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GO Outdoors - Stocksbridge レビュー 

1,890
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TrustScore 5段階評価の5

4.8

キャンプ用品店
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Fox Valley Retail Park, S36 2AB Stocksbridge, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Staff were so helpful and friendly. They were very knowledgeable and offered advice only when I asked for it, which is exactly what I want when shopping. Anna and Penny were great. Luckily Stocksbri... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic customer service from start to finish. Staff are very knowledgeable and the lady went above and beyond to help. Highly recommend a visit to Stocksbridge, other stores "local" to me in Bar... もっと見る

企業が回答しました

5つ星のうち2の評価

3rd time I've ordered stuff and 3rd time it was poor. Go outdoor staff great but system v poor. Ordered 6 items, days afterwards got txt from bank to say some money had been refunded. This left 5 it... もっと見る

企業が回答しました

5つ星のうち5の評価

Ethan n Eleanor @ stocksbridge Very helpful as we couldn’t find my membership so I paid for new one.. then noticed I had a fob on my key ring.. The stores in Norwich that set me up put my address i... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Stocksbridge について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Fox Valley Retail Park, S36 2AB, Stocksbridge, 英国

4.8

優良

TrustScore 5段階評価の5

1890件のレビュー

5つ星
4つ星
3つ星
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1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,890)

過去12か月のレビュー数: 35,614件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Best go outdoors store

Staff were so helpful and friendly. They were very knowledgeable and offered advice only when I asked for it, which is exactly what I want when shopping. Anna and Penny were great. Luckily Stocksbridge is my local go outdoors. But I'd definitely make the trip if it wasn't. Couldn't ask for better service.

2026年8月22日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic customer service from start…

Fantastic customer service from start to finish. Staff are very knowledgeable and the lady went above and beyond to help. Highly recommend a visit to Stocksbridge, other stores "local" to me in Barnsley aren't this helpful.

2026年8月21日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent support from both Andy and…

Excellent support from both Andy and Penny made our visit easy answered any questions.
Will be visiting again.
Thank you

2026年8月15日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち2の評価

Staff good system very poor

3rd time I've ordered stuff and 3rd time it was poor. Go outdoor staff great but system v poor.
Ordered 6 items, days afterwards got txt from bank to say some money had been refunded. This left 5 items. Received email from outdoor to collect balance of goods but only received 1 item. Was called back 48hrs later to collect remainder. Not good at all

2026年8月5日
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful staff

Shop here regular & Emma was very helpful on the tills with an exchange

2026年8月11日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ethan n Eleanor @ stocksbridge

Ethan n Eleanor @ stocksbridge
Very helpful as we couldn’t find my membership so I paid for new one.. then noticed I had a fob on my key ring..
The stores in Norwich that set me up put my address incorrect which is why they couldn’t find me….
So a credit was done but an Error on payment happened… no problem at all as sorted out as soon as they realised… great customer service!!!!

2026年8月9日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Steve from the footwear department

Steve from the footwear department was incredibly helpful today. Really nice genuine guy and very knowledgeable.

2026年8月9日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Tents

Steve, Lauren and Phil were brilliant, knew all the ins and outs off all the tents, bivi bags and sleeping mats, listened to what I needed and talked me through all the options and possible combinations. Great guys, amazing service, I would have been lost if I had just bought it online.

2026年8月8日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly service as always

Friendly service as always.
Eleanor was very helpful.

2026年7月27日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic service I’m the footwear department

We were upstairs in the footwear department and Steve helped us out, he was attentive and informative, gave us so much information on our shoe choice, and recommended alternatives it was a real pleasurable experience and we left happy with our purchases. To top it all off at the checkout the member of staff honoured a charity worker discount code we had. Great service, friendly staff.

2026年8月7日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Served by Andy and Jo who were very…

Served by Andy and Jo who were very helpful and friendly.

2026年8月4日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly helpful staff Andy & Jo

Friendly helpful staff Andy & Jo

2026年8月4日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely friendly staff

Lovely friendly staff, I was served by Penny who helped me carry my swag to the till. Prices were great and there was lots of choice… also the staff loved my dog and he got lots of tickles

2026年7月31日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Always a pleasure to visit this store

Always a pleasure to visit this store, Fin was very helpful, friendly and engaging, thanks Stocksbridge!

2026年7月31日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service by Michael and Jo

Excellent service by Michael and Jo.Both very helpful and pleasant to deal with.

2026年7月29日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing Staff

Im new to camping and was relieved to get amazing assistance from Phil! He was kind enough to give me advise and guidance on tents, sleeping bags and airbeds. I couldn't be more grateful for Phil's kind help! Thank you!

2026年7月29日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Went looking for a hydration pack

Went looking for a hydration pack. Decent choice.
Found just the right one.
Thanks to Penny for her assistance.

2026年7月24日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was served by Finley Taylor and he…

I was served by Finley Taylor and he made things so easy to find, very kind and helpful young man

2026年7月27日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly :)

Friendly, prompt and helpful advice and suggestions.

Thanks you Penny & Natasha :)

2026年7月24日
自発的なレビュー
GO Outdoors - Stocksbridge ロゴ

GO Outdoors - Stocksbridge からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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