We booked a last minute first time camping trip and Christine was like our personal shopper, kitting us out with all the essentials and some fun gadgets for the kids. Great experience
企業が回答しました
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This is the best go outdoors shop in the north West very helpful staff always happy to help and always have smiles on there faces especially mandi nikki and Anthony
企業が回答しました
We came in at around 7:20pm 17/08/26 and was looking at tents. We didn’t get his name but the lad who helped us was so nice and made sure we knew about the 4 for £2 with the tent. He has short hair an... もっと見る
企業が回答しました
Wigan Store Visited a few weeks ago and needed some assistance with purchasing replacement poles. Chris was brilliant in assisting us and it felt like nothing was too much trouble. He even demo... もっと見る
企業が回答しました
企業情報
GO Outdoors - Wigan について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Wallgate, Caroline Street, WN3 4EL, Wigan, 英国
- 03443 876814
4.7
優良
1740件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Paul a credit to this store
Absolutely amazing store clean and tidy well presented staff. Fantastic range of products. Paul was so helpful he has Amazing knowledge of camping equipment He Helped me with all the gear I'd be looking for for my wild camping trip. Will be returning to this store
2026年4月28日
自発的なレビュー
GO Outdoors - Wigan からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Was in today and I was having a…
Was in today and I was having a nightmare trying to figure out what’s best for me for my festival later this year. Paul saw me struggling and was the biggest help, he helped ease my anxieties and gave me the best advice. Not so worried now! Thank you Paul!
2026年4月28日
自発的なレビュー
GO Outdoors - Wigan からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great advice
Got some great advice in store for a new jacket. Nice friendly staff. Thank you.
2026年4月15日
自発的なレビュー
GO Outdoors - Wigan からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good knowledge and could not do enough to help
Been to our Go Outdoors and never been treated as good as this one. Paul was very helpful and knowledgeable when answering my questions from small things (sleeping Bags) to more larger things (tent) would recommend going here again.
2026年4月27日
自発的なレビュー
GO Outdoors - Wigan からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Another successful trip to store
Another successful trip to store thanks to Paul. I explained what I need and he found me the best, most suitable product. Nothing was too much and he had amazing customer service. Thanks again Paul
2026年4月20日
自発的なレビュー
GO Outdoors - Wigan からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great Staff
Paul was a great help when we were in store, gave us some valuable advice and aided with our purchases that we needed
2026年4月27日
自発的なレビュー
GO Outdoors - Wigan からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Wigan からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Wigan からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service
I went in the store for some new walking trousers. I asked the staff member on clothing for some advice. She was very knowledgeable and helped me choose a great pair. Thank you
2026年4月25日
自発的なレビュー
GO Outdoors - Wigan からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great store
Great store, gemma was so helpful, went above and beyond, will definitely use her service again.
2026年4月24日
自発的なレビュー
GO Outdoors - Wigan からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Very helpful with helping us choose the…
Very helpful with helping us choose the right gear for are camping trip! Great staff!
2026年3月19日
自発的なレビュー
GO Outdoors - Wigan からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Wigan からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
What a lovely and helpful guy Paul was…
What a lovely and helpful guy Paul was at GO Wigan last night 23/4. Looking to buy a roof tent and he couldn’t have been more knowledgeable or accommodating. Hope he gets to see this. Thanks again Paul 👏
2026年4月23日
自発的なレビュー
GO Outdoors - Wigan からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Bike Service
Served by Paul, truly wonderful experience! He went above and beyond to work with my limited time in Wigan, his friendliness left such a great impression.
2026年4月16日
自発的なレビュー
GO Outdoors - Wigan からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
First camping trip
Went in store today and the store assistant Sue was amazing she helped us pick out everything we need for our first camping trip.
2026年4月18日
自発的なレビュー
GO Outdoors - Wigan からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Been to go outdoors in Wigan yesterday…
Been to go outdoors in Wigan yesterday had a really good experience. Mandi was very knowledgeable about the products I wanted to buy. Would highly recommend asking for Mandi if you need anything from the Wigan store
2026年4月14日
自発的なレビュー
GO Outdoors - Wigan からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Brilliant Customer Service
I was served by Mandi and Gemma. I have shopped at this store many times over the years and the service and experience is always friendly helpful and professional.
2026年4月12日
自発的なレビュー
GO Outdoors - Wigan からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Called into GO Outdoors today
Called into GO Outdoors today, Mandi was very knowledgeable and helpful. Made my buying experience a lot easier :) Many Thanks!
2026年4月13日
自発的なレビュー
GO Outdoors - Wigan からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Wanted to buy a windbreak
Wanted to buy a windbreak. The shop assistant,Mandi was really polite and helpful and went the extra mile. It really helps when staff are so accommodating. Makes the whole shopping experience worth while. Ps bought other things as well.
2026年4月12日
自発的なレビュー
GO Outdoors - Wigan からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Delayed order staff unaware of when it will be
Made an order on the 2nd April, expected delivery was the 8th we are now on the 11th April and still not been delivered to store rang up several times to be told they are unsure and to keep ringing back. This item was a gift and resulted in having to go a purchase another one as didn’t receive in time.
Staff were helpful in looking for updates but weren’t able to help in finding out when!
2026年4月2日
GO Outdoors - Wigan からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
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