Don’t usually write reviews but this company deserves one Fantastic experience at Grove Bedding! The staff were incredibly helpful — especially Davy, who took the time to guide us through the options... もっと見る
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The bed we received had a cracked headboard. The after sales service from grove was very good. The replacement bed has not arrived yet, otherwise they would have got 5 stars, but I acknowledge that th... もっと見る
Great store with non pushy staff! We went right before closing and were welcomed wonderfully with no rushing. World of a difference from the big brands, no pressure from any of the staff who encoura... もっと見る
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Another great experience with Grove bedding. The staff were great showed us around and we picked out the bed for us. The End Lift Ottoman Base is a beautiful and very comfortable bed with lots of... もっと見る
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企業情報
Grove について
当該企業による記述
At Grove, we want to help people achieve their full potential using the power of sleep.
Our mission is to help people ‘Wake Up Ready’ by providing them with the knowledge and tools they need to get a good night’s sleep. We believe that getting enough quality sleep is essential for achieving success in all areas of life, and we are passionate about helping as many people as possible to wake up feeling refreshed and ready to take on the day.
To date, we have helped thousands of people improve their sleep, and we are constantly striving to reach and engage more people so that we can change even more lives. If you’re looking to wake up feeling your best, then check out our website and see how we can help you unlock the power of sleep.
Quality and value are important to us at Grove, that's why we offer a wide range of products at all prices, so as many people as possible will be able to find something. We've met with 100's of suppliers and tested 1000's of products, so we know what we're talking about when it comes to finding the best beds and mattresses.
We stock well-known brands like Hypnos, Harrison Spinks, Loren Williams, Highgrove, and Rest Assured, so you can be sure you're getting a quality product when you shop with us. Whether you're looking for luxury or something more budget-friendly, we're confident we have something for everyone.
#WakeUpReady
連絡先
2 Bridge Street, EH28 8SR, Newbridge , 英国
- 01313331903
- hello@grovebedding.com
- www.grovebedding.com
Unlock your best sleep yet.
4.7
優良
420件のレビュー
ネガティブなレビューの 66％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful advice and good customer…
Helpful advice and good customer service. Quick delivery.
2025年6月19日
Grove からの回答
Thanks for your review Louise!
Great to hear you found the advice helpful and received good service— and pleased that delivery was quick too!
Excellent knowledge
Excellent knowledge, courteous staff and above all patience while my picky 10-year-old took time to decide. Prices are great too. This is the second mattress I’ve bought here and won’t go back to other retailers.
2025年7月15日
Grove からの回答
Thanks so much for your kind words!
We’re really glad the team could help your 10-year-old made their big decision! It’s great to hear you’ve come back for a second time and that our prices and service keep hitting the mark.
We truly appreciate your support!
Many thanks,
Grove
Great service.
Staff very knowledgeable and the mattress arrived on the date and time stated. I will use them again
2025年7月14日
Grove からの回答
Hi Maureen,
Thank you for your kind review!
We’re so pleased to hear that our team were able to help with the right advice. It’s also great to know you’d choose us again — we’d be more than happy to help anytime!
Many thanks,
Grove
Excellent customer service once again…
Excellent customer service once again from this family run business. The staff are very knowledgeable and helpful.
2025年6月21日
Grove からの回答
Thank you for your kind review Kate!
Really happy to hear that you had a great experience with our team once again.
Thanks for choosing to shop with Grove.
Very knowledgeable staff and most…
Very knowledgeable staff and most helpful. Great variety to choose from and to suit your budget. Nothing is a bother to them
2025年2月28日
Grove からの回答
Thank you for the kind review!
We’re so pleased you enjoyed the range of options and found our team both knowledgeable and helpful. We always aim to make the experience as easy and relaxed as possible — so it’s lovely to hear that came across.
Grove からの回答
Thank you so much!
We’re really pleased to hear you’re happy with both the bed and the service received. Enjoy your new bed — and thanks again for choosing Grove!
Grove からの回答
Thank you for the great feedback Alan!
We’re so glad to hear the service was good on and that you’re loving your new bed — nothing better than a great night’s sleep!
Thanks for shopping with Grove.
New Mattress purchase
We were guided in every aspect of our new Mattress choice by Khurram and are looking forward to receiving it next week.
2025年7月21日
自発的なレビュー
Grove からの回答
Thank you for the kind review Jack!
It’s great to hear that Khurram was able to support you through the process of choosing your new mattress. We’re sure you’re going to love it once it arrives next week, and we can’t wait for you to enjoy a great night’s sleep.
Thanks again for choosing Grove — we really appreciate it!
Grove からの回答
Thanks for the kind review Roland.
Excellent
Excellent, friendly customer service; good product range & very reasonable prices.
2025年7月18日
Grove からの回答
Thank you for the fantastic review Fiona!
We're so glad you were happy with our service, product range, and prices. Your feedback means a lot to us and we hope to see you again soon!
Many Thanks,
Grove
Brilliant company
Brilliant company, friendly service, a person to speak to and a wonderful product. What’s not to like. Highly recommended.
2025年7月18日
Grove からの回答
Hi Christopher,
Thanks for the kind review and for the recommendation! 😊
Grove
Customer Service that goes the extra mile 😊
When I was unsure of the details on the site, I was contacted by a real person who could answer my questions. Then when I placed my order, I had regular updates on my delivery.
