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GO Outdoors - York レビュー 

1,465
•
TrustScore 5段階評価の4.5

4.7

キャンプ用品店
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Foss Bank, YO31 7JB York, GB

•
01904 230696

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My brother and sister-in-law are big camping lovers and recommended these to me, and I’m so glad they did. I bought them mainly for days at the beach, and they are honestly perfect. They’re incre... もっと見る

企業が回答しました

5つ星のうち2の評価

My experience was a 2 star, the product I have purchased was obviously up to market standard and im enjoying the use of my new sleeping bag very much. However the customer service was bellow par. A fl... もっと見る

企業が回答しました

5つ星のうち5の評価

We only recently discovered this great GO Outdoors shop. There’s a fantastic range of goods and brands available all under one roof in a nice and spacious shop plus easy parking outside. We needed h... もっと見る

企業が回答しました

5つ星のうち5の評価

Bethany at York is brilliant. I hate shopping being a septuagenarian male, but she was so patient, and knew her stock (clothing) so well, plus the other areas of stock. She reduced the options so that... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - York について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

1465件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(1,465)

過去12か月のレビュー数: 35,808件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

really quick and amazing service from…

really quick and amazing service from Tom S. really friendly and knowledgable

2024年5月4日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Taylor and Delphi were really helpful…

Taylor and Delphi were really helpful and courteous. Great customer service and thank you with the lift to the car!

2024年5月4日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Large choice at reasonable prices

Large choice at reduced price from cheap brands to more famous. The smile of Runa was appreciated at the moment to pay

2024年5月3日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The team at the York outlet were…

The team at the York outlet were amazing today. They couldn’t have been any better in helping with my questions and my list that I had. Thank you.

2024年5月2日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great staff finding exactly what wanted

Great staff finding exactly what I was looking for in the size I needed

2024年4月15日
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Dealt with quickly and efficiently

Dealt with quickly and efficiently. Very polite guy helped us.

2024年4月30日
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Robin really helped me understand what…

Robin really helped me understand what walking boots I need. He really knows his stuff and very helpful indeed : )

2024年5月1日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good range of quality products at very…

Good range of quality products at very good products.

2024年4月9日
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great discount

Excellent choice of camping chairs at very affordable prices.

2024年4月22日
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I just wanted to say a huge thank you…

I just wanted to say a huge thank you to TomEden who works in the bike department of the York store. He went above and beyond when I came into buy a bike for my son (including injuring himself putting it together!).
I have been very impressed with the personal service provided by gooutdoors, from the phone call I had withyour customer service team on Friday evening to reserve the bike in the York store, to Tom who put the bike together and talked me through it on Saturday afternoon. Thank you!!

2024年4月27日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Good service something the UK lacks

The two young ladies on the tills were fantastic shame about the card machine not accepting my voucher and having no way of been able to manually input the code

2024年4月26日
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very nice experience

Eden and Tom were very helpful

2024年4月27日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service from very friendly staff…

Great service from very friendly staff when picking up my order.

2024年4月25日
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I had wonderful Service at go outdoors…

I had wonderful Service at go outdoors York on Wednesday, I was severed by the amazing Delphi who was truly helpful when it came to getting a membership

2024年4月24日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Myself and my fiance were in York store…

Myself and my fiance were in York store this afternoon and served by Amber, who was very helpful with our purchase. We had forgotten our go outdoors card, but she managed to get it up on the screen using our Post code.

2024年4月25日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち3の評価

Staff couldn’t be bothered to help told…

Staff couldn’t be bothered to help told me to look up on internet

2024年4月23日
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service from Ralph

Great service from Ralph, who went out of his way to help me get a super deal on a rucksack. Thanks!

2024年4月24日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sally the super star

At mine and my partners visit sally really went out of her way to engage with us. She’s amazing

2024年4月23日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

had an exchange made on a swim feeder…

had an exchange made on a swim feeder as i,d previously bought the wrong one was sorted out by a delightful and very helpful young lady whose name i believe is Ruva i would say without doubt a credit to your company. well done all from a grateful customer

2024年4月21日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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