Customer service was 2nd to none, David and Bernadette were brilliant, we went to buy 2 single beds due to different health conditions, came away with a super king size that we are both comfortable o... もっと見る
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I’m honestly so happy with my purchase from Grove Beddings.I ordered a king-size bed and mattress,they were custom made and they were delivered just two days ago. From the moment I placed my order,... もっと見る
Visited Grove bedding in Galashiels this morning. Had a great experience with fantastic customer service from Davy. He was very knowledgeable and gave my mum some great tips for getting the right mat... もっと見る
The bed arrived and Birlea was great - the delivery man managed to get the bed to the top floor! Only thing is the bed assembly ends up being compromised as not all the holes line up perfectly. Overa... もっと見る
企業が回答しました
企業情報
Grove について
当該企業による記述
At Grove, we want to help people achieve their full potential using the power of sleep.
Our mission is to help people ‘Wake Up Ready’ by providing them with the knowledge and tools they need to get a good night’s sleep. We believe that getting enough quality sleep is essential for achieving success in all areas of life, and we are passionate about helping as many people as possible to wake up feeling refreshed and ready to take on the day.
To date, we have helped thousands of people improve their sleep, and we are constantly striving to reach and engage more people so that we can change even more lives. If you’re looking to wake up feeling your best, then check out our website and see how we can help you unlock the power of sleep.
Quality and value are important to us at Grove, that's why we offer a wide range of products at all prices, so as many people as possible will be able to find something. We've met with 100's of suppliers and tested 1000's of products, so we know what we're talking about when it comes to finding the best beds and mattresses.
We stock well-known brands like Hypnos, Harrison Spinks, Loren Williams, Highgrove, and Rest Assured, so you can be sure you're getting a quality product when you shop with us. Whether you're looking for luxury or something more budget-friendly, we're confident we have something for everyone.
#WakeUpReady
連絡先
2 Bridge Street, EH28 8SR, Newbridge , 英国
- 01313331903
- hello@grovebedding.com
- www.grovebedding.com
Unlock your best sleep yet.
4.8
優良
513件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 25％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was well impressed by the efficiency…
I was well impressed by the efficiency from placing my order online to getting the bed built up, also taking my old beds away this all happened within 10 days of ordering, I would highly recommend grove bedding thank you for a wonderful service.
2025年11月28日
Grove からの回答
Thank you so much for your kind review Yvonne. We’re really pleased to hear you were impressed with the whole process, from ordering to delivery and assembly. We’ll pass your kind words on to the team, they’ll be delighted!
Thanks again for choosing Grove, and we really appreciate your recommendation.
The bed was great value for money
The bed was great value for money and easy to assemble. The delivery was on time and the guys were very helpful and friendly.
2025年11月28日
Grove からの回答
Thanks so much for your great feedback! We’re glad you’re happy with your bed and that the delivery team were helpful and friendly.
Grove からの回答
Thanks so much for your kind review Dawn. We’re pleased you’re happy with the product, price and service received.
Great value for money
Great value for money. Excellent communication very helpful friendly professional staff
2025年11月4日
Grove からの回答
Hi Alexandra,
Thank you so much for your 5-star review! We’re delighted to hear you found us great value for money and that our team’s communication and support was helpful and friendly.
Ordering was simple and when bed chosen…
Ordering was simple and when bed chosen updates and delivery where excelint.
would recomeend them to anyone in need of a new Bes.
2025年11月4日
Grove からの回答
Hi Paul,
Thank you for your review. We're glad to hear the ordering process was simple and that the updates and delivery went smoothly. We really appreciate your recommendation.
The Grove Team
Easy to order but pillow is hard
Quick and easy to order and arrived in good time. However this latex pillow is much harder than previous ones I have used.
2025年9月8日
Grove からの回答
Hi Sam, thanks for your review. Glad ordering was easy and your pillow arrived quickly. Latex pillows can feel a little firmer at first, especially if you’re used to a different type of pillow. They tend to soften slightly as they warm up and settle, and most people find they adjust after a few nights. We hope yours is now feeling comfortable and supportive for you.
Excellent Quality
The quality of the furniture is excellent. The customer service is very good resolving any issues quickly and efficiently.
2025年11月4日
Grove からの回答
Hi Karen,
Thank you for your 5-star review. We're glad to hear you’re pleased with the quality of the furniture and that our customer service was able to help quickly and efficiently.
We really appreciate your feedback and support.
The Grove Team
Pleased to find the exact mattress I…
Pleased to find the exact mattress I was wanting at a competitive price, and including delivery to the north of Scotland. The communication from the company from start to finish was excellent - thank you!
2025年11月4日
Grove からの回答
Hi Alison,
Thank you for your review. We're really glad you found the exact mattress you were looking for at a competitive price, and that delivery to the north of Scotland was no problem. It’s great to hear our communication kept everything running smoothly from start to finish.
