, Alan was very funny and there was some great banter.
2026年8月7日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Very helpful
Leilani, Alan and all the staff were very friendly and helpful. Checking stock levels of other stores and just being positively delightful. Came from a decathlon which was such a terrible experience. Go Outdoors was much friendlier and had what we wanted
2026年8月6日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Tim was very helpful and knew his stuff…
Tim was very helpful and knew his stuff
Came in to get a brief understanding in what I needed to start my hiking journey and Tim was the guy for that
2026年8月6日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Gavin was very cool and helpful
Gavin was very cool and helpful. His demeanour and assistance meant that we purchased something we otherwise might not have.
2026年8月6日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Adam was very helpful and found us…
Adam was very helpful and found us exactly what we needed quickly. Very friendly and made the experience memorable 😁
2026年8月1日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Alam served me and made my day by…
Alam served me and made my day by providing excellent care and attention to what I needed and why. I would recommend buying from Alam at Go Outdoors St Paul’s to anybody needing anything outdoor/travel related. Thank you, Alam!
2026年8月4日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Gavin was excellent in customer service
Gavin was an excellent helper in regards for taking the time to aid me in finding the correct hiking shoes for my upcoming hike. It was really helpful and I would definitely recommend this store based on the experince alone.
2026年7月27日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Gavin is very knowledgeable
I was looking to buy a waterproof downpurt jacket and I wasn’t convinced by some of the products. That was until Gavin came over and with his knowledge let me to decide which one to buy. Thank you sir
2026年8月4日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - St Pauls (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Helpful staff
Alan and the store staff were understanding of my requirements and provided helpful advice. My old and trusty backpack clamp had broken a day before our trek. We rushed over to find a replacement to the nearest GoOutdoors on a Sunday. My new backpack has proven to be reliable and comfortable.
2026年7月12日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Had a great experience
Had a great experience, Tim was super helpful and friendly, helped us find what we needed. Definitely recommended.
2026年7月31日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Gavin y Tim han sido super amables con…
Gavin y Tim han sido super amables con nosotros, y nos han ayudado todo el tiempo con la compra, a pesar de nuestro bajo nivel de inglés, gracias!!
2026年7月30日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Gavin was super helpful and…
Gavin was super helpful and knowledgeable on all camping gear. Really grateful.
2026年7月30日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great time finding the right bag
Had an amazing time at the store to pick up a backpack for my first camino. Joel, Sean and Gavin went above and beyond with assisting to pick the right bag and find out different ways to make sure the bags fit me well.
2026年7月27日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Needed low cost gear for a last minute…
Needed low cost gear for a last minute hiking trip. Great value, staff were knowledgeable and helpful- thanks Gavin!
2026年7月30日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
GO Outdoors - St Pauls (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
A good selection of suitable products
A good selection of suitable products, no pressure help and a positive transaction.
Thanks Alan.
2026年7月25日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service
Exceptionally pleased with the customer service I recieved today in Go Outdoors (St Pauls). This is an honest review as I left feeling satifyied. Usually wouldn't leave a review for a general purchase but I feel Alam was particularly warm and friendly and deserves a shout out. Thank you.
2026年7月21日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Absolutely amazing help from Evie and…
Absolutely amazing help from Evie and Gavin! Superb customer service and really practical help and advice about my daughter's trip. Lovely to hear about Gavin's travels! Five stars
2026年6月26日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Sara est très sympa et arrangeante
Sara est très sympa et arrangeante. Je suis content de mes achats.
2026年7月18日
自発的なレビュー
GO Outdoors - St Pauls (Express) からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
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