I was dropped as a client due to a lawsuit by the federal goverment against them leaving me to fence against a creditor on my own. Im now facing a 15k interest charge im forced to pay above my origina... ãã£ãšèŠã
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Several people on the Great Lakes Law Firm team have been my point of contact. Everyone I've dealt with has been really nice, informative, and helpful. Each contact ends with me hanging up, satisfied... ãã£ãšèŠã
When I have questions and call, there is minimal time I am put on hold. My questions are answered in a professional manner. It is a bit confusing when I received the notice that a settlement had... ãã£ãšèŠã
Sometimes there was uncertainty on whether anything was being worked on. I had to call several times to check status. I even called my so call attorney in the beginning who did nothing t return my c... ãã£ãšèŠã
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At Great Lakes law Firm, we Represent Clients in a Range of Practice Areas, including: Business Law, Bankruptcy Law, FDCPA and Civil Litigation. Please get in touch with us to find out how we can help you.
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Crossroads Dr 2810, 53718, Madison, ç±³åœ
- 1-877-271-3194
- cs@greatlakeslf.com
- www.greatlakeslf.com
3.5
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Misled
We were told repeatedly that we can cancel anytime and that things don't start until we have our welcome meeting. We went through with their notary but didn't do the welcome meeting and were going to cancel after thinking more about it. Well despite that almost $700 was deducted automatically from my account. They cancelled for me and said I'd get my money back after their processing fees. After nearly a month I just got $57 back. Insane.
2023幎6æ28æ¥
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Great Lakes Law Firm ããã®åç
Hello Kayroh,
We are sorry to hear about any poor experience. We would like to have one of our escalated team members review your account and contact you. Unfortunately, with the information provided, we cannot locate your account. Would you be willing to share your email address, phone number, or Client ID associated with your account? Thank you.
Sincerely,
Great Lakes Law Firm
Mirna was very helpful
I spoke with Mirna from New York. She was not only informative but also very cheerful. It is so nice to speak with someone who is pleasant and helpful.
2021幎2æ17æ¥
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Great Lakes Law Firm ããã®åç
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Great Lakes personnel has always beenâŠ
Great Lakes personnel has always been helpful, friendly and knowledgeable. I have been able to worry less because of their help.
2020幎12æ16æ¥
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Great Lakes Law Firm ããã®åç
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Absolutely love Great Lakes
Absolutely love Great Lakes! They have taken such good care of us, been super flexible, a company I can trust and because of their stellar service my family has great hope for a better future!
2020幎10æ26æ¥
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Great Lakes Law Firm ããã®åç
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Great Lakes Law Firm sub-contractedâŠ
Great Lakes Law Firm sub-contracted with Ms. Crystal Banse of Banse Law Group of Madison, Wisconsin. Ms. Banse has gone out of her way to assist me with issues with Bank of America, driving most of the way upstate to appear with me. She also has dealt with and answered my concerns about Great Lakes. I couldn't be more satisfied with her, and consider her a friend and a saviour.
Kay
2020幎10æ16æ¥
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Great Lakes Law Firm ããã®åç
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Professional
Professional, helpful, always answer questions and explained exactly what I needed to do.
2020幎8æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Great Lakes Law Firm ããã®åç
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
WROTE ONE JULY 11 2019 REF ID âŠ
WROTE ONE JULY 11 2019 REF ID GT2330982 THANK YOU.
2019幎10æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Great Lakes Law Firm ããã®åç
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Great job
Recommend Great lakes Law firm to anyone that needs good help. They are very helpful and answered all my questions. Amazing job to you all. Keep ip the great work
2019幎10æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Great Lakes Law Firm ããã®åç
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Reference ID: GT2662538
Robert Buchwald has been very helpful
Robert Buchwald has been very helpful, responsive, professional and answers all of my questions. At first the process with GL was frustrating because the customer service representative would not or could not answer my questions; i tried sending inquiries by phone and email. Eventually, Robert was in touch with me and he has been communicating with me by email and phone; which significantly improve my experience.
2019幎7æ31æ¥
èªçºçãªã¬ãã¥ãŒ
Great Lakes Law Firm ããã®åç
Good Morning -
Thank you very much for your honest feedback. If you could provide us more information to determine your account so we can review it, and have someone follow up with you for additional insight, we'd be very grateful. Thank you!
Joseph
Client Experience Team
THANK YOU LIZ!!!
THANK YOU LIZ!!!
I had a serious problem with upcoming payments. I explained the extenuating circumstances to her, and within an hour, much to my relief, she resolved the problem for me.
For that, Liz deserves a hearty, "Atta Girl"!!!
Robert Lee
2019幎6æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Great Lakes Law Firm ããã®åç
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Reference ID: GT2290855
The spokeswoman I spoke to was
The spokeswoman I spoke to was very helpful Mariah was very professional and able to assist me with my questions and provided me with answers that I had
2019幎6æ12æ¥
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Great Lakes Law Firm ããã®åç
Good Afternoon Mr. Roth,
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Reference ID: GT2250493
Knowledgeable customer service representative
The customer service representative that I spoke with was knowledgeable. She reviewed my account with me and was able to answer all my questions.
2019幎5æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Great Lakes Law Firm ããã®åç
Good Afternoon,
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Reference ID: GT2154998
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