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GO Outdoors - Swansea レビュー 

2,733
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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Bran Close, Llansamlet, SA7 9DE Swansea, GB

•
01792 966114

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Almost always use Go Outdoors for my gear. Aside from a great selection of kit at decent prices, customer service & backup is always top notch. I returned a pair of boots today which I purchased in Ap... もっと見る

企業が回答しました

5つ星のうち5の評価

Sites go outdoors today with my family and the experience I had today was far from what I expected. Sofia and Nicole are very polite, kind and caring with customers and can see that they work very ha... もっと見る

企業が回答しました

5つ星のうち5の評価

Tim was very patient, helpful and informative, taking time to make sure we found the right walking boots for our daughter. Thank you for your help!

企業が回答しました

5つ星のうち3の評価

Click and collect notifications still not working. Both my previous orders showing 'preparing your order' so just went to the store to check and on both occasions my stuff was there waiting for col... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Swansea について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Bran Close, Llansamlet, SA7 9DE, Swansea, 英国

  • 01792 966114

4.8

優良

TrustScore 5段階評価の5

2733件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,733)

過去12か月のレビュー数: 36,939件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Rab origional pile jacket

Pre ordered for collection as didnt want a 30 mile trip to find none in stock.
1) Rab Nebulus
2) Rab origional pile jacket
Was stuck choosing between the 2.
Seeked advice from Bryan.
Who helped with the decision.
Question > Whats it for ???
Answer > It is for a 2 year woodland survival course. Im about to embark on and wanted to be warm. As we are expecting minus C temperatures.
Bryans answer
1) Rab Nebulus would be warmer. But not very robust for scrambling through woods collecting fire wood etc. likely to tear.
2) Rab Pile jacket would be more robust. But not quite as warm. But survival is about layering clothes to stay warm not 1 single layer. and building camp fires. So should be more than warm enough.
Decision made.
RAB origional pile jacket bought
Thank you Bryan.

2026年1月3日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful and friendly staff

The staff in store today were very helpful and friendly

2025年12月27日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful friendly staff

Helpful friendly staff, very welcoming.Nicola at the checkout was great

2025年12月23日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing Staff at GO Swansea

Always a great experience visiting GO Swansea. Shoutout to Max on footwear and Nicola and Amelia on tills for their help and amazing service as always. Thank you! :)

2025年12月21日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Brilliant customer service

Went in swansea store today to get fishing stuff for my boy for Xmas - I didn’t have much clue what to get but BRYAN on the fishing department could not have been more helpful. Showed me the bargains and give me different options on reels and bait.
I was dreading going in as I don’t have much clue about fishing but went far better than anticipated. Thankyou Bryan

2025年12月19日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great store

Great store, needed various different things including a Tent, Max explained different options for me which made choice easy which I was dreading before going there. It was busy but got served really quickly, lady on till Nicola is obviously experienced as big queues took no time to disappear, Got to say aswel the sale on at mo was a nice surprise too. Top marks

2025年12月14日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Had a great experience

Had a great experience. Nicole was super helpful and went above and beyond. Thank you. 😊

2025年12月13日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The service at the Swansea store was…

The service at the Swansea store was first class, on the till i was served by Teagan who was very helpful

2025年12月7日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Had help today off Karac and Sara

Had help today off Karac and Sara , very helpful with my query and very knowledgeable about the product I was asking about . Had a great shopping experience and will be back .

2025年12月5日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Evri drop off

I was using this store to drop off an Evri parcel. I was told the size of the box I had used was too big and they could not accept it. The staff who served me were Emma and Max, they found me a suitably sized box and helped me repackage my item. They were extremely helpful, I was very grateful for their kindness. Excellent staff

2025年12月2日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lucy and Nicole were amazing

Lucy and Nicole were amazing, made me feel very welcome. Outstanding customer service and very knowledgeable, will definitely be returning in the near future.

2025年11月30日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very prompt click and collect service…

Very prompt click and collect service today. Bryan was very friendly, helpful and efficient at the Swansea collection point today

2025年11月29日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service

Amelia was really patient and informative when helping us purchase walking boots. We're really pleased with both pairs.

2025年10月30日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service at Swansea

Great service at the Swansea branch once again. Thank you

2025年11月17日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Our server today was Kirsty

Our server today was Kirsty, had lots of patience and very knowledgeable, many thanks Kirsty x

2025年11月28日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Visited the Llansamlet Swansea store…

Visited the Llansamlet Swansea store last weekend to stock up on some winter gear. Plenty of choice with good bargains to be had. Nicole on the checkout was very friendly and polite whilst sorting out renewing my membership and an awkward security tag that didn’t want to be removed.

2025年11月23日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great bike service

Cam was a massive help

2025年11月27日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The lady who served me was so cheerful…

The lady who served me was so cheerful helpful and polite(Nicola). I always have good service. Shes a credit to your company.

2025年11月24日
自発的なレビュー
GO Outdoors - Swansea ロゴ

GO Outdoors - Swansea からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

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