We were told in store that only High Street stores Price Match! These boots were significantly less expensive online so we left your Stafford store without purchasing anything. We have never been info... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Visited the Stafford store a few weeks ago seeking some walking boots. I have had real problems securing the right pair with my plantar fasciitis and tendonitis. Rachel was superb. Using her own podia... もっと見る
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Immediately made to feel welcome without being pushy. Couldn't help me enough. Their products are very good quality and we've had various coats and boots from them. Also if you become a member there a... もっと見る
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Store assistant gave really useful and helpful advice on foot care. Recommended socks, tried them and instant relief, along with Compeed, made the day so much more bearable. Blisters all healed and so... もっと見る
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企業情報
GO Outdoors - Stafford (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
11-12 Gaolgate Street, ST16 2BG, Stafford, Staffordshire, 英国
- 01785 336397
4.8
優良
255件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The assistant was so friendly and…
The assistant was so friendly and helpful with my purchase
2025年1月24日
First time customer with GoOutdoors.
First time customer with GoOutdoors.. pleasent, easy, great deals, welcoming and helpful in store staff.
2025年1月21日
Great, helpful service
Very helpful sales staff (Karen) found me just what I needed and made the experience/visit a very welcome one.
2025年1月19日
自発的なレビュー
Excellent Service. Value for money walking boots.
Visited shop 2 days running and great service from Liv. Excellent Berghaus Walking boots at a very good price.
2025年1月17日
自発的なレビュー
Is my order going to be delivered?
Purchased boots in store for delivery to my home address on 27th December.
I have still not received them (7th January)
And not received any correspondence or explanation of the delay. The receipt states delivered will take 3-5 days.
2024年12月27日
自発的なレビュー
Excellent customer service
Excellent customer service from Karen helped my husband get the right pair of walking boots at a great price will definitely be going back .
2025年1月6日
自発的なレビュー
Great Customer Service
Needed new pair of walking boots, popped in store as saw Sale on. Tried on couple of pairs, staff were very helpful. Advised I could take and try at home with my walking socks and if not suitable return.
The Peter Storm ladies walking boots are bigger than current so have kept. Very pleased with purchase.
2025年1月4日
Bought some walking boots with the help…
Bought some walking boots with the help of Karen. Thank you for your assistance.
2025年1月2日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Great Customer Service
Picked up a Rab jacket in the sale today. Rachel went out to the stock room and found me one in the right size. Great customer service.
2024年12月21日
自発的なレビュー
GO Outdoors - Stafford (Express) からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Drawn in by good bargains
Popped into Stafford and was drawn into the shop, so many good bargains. Looked at a new pair of walking shoes and Karen helped in serving us.
She had a superb wealth of knowledge and took the time to help me. She was awesome. Thank you
2024年12月14日
自発的なレビュー
GO Outdoors - Stafford (Express) からの回答
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Great leather walking boots and socks
Great leather walking boots and socks. Knowledgeable lady who served me.
2024年12月9日
GO Outdoors - Stafford (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent Staff in Stafford Shop
Excellent Staff in Stafford Shop.
the staff were so helpful trying to help me find some thermal gloves.
2024年12月8日
GO Outdoors - Stafford (Express) からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great staff
2024年11月14日
GO Outdoors - Stafford (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Had the boots I wanted in stock
Had the boots I wanted in stock , right size . Saved £95 as a member & blue light card too . Helpful assistant too .
2024年11月11日
GO Outdoors - Stafford (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Stafford (Express) からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Fantastic support from Pete helping me…
Fantastic support from Pete helping me buy a pair of walking boots. Really knowledgeable and helpful. A wide range of products.
2024年10月30日
自発的なレビュー
GO Outdoors - Stafford (Express) からの回答
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Good customer service from Rachel and…
Good customer service from Rachel and the team
2024年10月24日
自発的なレビュー
GO Outdoors - Stafford (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great customer service for Karen very…
Great customer service for Karen very polite and patient 5 stars 🌟 🌟🌟🌟🌟 saved over £99 love great bargain 😀 many thanks Ian camping at boat club
2024年10月12日
自発的なレビュー
GO Outdoors - Stafford (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Misleading Price Match claim …
We were told in store that only High Street stores Price Match! These boots were significantly less expensive online so we left your Stafford store without purchasing anything. We have never been informed you have different categories of store?
2024年10月2日
GO Outdoors - Stafford (Express) からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
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