GO Outdoors - Warrington レビュー 

1,857
TrustScore 5段階評価の4.5

4.6

Wilson Patten Street, WA1 1PS Warrington, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Barry -Store Manager Warrington 100% customer service Barry helped us find our ideal Tent and other items we were looking for. We’ve even been back since to purchase other items and was greeted b... もっと見る

企業が回答しました

5つ星のうち5の評価

I was made up the fact that I could order membership, and automatically the discount was without receiving my membership card yet. Happy the items online and there were all available for the AM next d... もっと見る

企業が回答しました

5つ星のうち2の評価

I ordered, through click and collect, a cool box and 2 packs of ice blocks. They were out of stock of the cool box but carried on with the rest of the order without the option of cancelling the ful... もっと見る

企業が回答しました

5つ星のうち5の評価

Needed to go back for two things after a visit previous day. Bought a camping chair, one of the arms was faulty, no problem exchanged it. Other thing I queried was the previous day I purchased a man’s... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Warrington について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Wilson Patten Street, WA1 1PS, Warrington, 英国

  • 01925 906755

4.6

優良

TrustScore 5段階評価の4.5

1857件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(1,857)

過去12か月のレビュー数: 35,625

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Shop has everything

Shop has everything, loads of good bargains, helpful staff, nice clean toilets.
I was served today by EVIE, with a greeting and a smile and a thank you as I was leaving.

2025年12月21日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful customer service very…

Very helpful customer service very polite sue was lovely and so were the other ladies in store 😀

2025年12月18日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly Staff.

Sue on the till was helpful and friendly. She took care of my purchased items while I followed my young son on a second tour of the shop.

2025年12月16日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experience with lovely staff…

Great experience with lovely staff Charlotte and Evie went above and beyond to ensure our visit to GoOutdoors was everything it should be!
Professional, helpful staff and excellent purchases

2025年12月13日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful staff

Helpful staff, a well organised store, everything very easy to find. Sue, the member of staff on the till was helpful and polite, all good, helped me to get the cheapest deal I could get.

2025年12月11日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち1の評価

When asking member if staff the price…

When asking member if staff the price of a coat I was told £39 . At the till it was £55 when I mentioned it to the same staff member she said “I said I think it’s £39 “ if she didn’t know for sure shouldn’t that be the point she finds out for definite as she was only stood around when asked .

2025年12月6日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Warrington store were very helpful.

Recently went into the Warrington store with a puncture to my rear bicycle tyre. Jake and Donna did a brilliant job in repairing it - and all for free. Thank you to them both. I was facing a lengthy walk home otherwise!

2025年11月26日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thank you Sue

A massive thank you to Sue for sorting out an issue with a problem walking boot and exchanging the item really easily.

2025年11月20日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Replacement boots

Returned some boots that had developed a leak.. No issues sue at the Warrington store delt with it very quickly and efficiently.. New boots issued.. Thanks sue

2025年11月18日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic service from Liv today

Fantastic service from Liv today. She dealt with my query quickly and efficiently. I had a faulty item which I had ordered online, Liv sorted a refund and replacement. Thank you Liv.

2025年11月17日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Nice place too shop

Nice place too shop, staff are very attentive especially Amelia who served us! She was patient, and explained everything too us, as we’re elderly, She made us feel comftarble too ask as many questions as we wanted. Very good customer service from this young lady! Thank you

2025年11月16日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff done a great job all smiles and…

Staff done a great job all smiles and helped with an exchange quickly.

2025年11月11日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic customer service experience…

Fantastic customer service experience today. Whatever your needs pop in and ask for Jake and/or Amelia. Exceptional knowledge. Thanks again Mark

2025年11月15日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service

We visited the Warrington store today and I have to say the experience was exceptional. Jaden was an extremely polite and professional young man who promptly supported my requirements and went the extra mile to provide support. We’ll be back!

2025年11月11日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Jaden was extremely helpful and very…

Jaden was extremely helpful and very patient whilst helping us

2025年11月11日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful Staff

Sue was very helpful in finding exactly what I needed for a trip to Iceland.

2025年11月4日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly and Helpful

Friendly, patient and helpful service by Louise M today -thank you!

2025年11月4日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I like the new layout of the Warrington…

I like the new layout of the Warrington Go Outdoors store, much easier to find what you are looking for and less "cluttered".

Great service form Sue, very helpful, thank you.

2025年11月3日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Cheeky Wink

I was met by Sue and 'cheeky wink' Donna. They listened to the problem of my shoes failing after only a few months use, and within minutes were finding me another pair to replace them. Both the ladies had big smiles and great approach to customer problems. They a a credit to the company and I look forward to purchasing from this store again.

2025年10月31日
自発的なレビュー
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち1の評価

Water bottle nonsense

I called in to buy a new water bottle for the gym. Fairly spare of the moment thing. I picked a bottle off the shelf that had a display price of £10. At the till, I was informed by the staff member that the cost of the bottle was actually £16. I was then informed that there was a two-tier pricing system and that becoming a member would lower the price. I was asked if I'd like to be a member and I agreed. After the exchange of some personal details and keying in of information, the same staff member announced that my new total for the bottle was now £19. You can imagine the confusion. Apparently this staff member didn't have the basic common sense to first of all inform me that it costs £5 to become a member and secondly, to spot that it was only a small purchase and therefore not beneficial for me to spend the £5 to become a member when the discount price wouldn't offset the cost of the membership. I don't know what kind of training these people get but whatever it is, it's not sufficient. It's also worth mentioning that the discounted price of the water bottle was £14, not £10, so the item cost was mislabelled. At the time of the purchase I had a screaming 2 year old in my arms and a 4 year old who was rolling around on the floor, so I took the path of least resistance and just paid the bill. On reflection, that bothers me and I really wish I'd stood my ground.

2025年10月25日
GO Outdoors - Warrington ロゴ

GO Outdoors - Warrington からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

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