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GO Outdoors - York レビュー 

1,465
•
TrustScore 5段階評価の4.5

4.7

キャンプ用品店
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Foss Bank, YO31 7JB York, GB

•
01904 230696

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My brother and sister-in-law are big camping lovers and recommended these to me, and I’m so glad they did. I bought them mainly for days at the beach, and they are honestly perfect. They’re incre... もっと見る

企業が回答しました

5つ星のうち2の評価

My experience was a 2 star, the product I have purchased was obviously up to market standard and im enjoying the use of my new sleeping bag very much. However the customer service was bellow par. A fl... もっと見る

企業が回答しました

5つ星のうち5の評価

We only recently discovered this great GO Outdoors shop. There’s a fantastic range of goods and brands available all under one roof in a nice and spacious shop plus easy parking outside. We needed h... もっと見る

企業が回答しました

5つ星のうち5の評価

Bethany at York is brilliant. I hate shopping being a septuagenarian male, but she was so patient, and knew her stock (clothing) so well, plus the other areas of stock. She reduced the options so that... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - York について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

1465件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(1,465)

過去12か月のレビュー数: 35,496件

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5つ星のうち5の評価

Order and collection from York store

I ordered and collected a dry robe from the York store . It’s was a really easy process and thank you to Delphii who was friendly and so helpful .

2024年7月24日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff were all very helpful but Phillip…

Staff were all very helpful but Phillip especially so. Went above and beyond to help us and provided excellent customer service.

2024年7月26日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good customer service …

I was served today by Delphi and other members of staff.
They were all friendly and helpful.
Thanks

2024年7月24日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Nice store with very helpful personal

Nice store with very helpful personal

2024年7月24日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good service

Good quick, helpful service & renewal of membership from Phillip today

2024年7月24日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really Friendly staff,Reva was very…

Really Friendly staff,Reva was very helpful as the till said one price but I’d seen it cheaper on the racks, asked someone to check, confirmed the cheaper price and rang that through, so thanks to all concerned.

2024年7月23日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great staff, good kit for all budgets

Polite, helpful, cheerful, and friendly. Nothing was any bother.
Always the first place I think of when getting new kit.

2024年7月23日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great store in York and amazing staff.

Having been to Go Outdoors several times this past few weeks to buy family camping equipment and clothes, I was impressed at the amazing value. The £5 to become a member pays for itself 10X with the huge discounts in York.
I would like to give a huge shout out to Phillip in the York store and hope this review makes its way to him for his professional and polite service. A great employee and no doubt huge asset to the store.

Thank you.

2024年7月21日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち4の評価

Nice change of staff

Sally was lovely on the tills, I cannot remember the name of the young man on the shoes area but, was very patient with my particulars on what walking boots I needed and liked and, Phillip was very friendly

2024年7月16日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

York Go Outdoors

Helpful staff, everything for your outdoor adventures at great prices using your Go Outdoors membership card.

2024年7月13日
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely service

Lovely, friendly customer service from Sally, can’t wait to see the new store at vanguard, will be so much nicer experience when you’re not boiling hot like with the current Fossbank store

2024年7月15日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great Range

Called in to look at the range of tents in store. No pushy staff, very knowledgeable, and went out there way to answer any questions. Thanks to Philip for helping.
Lots of stock available Vorth a visit.

2024年7月6日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly staff and good prices

2024年7月18日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Love shopping at gooutdoors York

Love shopping at gooutdoors York very friendly and helpful staff miles better than my local on in sunderland always wait till I'm down my caravan just outside of York.

2024年7月10日
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really helpful staff.

2024年7月16日
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thanks Sally for your help

Thanks Sally for your help, you were so kind !

2024年7月16日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Delightful experience

I tend not to write reviews but after my visit to the York store today I decided to make an exception.
I was assisted in store by Bethany who couldn't have been more helpful. She was, and I'm sure still is, so enthusiastic, helpful and she made a simple process of buying a pair of trousers (and shorts) a pleasure.
I extended my thoughts to the manager as I left, but I wanted to also put them in writing.
Thank you Bethany - well done.

2024年7月16日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing quality of stock and…

Amazing quality of stock and availability in size

2024年7月15日
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sally was just so personable you can’t…

Sally was just so personable you can’t help but like her, coupled with quick and attentive service, what more could you ask for? Top quality service.

2024年7月16日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ralph was super helpful with our gas…

Ralph was super helpful with our gas questions! Thanks!

2024年7月16日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

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