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GO Outdoors - York (Express) レビュー 

130
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TrustScore 5段階評価の4.5

4.7

キャンプ用品店
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Market Street 4-6, YO1 8ST York, England, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Visited the express store again this weekend and as always the staff were incredible. I was struggling to find a good waterproof winter coat in other stores and although it seemed quite busy the staff... もっと見る

企業が回答しました

5つ星のうち5の評価

I spent nearly £300, Emily helped me with every step, if there was clothes I was after but not my size, she would go check the back which helped, I was able to use my Armed forces discount as well whi... もっと見る

企業が回答しました

5つ星のうち5の評価

Go Outdoors in York was the third shop I'd tried to buy a pair of walking sandals. My husband and I had decided to look round York's shops on Bank Holiday Monday. As soon as we entered Go Outdoors, as... もっと見る

企業が回答しました

5つ星のうち2の評価

The staff at the York store were difficult to commincate with. I went to collect some orders that I had placed online. I asked one assistant when enteres where to go for collections. She simply said a... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - York (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Market Street 4-6, YO1 8ST, York, England, 英国

4.7

優良

TrustScore 5段階評価の4.5

130件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(130)

過去12か月のレビュー数: 35,625件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

I don’t usually leave reviews

I don’t usually leave reviews, but this shop deserves the best! Although small, its range is amazing and unfailingly delivers on both quality and value. The experience is enhanced by attentive, knowledgeable and friendly staff. Whether looking for footwear (me), technical clothing or equipment this place it the best.

2025年8月13日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち1の評価

The receipts are rubbish

The receipts are rubbish. They give misleading detail about discounts and the customer service contacts do not work.

2025年8月12日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really great staff

Ashleigh was brilliant helping me with advice on a rain coat for Canada. She also helped me get the right kind of hiking socks. She was knowledgeable and friendly.

2025年8月8日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good little store

Pleasant efficient staff at York branch.

2025年8月5日
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic

Fantastic. Really helpful shop assistant called Ashleigh, who is a member of her uni mountaineering club got us to grips with which maps we'll need for where we wanted to walk, & highlighted good walking routes to take on them.

2025年7月22日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic service!

I asked the people at Go Outdoors for help in finding a very rare piece of kit. They didn’t stock it, but they went out of their way to find it for me at an online store. It was great service!

2025年7月18日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful shop assistant

Helpful shop assistant. I needed waterproof over trousers for someone using a mobility scooter. The person who received them very pleased, light weight and a pouch to keep them in.

2025年7月6日
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

a very helpful young man who served…

a very helpful young man who served me.He advised me to become a member as this would save me money

2025年6月30日
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Kiara was helpful

Kiara was helpful, friendly and had answers to all our questions, without being too sales or overbearing

2025年6月3日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Jamie was extremely helpful…

Jamie was extremely helpful and assisted me to find an ideal jacket and very comfortable trousers for my next outdoor holiday. He went the extra mile to get the advice needed. Thank you Jamie!

2025年5月27日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful service

We went in to buy walking boots for me and my son, and had excellent service from Kiara, thank you!

2025年5月17日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good range of products

Good range of products, found a light weight, packable baseball cap and a packable jacket to replace my old ones. Prices are good with the member’s discount card so worth getting one for £5 pa

2025年5月22日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service from Yvonne

Great service from Yvonne
Speedy, friendly, knowledgeable
Assisted to get price with membership card
Excellent 👌🏻

2025年5月8日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sales person Emily was friendly

Sales person Emily was friendly, provided advice when asked and answered all my questions in a polite & respectful manner.

2025年4月25日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

Great service , all needs met , all well informed on products love my peter storm fleece :) 5 star service here

2025年4月26日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful service from Holly

Very helpful service from Holly. Good selection of boots (which was what I was looking for) and excellent discount with a GoOutdoors members' card.

2025年4月19日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Usual good service,value and quality !

Usual good service,value and quality !! Staff as always the staff were courteous 👍

2025年4月18日
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thank you Andy

Thank you Andy
Really helpful & friendly staff

2025年4月19日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really friendly and helpful staff

Really friendly and helpful staff, thank you Gail, and good range of products, I managed to easily get exactly what I wanted at a good price.

2025年4月16日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Stu was so helpful and knowledgeable…

Stu was so helpful and knowledgeable about walking boots.

2025年4月15日
自発的なレビュー
GO Outdoors - York (Express) ロゴ

GO Outdoors - York (Express) からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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