GO Outdoors - Tamworth レビュー 

GO Outdoors - Tamworth からの回答

1日前

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

4日前

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

7日前

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

6日前

Thank you for taking the time to leave a review.

We are very sorry that your order did not arrive in store as expected and that you did not receive any email updates regarding your refund request. We appreciate how frustrating this must have been and apologise for the lack of communication.

We can confirm that your refund has now been processed. Please note that it may take a few working days for the funds to appear back in your account, depending on your payment provider.

We regret that this experience did not meet the standards we aim to provide and appreciate you bringing this to our attention. We hope we will have the opportunity to assist you again in the future and provide a much better experience.

Kind Regards
GO Outdoors Customer Care.

GO Outdoors - Tamworth からの回答

2026年8月23日

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

2026年8月22日

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

2026年8月20日

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

2026年8月19日

Thanks for the review.

We're grateful you felt it worthy of 4 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

2026年8月19日

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

2026年8月17日

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

2026年8月16日

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

2026年8月16日

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

2026年8月12日

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

2026年8月12日

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

2026年8月11日

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

2026年8月11日

Your review is important to us and we are appreciative that you took the time to share this with us.

I am sorry to understand that you have not received your order or a response to your contact sent to us. Your contact with us via our webform has been reviewed and whilst your enquiry was received an automated response was sent with self-service options and instructions on how to request further assistance. I appreciate that this did not provide the support you were looking for at the time.

I have contacted you via the email address provided on your order to discuss the status of your order further.

I do hope that you give GO Outdoors the opportunity to improve on the experience had.

Kind regards
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

2026年8月7日

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

2026年8月6日

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

2026年8月5日

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

GO Outdoors - Tamworth からの回答

2026年8月5日

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team