Thanks again for choosing Grove.
The Grove Team
Highly recommended
Our new mattress arrived this morning. A great product, at a great price. We are very pleased with our purchase.
And great service from such a pleasant delivery driver. The whole process has been brilliant from start to finish and customer service was very helpful throughout. Thank you, again.
2025年11月4日
自発的なレビュー
Grove からの回答
Hi Alistair,
Thank you for taking the time to leave such a positive review. We’re delighted to hear you’re pleased with your new mattress and the price. It’s great to know the delivery and customer service teams helped make the whole process smooth from start to finish.
We really appreciate the recommendation — thank you again for your support.
The Grove Team
Grove からの回答
Hi Mary,
Thank you for your review. We're really glad to hear our delivery team were friendly and efficient.
The Grove Team
Excellent service
2025年11月4日
Grove からの回答
Hi Hazel,
Thank you for your 5-star review. We're glad to hear you received excellent service.
The Grove Team
Great Service, great Pillows and a great Company.
After ordering 2 standard Pocket Pillows for my wife and I, a few days passed and I got a personal phone call to let me know that the pillows were dispatched and on their way. Which I thought was a lovely personal attention to detail. When they arrived we put them into pillow cases and on the bed. That night I had one of the best nights sleep I’ve ever had. So we ordered another two for my Stepson and his wife. Seriously, they really are that good. I would 100% recommend the pillows and the company to anyone. I couldn’t be happier with the quality of the product and with the service I received from Grove. Many Thanks. 😁
2025年11月4日
Grove からの回答
Hi George,
Thank you for such a thoughtful and detailed review. We're really pleased to hear the personal call and quick dispatch made a difference, and even happier that the pillows gave you one of your best nights’ sleep. That’s exactly what we aim for.
It’s great to know you were confident enough to order more for your family — we really appreciate the trust and the recommendation.
The Grove Team
Ordered online
Ordered online, great choices and prices. Given delivery date. Guys arrived on time. Courteous and helpful bringing mattress to where I wanted.
Excellent service throughout.
Definitely use them again.
2025年11月4日
Grove からの回答
Hi Ann,
Thank you for taking the time to leave this review. We're glad to hear you found the online ordering easy, the prices good, and the delivery smooth and helpful. It’s great to know you had excellent service throughout.
We really appreciate your support and would be happy to help again anytime.
The Grove Team 💛
Promt and efficient service from…
Promt and efficient service from beginning to end, would definitely recommend Grove to anyone looking for beds or mattresses. Olive Gilroy ,a satisfied custy
2025年11月4日
Grove からの回答
Hi Olive,
Thanks for the great 5-star review. We’re glad everything was prompt and efficient from start to finish. We really appreciate your recommendation.
The Grove Team
Grove からの回答
Love this! Great to hear your bed is getting a workout! Bounce away, thats what it's made for 😏
Excellent service
Excellent service, quick delivery. Staff on the phone and delivery/assembly team are great. Good quality product too
2025年10月13日
Grove からの回答
Hi Denise,
Thanks so much for your kind review! We’re really glad you’re happy with the service and your new product. We’ll pass your kind words on to the team.
Thank you,
The Grove Team
Grove からの回答
Thank you for your review! We’re pleased to hear that our delivery team provided a great experience. We’ll be sure to pass on your kind words to them.
Kind regards,
Grove
Brilliant staff
I phoned grove bedding and my call was answered by Bernadette who was very helpful courteous and pleasant and recommended which items was suitable for me I received my bed and mattress delivered with care
Thank you girls for the the most helpful advice
Excellent advice and service
2025年10月9日
自発的なレビュー
Grove からの回答
Hi Jacinta,
Thank you so much for your kind review! We’re delighted to hear that Bernadette and the team could help you find the perfect bed and mattress. We’ll be sure to pass on your kind words.
Enjoy your new bed & mattress!
Kind regards,
Grove
Outstanding service
Outstanding service , I had the pleasure of being served by Kirsty who went above and beyond for us , we wanted to have a matching piece of furniture she rang the suppliers and had it ordered for us within minutes . Wonderful pleasant manner and extremely helpful , Kirsty is an absolute asset to this company so much so we will do business with them again . Really impressed from start to finish our delivery was swift and the furniture was beautiful . Don’t hesitate to use this company you won’t be disappointed.
2025年9月24日
自発的なレビュー
Grove からの回答
Thank you so much for your kind review Jo!
We’re delighted to hear that Kirsty was able to provide such a positive experience — she’ll be pleased to know her efforts made such a difference. It’s great to hear that everything from ordering to delivery went smoothly and that you’re happy with your purchase.
We appreciate your kind words and look forward to welcoming you back again soon.
Kind regards,
Grove
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