GO Outdoors - Wakefield レビュー 

4,634
•
TrustScore 5段階評価の5

4.9

Hostingley Lane, Middlestown, WF4 4PZ Wakefield, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I chose a jacket I really liked but unfortunately my size was not on display. A lovely lady named Mikala (?) checked the stock then advised I could order on line and collect from the store which is wh... もっと見る

企業が回答しました

5つ星のうち4の評価

We went to the store searching for walking boots & a pair of walking trousers for my ten year old son, for his upcoming 3 peaks challenge football team fundraiser. After looking round we were assisted... もっと見る

企業が回答しました

5つ星のうち5の評価

Went looking for some shorts today but very limited stock on regular rails. Ruth broke from the task she was doing and looked in the stock room and referred me ro the Sale rail - a very helpful an... もっと見る

企業が回答しました

5つ星のうち5の評価

Great quality products by respected brands, visited the Wakefield (Horbury) store today, exchanged a top I bought online and purvhased a jacket. Mandie and Kirsty helped me with my transactions and g... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Wakefield について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Hostingley Lane, Middlestown, WF4 4PZ, Wakefield, 英国

  • 01924 978026

4.9

優良

TrustScore 5段階評価の5

4634件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(4,634)

過去12か月のレビュー数: 36,702件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great prices

Great prices, nice girl Emma on the tills, helpful and friendly, thank you.

2026年10月3日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ruth was a brilliant help

Ruth was a brilliant help - it was like having my own personal shopping assistant. She took me everywhere I needed to go & even helped with technical washing instructions for my outdoors kit. Highly recommended, thank yoooo!

2026年10月8日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ruth was absolutely brilliant today she…

Ruth was absolutely brilliant today she helped my mum with sizing for some walking trousers and kept and going getting different sizes for her to try on, lovely lady and very helpful!

2026年10月8日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ruth was very efficient and friendly

2026年10月7日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ruth was very helpful

Ruth was very helpful and spent time advising and showing us where to start. My wife bought two pairs of trousers.

2026年10月6日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Good experience

Good experience, Emily was very helpful and knowledgeable.
Some of the pricing a little mixed up but quickly resolved by Emily.

2026年10月4日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Thanks for the 4 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was served by a lovely lady called…

I was served by a lovely lady called Ruth, she was very polite friendly and helpful. I visit this store quite a lot and are very satisfied with my purchases .
Verity from Wakefield

2026年9月30日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thank you for your help and advice Ruth

Very easy to get to store and park car. Once inside we wanted to purchase a waterproof jacket for a man. Surrounded by so much choice, Ruth came to our aid.
She showed my husband a couple which were suitable for the purpose (dog walking).
My husband couldn't decide so Ruth prompted him to choose the style and colour that suited him perfectly. Excellent service.

2026年9月27日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service at the store today

Great service at the store today. I needed assistance with a return and exchange, both Leeann and Mya were very helpful. Leeann was very friendly despite it nearly being closing time!

2026年9月27日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Went looking for some shorts

Went looking for some shorts today but very limited stock on regular rails.
Ruth broke from the task she was doing and looked in the stock room and referred me ro the Sale rail - a very helpful and pleasant manner.
Found some t-shirts anyway and Ruth advised how to present these at checkout to ensure the correct discounts were applied.
Emma on the checkout was equally pleasant and talked about my shopping experience today

2026年9月24日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ruth who assisted us was brilliant with…

Ruth who assisted us was brilliant with helping us fined what we needed,very smiley and chatty

2026年9月24日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Rab Slippers

Purchased my second pair of Rab outdoor camping slippers... absolutely fantastic for both home or going wild!!
Emma was most helpful as always!

2026年9月20日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Martin excellent customer service skills

I went into the shop today 23/9/2026, to purchase a couple of items some of which I were unsure on what would be best suited to my needs. A friendly employee came over to assist me and his knowledge shone through as did his warmth and genuine customer service skills.

Martin you are amazing I left feeling pleased with purchases and also confident in how to use them

2026年9月23日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good staff

A quick visit for a 'cag in a bag' for a grandchild. Found what I needed. No help required by shop floor staff.
went to the tills. Checked out by Emma who was engaging and professional. A good.

2026年9月21日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Price matching kind staff!

Myself and my husband visited the Wakefield store it is by far the one with the BEST STAFF. Daniela and Erin were so kind and paitent. We had peace matched my husbands walking boots and were refunded over £40. Price match anything instore find it cheaper online in your size they will refund in 7 days or at the till there and then if you show evidence. SIGNAL isnt great at this store so perhaps do your price matchijg prior to your visit. We then also found my Salomon boots cheaper online than in the store and used the refund towards minus the price match and they were £80.88 in the end! Boots advertised for £154 were half price absolutely over the moon and it was made easier by the flexibility of the helpful staff. Happy walking for us ☺️

2026年9月18日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Brilliant staff in Horbury and Leeds…

Brilliant staff in Horbury and Leeds bike area.
Extremely helpful and knowledgable. We went to Leeds to see the larger size bike before ordering. Andy at Horbury bridge did a great job putting my sons bike together, and helping size the helmet.
Only downside was the stores couldn't order the bike, we had to do that on line to be delivered to the store, so neither of the stores who contributed to the purchase get the sale.

2026年9月2日
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Tent

Assisted by Ruth this morning, looking for a tent I found online and showing four in stock, sadly there were none on the shelf but, we found a similar tent that meets my requirements.
Ruth and all the staff I met today were all very helpful and polite. 👍🏻

2026年9月10日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち1の評価

Poor communication

Poor communication, ordered the items (two chairs) 84 in stock. Went to collect to be told they in fact wasn’t in stock and then completely put out of stock across all the shops and all of there sister company sites. Was refunded one chair and then had to ring several times to get the second one refunded. Poor customer service and experience.

2026年8月23日
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

We are very sorry that your order was cancelled due to a stock error.

While we do always aim for our website to correctly reflect our stock levels, on occasion errors can occur and we apologise that your order was affected.

We can see that you have been in contact with our Customer Care Team over the phone and that a full refund has been issued for the order.

We hope that we can be of assistance again in the future to improve upon your experience.

Kind regards,
GO Outdoors Customer Care Team

5つ星のうち5の評価

Very good experience

Ruth was very helpful in store today. She answered our questions and was very friendly.

2026年9月9日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Kids walking trousers & boots

We went to the store searching for walking boots & a pair of walking trousers for my ten year old son, for his upcoming 3 peaks challenge football team fundraiser. After looking round we were assisted by Ruth who was lovely, really friendly & helpful. Although we were not able to find a pair that quite fitted even with help, due to my son being petite for his age, Ruth suggested a pair of waterproof/ wind proof trousers which could go over the top of his normal shorts which had a elasticated band. She also checked his walking boots fitted comfortably too for us. Thank you Ruth for your help, product knowledge & brilliant customer service skills

2026年8月24日
自発的なレビュー
GO Outdoors - Wakefield ロゴ

GO Outdoors - Wakefield からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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