Grind レビュー 

Parcel arrived quickly, cap is really nice and fits well

The matcha set was a great price and the ceremonial grade matcha powder is amazing. It’s refreshing and doesn’t have that grassy taste. 10/10 definitely recommend!

Took my order and money. Received confirmation email. Then received a further email saying item out of stock, and now sold out. Better stock control would avoid disappointment and the need to be refunded!

I had an Editions subscription, started off well, but this year they’ve had a bunch of brand collabs, where they’ve been overwhelmed by orders and delayed the subscriptions.
Also I’ve had the same batch of coffee, roasted in June my last 3 deliveries, I’ve now cancelled.
The coffee was good, but unfortunately the logistics not so much

Amazing coffee, I order regularly. LOVE the collabs, especially Pokémon!

I’m a regular customer for years now. The quality is getting worse. I have received a wrong coffee tin - I emailed, no response.
I am truly upset. The coconut coffee doesn’t taste good at all.

Quick, responsive company.

Order No: 2639806

I ordered the Miffy cups last week while they were in stock and I’ve still not received them. I also ordered the tin a day later, which was delivered yesterday.

I’ve contacted on social media but haven’t had a reply as yet. I’d quite like to know where my order is.

04/09: order refunded. I don’t know why because no one has replied. I don’t expect a response, but I won’t be bothering with Grind again.

I’ve been really impressed with Grind. The coffee tastes fantastic, the quality is consistently excellent and there’s a great selection to choose from.

I also love the overall brand and convenience of ordering, with everything arriving well packaged and fresh. It’s become one of my go-to choices for coffee at home.

Great coffee, great service and definitely a brand I’d recommend! ☕️👌

I received my first order as a present and the tin came scratched and marked. After requesting a refund I was ignored and sent another empty tin. Which also came marked and scratched!!! Terrible product and customer service

Coffee capsules are the best tasting out there with the big bonus that they are compostable and kind to the environment. Recently got the Grind 2 machine and frother and am delighted with both. Looks great on the kitchen counter.

Not received order chased up but no response yet
Always had good service not sure what has happened here awaiting your reply

I ordered 4 cups and saucers and received a tumbler which I hadn’t ordered and no cups and saucers were in the delivery

Part of the stock ran out so they just didn’t send the order. There was no notification. It took me contacting them and a further almost week to get the coffee delivered. I also had to ask for some compensation which they provided a voucher to cover the missing stock. I’ve been a Grind customer for a few years now and this is not the first time where I’ve had to chase for a missing delivery.

Great coffee, super fast delivery and easy to navigate website … highly recommended

Great coffee
Great service
Would like a bone china grind mug- pink of course
Would like to add instant to subscription

Great service. Really appreciate the discounts offered through the course of the year. Coffee is beautiful.

A fab array of coffee, robustly packaged and recyclable. Delicious and already being devoured as it arrived so swiftly. Thank you @grind ! Fab service & ace coffee.