Lovely sweater, so personal. Great quality. Have previously had the same product but after a new grandbaby arrived was time for the updated version. Lovely to buy from a small family business.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I couldn't be happier with my personalised bag! The quality is amazing, and the attention to detail is even better than I expected. It was beautifully made, exactly how I wanted it, and arrived in per... もっと見る
Absolutely amazing been ordering for over 12 months, best quality items, never had any problems ever & she's so helpful when I've been last minute ordering. She's always been able to complete my order... もっと見る
I had ordered 6 personalised bows for funeral flower arrangements and realised after ordering that they may arrive after the funeral. I emailed them and received a lovely reply very quickly and the... もっと見る
企業が回答しました
企業情報
当該企業による記述
Grace & Grayson is the place for all your personalised clothing & accessories, from baby grows & blankets, t-shirts, tracksuits, backpacks, hair bows and much more! Take a look on our website!
連絡先
Rosewood Avenue , FY4 5QG , BLACKPOOL , 英国
- info@graceandgrayson.co.uk
- www.graceandgrayson.co.uk
4.7
優良
218件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely sweater
Lovely sweater, so personal. Great quality. Have previously had the same product but after a new grandbaby arrived was time for the updated version. Lovely to buy from a small family business.
2026年7月14日
I couldn't be happier with my…
I couldn't be happier with my personalised bag! The quality is amazing, and the attention to detail is even better than I expected. It was beautifully made, exactly how I wanted it, and arrived in perfect condition. You can really tell how much care and effort goes into each order. I would highly recommend this company to anyone.
2026年7月15日
Would recommend highly
Quick reply to query. Shirt transfer looks great! Good quality shirt. Kept in touch regarding delivery
2026年6月29日
Great company to work with lots of…
Great company to work with lots of communication throughout ordering to make sure everything is correct. Our uniform is such a great fit and great quality.
Thank you so much Rothwell Arts
2026年4月13日
Slippers…
Absolutely gorgeous pair of slippers and packaged beautifully and sent so quick highly recommend X
2026年2月27日
Great quality and service.Best place to…
Great quality and service.Best place to buy Personalised Varsity Jacket.
2026年2月27日
I had ordered 6 personalised bows for…
I had ordered 6 personalised bows for funeral flower arrangements and realised after ordering that they may arrive after the funeral.
I emailed them and received a lovely reply very quickly and the bows arrived within a couple of days.
I would highly recommend Grace and Grayson and thank them so much for their fantastic service x
2026年2月3日
Grace & Grayson からの回答
Thank you so much for your kind words.
We completely understood how important it was for the bows to arrive in time, and we were more than happy to help.
It truly means a lot that you took the time to leave this review, especially during such a difficult period.
Sending you our best wishes, and thank you again for your recommendation 🤍
Gorgeous bows and so beautifully…
Gorgeous bows and so beautifully packaged! 5 star service!!!
2026年1月13日
Grace & Grayson からの回答
Hi Leanne,
Thank you so much for your lovely review! We’re so glad you loved the bows and the packaging.
It truly means a lot to us — we put so much care into every order.
Best wishes,
Nikki x
Grace & Grayson
Grace & Grayson からの回答
Hi Jemma,
Thank you so much for your lovely review! We’re so glad you were happy with the service and how quickly your order arrived.
It means so much to us that you loved the quality and your cute PJs!
Best wishes,
Nikki x
Grace & Grayson
Have used this seller previous and…
Have used this seller previous and never had any problems however this time the pjs came with marks on them and for the price of the pjs you expect them to be immaculate
2025年12月12日
Grace & Grayson からの回答
Hi Alison,
Thank you for your feedback. We’re sorry to hear that the items you received had some marks on them. While we do our best to ensure all products are in perfect condition, occasional imperfections may occur.
We sincerely apologise for any inconvenience caused, and we truly appreciate you bringing this to our attention.
Your feedback helps us maintain the high standards we aim to offer our customers.
If you ever have any concerns in the future, please don’t hesitate to reach out — we're always here to help.
Best regard,
Nikki @ Grace & Grayson
'girl gang'…
So pleased with the 'girl gang' sweatshirts and babygrow for my granddaughters. The service from Grace and Graceson was excellent and I would highly recommend the company.
2025年12月8日
Grace & Grayson からの回答
Hi Jenny,
Thank you so much for your lovely review! We’re so glad you were pleased with the ‘Girl Gang’ sweatshirts and babygrow for your granddaughters — such a special set 🤍
It truly means a lot to us that you’d recommend us and were happy with the service.
Best wishes,
Nikki x
Grace & Grayson
Grace & Grayson からの回答
Hi Vicky,
Thank you so much for your lovely review! Your continued support truly means the world to us.
We’re so grateful you wouldn’t go anywhere else — that means more than you know 🫶
Best wishes,
Nikki x
Grace & Grayson
Excellent product
Excellent product, items came earlier then expected love the design would use this company again
2025年11月23日
Grace & Grayson からの回答
Hi Michele,
Thank you so much for your lovely review! We’re so glad you were happy with the service, quality and speedy delivery.
It truly means a lot to us that you took the time to share your experience.
Best wishes,
Nikki x
Grace & Grayson
Return Problem
Don't usually order clothes on line but these looked very comfortable. Made sure I could return if there was a problem. Made sure they were not from China. Got the pants they were to small contacted about a return. They said I would have to pay for shipping. That's fine because it didn't weigh that much. Then here is where it went downhill their return dept.is in Australia and it would be $ 40 to $45.00 charge. The price on the pants was $42.00 so you see my problem! Only ordering from Amazon again.
2025年11月27日
自発的なレビュー
Grace & Grayson からの回答
This review does not relate to our business.
We are a UK-based personalised clothing company operating from Blackpool and we do not have a returns department in Australia. We do not require customers to return items overseas.
The return process described here is not connected to our company or our policies.
We have contacted Trustpilot to formally request an investigation. If this review was intended for another retailer, we respectfully ask that it be removed and posted on the correct business profile.
Fab!
I was really impressed with how quickly my order arrived, The t shirt was perfect for my little girl - good quality and it has washed really well. I would definitely recommend this company! Thank you! :)
2025年10月3日
Grace & Grayson からの回答
Hi Jo,
Thank you so much for your lovely review! We’re so glad you were impressed with how quickly your order arrived and that the t-shirt was perfect for your little girl.
It means so much to us that you’re happy with the quality — especially hearing that it’s washed well too!
Thank you for your recommendation, it truly means a lot 🤍
Best wishes,
Nikki x
Grace & Grayson
Great Shipping and Good Quality.
Ordered an Alvin hoodie as part of a Halloween costume and was very pleasantly surprised with the quality of the hoodie, was supposed to be just a one time thing but it is very comfortable as a lounging hoodie. Shipping was also very quick and no problems at all from my end.
2025年10月10日
Grace & Grayson からの回答
Hi Jamie,
Thank you so much for your lovely review! We’re so glad you were pleasantly surprised by the quality of the hoodie and that it’s become more than just a one-time costume piece.
It truly means a lot to us that you found it comfortable and were happy with the quick delivery too.
Best wishes,
Nikki x
Grace & Grayson
The new mum was very pleased.
2025年9月18日
Grace & Grayson からの回答
Hi Hugh,
Thank you so much for your lovely review! We’re so glad to hear the new mum was pleased — that’s always so special to know.
It truly means a lot to us that you chose us for such a thoughtful gift.
Best wishes,
Nikki x
Grace & Grayson
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