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GO Outdoors - Swansea レビュー 

2,732
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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所在地

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Bran Close, Llansamlet, SA7 9DE Swansea, GB

•
01792 966114

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Almost always use Go Outdoors for my gear. Aside from a great selection of kit at decent prices, customer service & backup is always top notch. I returned a pair of boots today which I purchased in Ap... もっと見る

企業が回答しました

5つ星のうち5の評価

Sites go outdoors today with my family and the experience I had today was far from what I expected. Sofia and Nicole are very polite, kind and caring with customers and can see that they work very ha... もっと見る

企業が回答しました

5つ星のうち5の評価

Tim was very patient, helpful and informative, taking time to make sure we found the right walking boots for our daughter. Thank you for your help!

企業が回答しました

5つ星のうち3の評価

Click and collect notifications still not working. Both my previous orders showing 'preparing your order' so just went to the store to check and on both occasions my stuff was there waiting for col... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Swansea について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Bran Close, Llansamlet, SA7 9DE, Swansea, 英国

  • 01792 966114

4.8

優良

TrustScore 5段階評価の5

2732件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.8

すべてのレビュー

(2,732)

過去12か月のレビュー数: 36,823件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Needed new walking shoes

Needed new walking shoes. Was helped by a store assistant Tim who took the time to listen to what I wanted and recommended footwear that would do the job. He advised on the merits of the different brands including durability and reliability over different terrains. Bought two pairs with a view to deciding on the right pair at home. Tim explained the returns policy. Very happy with my purchases.

2026年4月27日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The service from Amelia was impecable…

The service from Amelia was impecable the time and patiance she had with us on Sat April 4th,

2026年4月4日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Go outdoors in Swansea is a excellent…

Go outdoors in Swansea is a excellent shop.Staff are really helpful.

2026年3月31日
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Max was very helpful in helping us to…

Max was very helpful in helping us to choose walking boots for my son Duke of Edinburgh gold expedition. He was very informative and knowledgable. On another occasion he was most helpful when I returned to the same store wanting a refund on an unopened sleeping bag.

2026年4月13日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Been served today by Corey and Sarah

Been served today by Corey and Sarah. Excellent service would give 10 stars if possible.
Dawn Slee

2026年4月10日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff was really friendly and helpful…

Staff was really friendly and helpful Nicola was absolutely the best so helpful and was a pleasure to talk to

2026年4月10日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Super Sara

Had an issue today as all systems said my card had expired but I was 100% sure I had renewed it. Sara who I guess was some sort of supervisor came down, and was very calm and helpful and from working out the date I renewed it, and the items I bought that day, she was able to track back and find that card was paid for, but not linked to my card already in system, hence the issue. Thanks Sara for your help and patience in resolving the at GO Outdoors Swansea branch

2026年4月9日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing service

Amazing service - staff willing to go above and beyond.

2026年4月7日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely store able to see the products…

Lovely store able to see the products assembled to properly assess the space was great. Served by Nicola who was very helpful, polite and friendly, many thanks

2026年4月6日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent staff and products

2026年4月6日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Found the exact products we came for…

Found the exact products we came for and was served at the till by Will - who was veey helpful. What an excellent representative of thr go outdoor company. Efficient, friendly and polite.

2026年4月4日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great value and customer service

Will was a really helpful with choosing my first climbing harness - great value as well

2026年3月28日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic service

I was served by a young lady called Teagan today, she was lovely. Very polite and welcoming.

2026年3月24日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Nicola was an absolute star

Nicola was an absolute star! so helpful and made my first experience in the shop a pleasant one.

2026年3月22日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good products and able to buy online as…

Good products and able to buy online as well

2026年3月3日
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Go Outdoors Swansea, always a pleasure

Go Outdoors Swansea has always been a pleasure to visit. Staff are so happy to help and assist wherever they can, they have a great knowledge of the products on offer and they're always happy to give the dog a treat. I will continue to be a regular customer of this store.

2026年3月17日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Teagan went above and beyond the day…

Teagan went above and beyond the day we attended. With the help and support that we needed,plus what we received was 💯

2026年3月11日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The girl who served my so patient and…

The girl who served my so patient and professional.

2026年3月11日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Always an amazing experience here in…

Always an amazing experience here in the llansamlet store thanks to the team and to Tom for great service today!

2026年3月11日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I will be a returning customer at Swansea store.

Amanda was very helpful. Simon the store manager was also full of knowledge and showed many products that we were interested in. Very good experience shopping in the Swansea store.

2026年3月4日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

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