Vetting failure. Promises that never being delivered
I was introduced to a client who was presented as single and looking for a life partner. In the course of relationship it later became clear that he was, in fact, still living in a long term domestic/romantic arrangement (a civil marriage) with his former spouse, despite having formally divorced. There was also a second, short-lived marriage that was never disclosed to me at the time of introduction neither by the agency, nor by that individual.
This was not a simple misunderstanding or mismatch. It was a failure of vetting. Trusting the agencyâs process placed me in a situation that caused significant emotional distress, serious health consequences, and even put my immigration plans at risk, as I made life decisions based on information that turned out not to be true. I have invested my time, emotions, and changed plans for this individual who was deliberately misleading me and simply played with my life!
When I raised these concerns with the agency, they acknowledged the situation but stated they were unaware of the clientâs domestic circumstances at the time, and barely believed my truth although I have provided evidence. I was then offered a complimentary service as a gesture of goodwill, which the agency itself initiated. Unfortunately, despite repeated assurances, this offer was never delivered. Six months passed without contracts, introductions, or clarity â only ongoing delays.
I was never informed whether the agency continued representing that individual and if other women put under the risk that I have been through.
Iâm writing this out of responsibility. Matchmaking operates in a space where trust is everything. When vetting fails and follow-up is handled poorly, the consequences affect real lives.
I hope this feedback encourages greater transparency, stronger vetting, and more accountability going forward.







