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GO Outdoors - York レビュー 

1,465
•
TrustScore 5段階評価の4.5

4.7

キャンプ用品店
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Foss Bank, YO31 7JB York, GB

•
01904 230696

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My brother and sister-in-law are big camping lovers and recommended these to me, and I’m so glad they did. I bought them mainly for days at the beach, and they are honestly perfect. They’re incre... もっと見る

企業が回答しました

5つ星のうち2の評価

My experience was a 2 star, the product I have purchased was obviously up to market standard and im enjoying the use of my new sleeping bag very much. However the customer service was bellow par. A fl... もっと見る

企業が回答しました

5つ星のうち5の評価

We only recently discovered this great GO Outdoors shop. There’s a fantastic range of goods and brands available all under one roof in a nice and spacious shop plus easy parking outside. We needed h... もっと見る

企業が回答しました

5つ星のうち5の評価

Bethany at York is brilliant. I hate shopping being a septuagenarian male, but she was so patient, and knew her stock (clothing) so well, plus the other areas of stock. She reduced the options so that... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - York について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

1465件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(1,465)

過去12か月のレビュー数: 35,808件

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5つ星のうち5の評価

Good service

We got a range of camping items prior to festival season at good prices. Sally was really helpful - she held some items at the till whilst we looked round the rest of the store, made sure we also got our blue light card discount, and was really chatty and friendly with us at the till.

2024年6月4日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service!

Excellent customer service from the team, especially Ruva on the checkout. Very pleasant, helpful and knowledgeable. Always a good experience at GoOutdoors!

2024年6月4日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Find things you never knew you needed!

Lots of parking spaces available.
30% off everything, well laid out store.
We found things which we didn't know we needed!
Great prices, we were served quickly and Delphi reminded me about my members card. Very friendly staff member.

2024年6月2日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

There is always plenty of choice and stock in store.

There is always plenty of choice and stock in the stores I have been to. The staff are very helpful.

2024年5月28日
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff were very helpful in helping me…

Staff were very helpful in helping me to make a selection in the ladies clothing department. Delphi and Luke were really professional sorting out my Membership and discount. Great service.

2024年6月2日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Delphi was a fabulous helpful young lady

2024年6月2日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic customer service :)

Robin was fantastic yesterday! He helped me choose the right boots, explained how to check that they fit correctly and would be comfortable for long walks, and he showed me how to lace them so that they gave me ankle flexibility. It was great to get proper personalised help :)

2024年5月29日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great shop and pleasant staff

Sally was very polite and helpful in explaining the discounts and Go card. Great shop with lots of choice. Very happy.

2024年5月28日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Bethany is brilliant

Bethany at York is brilliant. I hate shopping being a septuagenarian male, but she was so patient, and knew her stock (clothing) so well, plus the other areas of stock. She reduced the options so that I could make decisions and I came away with everything I needed plus lots of helpful advice about wild camping for beginners! She’s obviously done the stuff herself and speaks from experience. Absolutely superb. She deserves a pay rise. And I’ll be back if I find I’ve missed something.

2024年5月27日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Useful and attentive staff

Useful and attentive staff, served by Sally very friendly and helpful. Store has a great range of products.

2024年5月28日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

Great service. Lots of choice and exceptionally good price as there was a sale on. The girl who helped us with our purchase of a campervan awning was great - can’t remember her name - blond hair and piercings

2024年5月28日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Returned some boots I had ordered…

Returned some boots I had ordered online, gentleman was very helpful in finding a new pair and Tom S was very friendly and got me a refund

2024年5月25日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

Served by Tom on bikes today.

Fantastic and really helpful. Came away with a new bike. Very pleased.

And Delphi on the till made sure everything was correct.

2024年5月27日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very knowledgeable and helpful staff

Very knowledgeable and helpful staff. Good choice. Quick and simple to make purchases.

2024年5月26日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

When into Foss bank york store today…

When into Foss bank york store today for my daughters Duke of Edinburgh equipment. Bethany was amazing at her job she helped us from start to finish, she even gave my 14 year old daughter some amazing advise about doing the Duke of Edinburgh and what was best to have and to use

2024年5月26日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent help from Robin

I had excellent help from Robin today at the York branch of Go Outdoors. I was struggling with finding the right size and he gave me great advice and was very patient as I tried on loads of shoes. I am very happy with the pair I purchased.

2024年5月25日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Nice service

Nice service. No queue.

2024年5月16日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful staff at the York store

Very helpful staff at the York store. Unfortunately I didn't get the names of the two staff members on the shopfloor who helped and advised me but Sally was very friendly at the checkout.

2024年5月22日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Exceptional service….

We only recently discovered this great GO Outdoors shop. There’s a fantastic range of goods and brands available all under one roof in a nice and spacious shop plus easy parking outside.
We needed help with a refund today and Amber was extremely friendly and helpful and quickly sorted out a solution for us, going beyond what was expected. I thoroughly recommend this store and its staff.

2024年5月22日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good friendly service

Good friendly service all round today. Very helpful.

2024年5月21日
自発的なレビュー
GO Outdoors - York ロゴ

GO Outdoors - York からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

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