2025年7月18日
Grove からの回答
Thank you for the lovely review Kate! We're so pleased to hear our team was able to help and keep you informed every step of the way. We believe in going the extra mile for our customers, so it's great to know that came through in your experience 😊
Thanks again for choosing Grove!
Great service
Went to grove bedding,morrison Edinburgh
To purchase bed and mattres sBernadette was fantastic and full of knowledge
Highly recommend
2025年7月19日
自発的なレビュー
Grove からの回答
Thank you for your kind words! We’re pleased to hear you had a great experience at our Morrison Street store. Bernadette will be thrilled to know her knowledge and service made such a positive impression.
Thank you for recommending us – we really appreciate it and hope you love your new bed and mattress!
Many Thanks
Grove
Having previously bought two mattresses…
Having previously bought two mattresses last year and gentleman in shop was very helpful when my son needed a new mattress our first port of call was yourselves which we did online The girls at the office were very friendly and efficient and order was sent very quickly and old mattress taken away Great service
2025年7月18日
Grove からの回答
Hi William,
Thank you so much for taking the time to leave such a lovely review!
We're delighted to hear that both our in-store and online teams have looked after you so well.
It’s great to know your recent order went smoothly and that everything – from placing the order to the removal of the old mattress – was handled efficiently. We appreciate your repeat business.
Many Thanks,
We bought our last bed with a fantastic…
We bought our last bed with a fantastic service and decided to buy a new bed and a bed for our spare room.
Well the service and attention we got from Bernadette and Davie was outstanding their knowledge on their products so professional....nothing was a problem....
Beds delivered today top class service and value for money..
Thank you
2025年7月10日
自発的なレビュー
Grove からの回答
Hi Sylvia,
Thanks for the kind review. We’re delighted to hear that you returned to us for your new beds and that Bernadette and Davie provided such outstanding service. They’ll be so pleased to know their knowledge and support made such a positive impression.
We’re glad your delivery went smoothly and that you’re happy with the quality and value. If there’s anything else you need, we’re always here to help. Enjoy your new beds!
Warm regards,
The Grove Team
Amazing service......
Bernadette greeted us the moment we entered the warehouse and we were amazed to see such a choice of mattresses. She recommended a few to start with until David was free to assist us, and from thereon we received his undivided attention until we made a decision.....some hour and a half later! So rare to receive such personal service. Thank you so much. We have no hesitation in highly recommending Grove Bedding Newbridge.
2025年7月4日
自発的なレビュー
Grove からの回答
Hi Gordon,
Thank you so much for the wonderful review! We’re happy to hear you had such a positive experience at our Newbridge showroom. Bernadette and David will be pleased to know their care and attention made such a difference. We also really appreciate your recommendation.
Good product.Arrived promptly and was…
Good product.Arrived promptly and was just what we expected.
2025年5月19日
Grove からの回答
Hi Amanda,
Thanks for the great feedback! We're glad to hear the product was just what you expected and arrived promptly. If there's anything else you need, we're always here to help!
Many Thanks,
Grove
Excellent Shopping Experience.
This is arguably one of the best shopping experiences I’ve had in a long time. Visited Groves at their Newbridge site looking for a new mattress. I was greeted by Fraser who introduced himself and asked how he could help. I informed him that I was looking for a new mattress for a double bed. Fraser asked what type of mattress I required based on the construction, firmness and the position I normally slept. He then showed me all the mattresses which met my requirements and encouraged me to lie on each of them to find out which suited me the best. In the end I selected a Loren Williams Harriet Superior. I then asked him how long it would take to be delivered. He checked that they had the mattress in stock and arranged same day delivery since I lived locally. My new mattress was delivered at the arranged time as promised and was unpacked and fitted on my bed frame and the old mattress taken away for disposal. I’d like to thank Fraser and the delivery driver for their professionalism and friendliness from start to finish and would recommend that anyone in the market for either a new bed or a mattress consider visiting Groves as their first stop.
2025年6月5日
自発的なレビュー
Grove からの回答
Thank you so much for your kind words and for taking the time to share your experience.
We’re absolutely delighted to hear that your visit to our Newbridge store was such a positive one. Fraser will be thrilled to know his attentive and knowledgeable service made such a difference in helping you choose the perfect mattress. We're also pleased the same-day delivery went smoothly and met your expectations.
Thank you again for your recommendation — it truly means a lot to us. We hope you’re enjoying your new Loren Williams Harriet Superior, and we’re here anytime you need us in future!
Many thanks,
Grove
Great service at Grove Bedding Newbridge
I went to Grove Bedding in Newbridge where I was greeted by Davie and he helped me pick a new mattress within 30 minutes. He took me through all the options available and gave me all the time I needed to make a decision. Davie was great and his customer service was top.
Alec also went out of his way to deliver this mattress to me no longer than an hour after I left the shop. Such a great service.
2025年6月6日
自発的なレビュー
Grove からの回答
Hi Scott,
Thank you so much for your fantastic review! We're delighted Davie was able to help you find the perfect mattress so efficiently, and that he made the experience so smooth and relaxed. Huge thanks also for recognising Alec’s speedy delivery. We appreciate your business and hope you’re loving your new mattress!
Many thanks,
Grove
Very friendly and helpful company to…
Very friendly and helpful company to deal with. Good quality, well priced bed purchased which was perfect for my daughter’s bedroom.
2025年5月19日
Grove からの回答
Thank you for your kind review.
We're so pleased to hear you found our team friendly and helpful, and that the bed was just right for your daughter's room.
We really appreciate your business and hope to see you again soon!
Many Thanks,
Grove
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