Grinding Gear Games レビュー 

For months I have complained about the lag and getting stuck to the ground in Path of Exile and Path of Exile 2 in solo play and multiplayer. Then I see GGG celebrating with champaign that they fixed it! Well, you didn't. And now, suddenly, I can no longer buy points in either of your games and my accounts are still linked as they always have been. I stopped being able to buy points over a month ago! A few of my crew, who have also been vocal, can't either! Also, other players are running around in poe2 with some of the same cosmetics I have, and i still can't get them ported for myself! WTAF is going on? My poe1 and poe2 games are both on ps5 and now ps5 pro. I have the same linked account and can purchase from every other gane I play. I have repeatedly 'restored Licence ' and restarted. Ive gone into poe1 and put on the cosmetic, logged out and opened poe2 and still nothing.

Excellent support experience. Fast, clear and genuinely helpful responses, and my account request was resolved almost immediately. Very efficient and professional support from GGG.

Its like one of the requirements for all gaming companies is that they MUST have terrible and compassionless customer support agents which GGG has taken to a whole new level. On top of that they have a serious internal security breach which they are refusing to let people know about as accounts are getting hacked left and right (mine included). If you do get hacked, whatever you do, do not contact GGG as they won't even read the email/story and lock you out of your account, then make you jump through all these verification hoops to get it back and if you cant remember the exact location of where you were when you made the account 13+ years ago they will tell you to say bye bye to your account. Don't waste your time or money.

This company has made two great games, but is extremely greedy.

Microtransaction priced are extremely expensive.
Despite this, I have purchased many as I wanted to support them.

However, I recently moved from playing POE1 on xbox to on PC and they've refused/are unable to transfer the microtransactions across.
Guess I'll have to rebuy them again.

It's either pure greed or a complete lack of technical knowhow/laziness of support.

Great games, awful company.

I can only advise everyone to stay away from this game and the company behind it.

After more than 10 years, my account was hacked in June. It was possible to see that my account had suddenly logged in from China and joined a Chinese gold-selling guild. The account was then banned.

I noticed what had happened and contacted support multiple times. The response was always the same: they could see that it wasn't me, but the account would remain permanently banned anyway.

As an "alternative," they offered to unlink my Steam account for me, so I could buy the game again and create a new account.

what a shitty company.

Bad community, bad support, r*cism, h*mophobia and even p*dophilia in the chat in a "fantasy" game where are not even swords in it. Don't even try to report those people, you are going to find them everyday in the chat anyway and if you get frustrated support is going to ban you instead of them. I really suggest to any New Zealand customer organization to check what is happening in the chat and make something about it, because it's not normal to have kids of less than 16 years old saying everyday the kind of things they are saying.

Stay away from anything GGG related!
Their dev team is bad, POE1 and POE2 are getting more bugs than updates...
All you need to know about GGG - They are releasing more cosmetics than updates or fixing bugs... nothing else to be said

Я попросил тех поддержку о помощи восстановления моего аккаунта, я понимаю что у них есть регламент но потребовали очень много данных которые уже тяжело найти. А найти надо было старые квитанции который были высланы на старый эл почту 5-7 лет назад, в итоге попросили меня они обратиться к платежному провайдеру xsolla которая так же отвечает сутками или даже днями, один ответ я ждал 3 суток от них.
В итоге я сам лично восстановил старую эл.почту которая была взломана и привязана к моему аккаунту PoE, и смог снова зайти и спокойно играть. В течении пару дней меня БАНЯТ не за что, я еще взял донатил в игру чтобы купить эффекты умений, а меня БАНЯТ и снова просят данные по моей учетной записи что я помню о ней и о СТИМ данные. ЭТО УЖАС, Я ВОЗМУЩЕН ОТ ТАКОГО. СИДИШЬ ИГРАЕШЬ НА СЛЕДУЮЩИЙ ДЕНЬ ЗАХОДИШЬ И ОКАЗЫВАЕТСЯ ТЕБЯ ЗАБАНИЛИ, ПРОСТО ТАК!!!!!!!!!!!!!!!!!!!!

ТЕХ. ПОДДЕРЖКА -REP

No feedback ne reply not a care in the world that there game is very bad shame on u

It is very bad.Bacuse this servise is so quickly

I paid for POE2 early access, put many hours into the game over the course of roughly half of a year. Came back recently to play the latest league, only to find my account locked. Contacted support only to be rudely accused of "stealing" from them, and to have them demand i repurchase early access of I want my account unlocked.

Extremely shady, criminal behaviour. I have receipts and proof of my payment and they do not care - they flatly insist on their attempts to extort me.

Do not support these scumbags, under a circumstanes.

GGG is an incredibly shady company dealing in slimy and underhanded tactics such as last epoch reached out to them and blizzard to tell them when season 3 was coming out so it wouldnt get too cluttered with releases so knowing when they were coming out GGG intentionally took their launch date knowing they were the bigger dog SLIMY AND UNDERHANDED

Path of exile review on xbox.

I've played a bit the poe, then poe2 and what diablo has much better than poe on xbox is optimization of the game. Parties,sea of mobs d2 is way ahead, no lag, no drastic fps drop, everything works.
Poe2 and GG specifically had a lifetime to address this and still dont. Many of the menu items work real bad or dont at all, for instance join party list is broken, search tab /list in the store is broken, skills and gem upgrading is a pain, unindentifying the chests in maps not existing or broken for xbox ,party mobbing is impossible if on 4k 144hz. And thats only a part of the issues. Its obvious that you are ahead of Diablo 2, but spare some work force on optimizing console players also, shouldn't be that hard if 99.9% of other major headline games did it?

I’ve spent hundreds of dollars on Path of Exile 2, including buying a $180 Supporter Pack, then upgrading to a $250 one. After refunding the duplicate, Grinding Gear Games locked my account — even though I spent more money afterward on points and guild contributions.

Instead of looking at the account history and recognizing this as an honest upgrade mistake, their support team sent me canned responses and demanded repayment for something I already covered by upgrading. They’ve shown zero flexibility or reason.

Locked account out of nothing, didnt even play for 3 months. Wanted to start again for the new PoE2 Season. No answer for 2 weeks from support and I think I wont get an answer. Thats bs.

I bought a supporter pack months ago. I bought some slots to use the games terrible outdated scam heavy trade system.
Recently they added a new trade system but decided to add a new type of stash tab as a money grab.
They offered players the chance to upgrade the old slots but anyone who upgraded the wrong slots 8 months ago are not eligible. Support go out of their way to blame the customer for their choice and refuse to remedy the situation. The customer service is non existent, just a moron saying they can't help to every single reply.

Avoid this scum bag company, their value money over everything.

The customer is being blamed for their choice after grinding gear games changed the slot type for trading. It's a really scummy cash grab especially with no offer of compensation.

Avoid their games. They will make things you paid money for obsolete and then blame you for your poor choices.

Boring, lagging and so repetitive you will fall asleep playing. I went on reddit to ask about the lag and was immediately banned. They hate the truth.

Great game, good content, lots of mechanics. The game itself is really awesome if you like A-RPGs.
But their support is terrible. So terrible, that I won't ever play in game made by GGG. The support will always reply to you, but never solve your issues. Unless, you are a well known streamer, maybe.
Also, it is not really "free to play" as you need to spend money if you store items, etc.

this company servers are dogshit, and they do not fix the issues with said servers, i do NOT recommend buying anything from them.

I have emailed support at Grinding Gear Games three times over the past month to delete my account. Initial contact by support requested my account name and ID number of my most recent transaction. Following my response, my bank account has been hacked, no further communication from support, and my account is still active.