gus + beau レビュー 84

Very slippery mat. Regret buying them.

Its cute but too slippery . Won’t recommend specially if your baby just starting to crawl

Ordered two playmats. Both excellent quality. Also contacted customer service with a query and they were fast to respond. 5/5 stars.

Recently purchased the rainbow play mat set (15 tiles). On arrival the tiles looked fantastic, so much so I ordered a few extra to make the space slightly bigger. However, as soon as my daughter started using the play mat we realised quickly how unbelievably slippery the tiles are. My daughter’s toys were slipping so much I quickly tried to put non slip material underneath a soft play cube to stop it from moving and on reflection I thought that I shouldn’t have to do that. She hated the mat as she couldn’t stand up and found it difficult to move around so we took it up within a few hours and stopped using it. So disappointed in this product as it looks amazing but just isn’t functional. I wouldn’t recommend purchasing this product. I have contacted customer service for a full refund and to return the product free of charge.

Update: Customer Service have been fantastic, they have been quick to respond and have accepted the tiles for return.

great comunication, fast delivery, good quality

Great website! The colours shown accurately represent the products.
I am very pleased with the play mat’s quality & colour. Very happy that I chose to buy from Gus & Beau. Purchase & delivery was quick & efficient. Intend to buy extra tiles when cream is available.

Amazing quality playmats and fantastic customer service. I ordered the wrong colour so exchanged and customer service sorted everything out, the pick up for the return etc. I love companies who care and appreciate their customers. Well done gus & beau!

The playmat ( rainbow cream) is beautiful! And very high quality! Perfect for covering hard stone floor to create a child safe play area.

I will most definitely keep following and be back with any more playroom needs! And I will be most delighted to recommend gus & beau.

beautiful design, extra quick delivery. we are really happy with our new playmat

Excellent and speedy customer service
In amending my order - very pleased!

Very quick & easy to order! Stunning patterns that aren’t too in your face so the aesthetic of my home isn’t ruined x

Love these tiles and the foam is so thick! It makes baby’s time learning to sit up much safer as well as reaching for all the toys. A great surface for learning to crawl and really gorgeous pattern as well. And that I can order more times to expand and fit into the nursery space as she gets bigger is brilliant. Wish they were also in Canada so I could have them over there too!

I just absolutely love this brand, fast shipping, GREAT customer service, and the product is just excellent.

The playmat is brilliant, the customer service is excellent and very speedy delivery. Our daughter loves crawling around on it!

I'm impressed by the fast delivered and with mat floor's excellent quality.

Amazing end to end experience. Fast delivery and beautiful product

We purchased the soft mint and miffy design tiles in January 2023 but within 3-4 months the miffy mats top layer started to peel off around the edges. We contacted Gus&Beau about the issue who were kind enough to send us replacement tiles, however another 4 months down the line, we have the same issue of peeling as well as lots of bubbling in the centre of the mats where you can see the top layer detaching from the tile. Such a shame as these mats at first looked very lovely with really nice colours and designs but disappointing as they are fairly expensive. My concern here is that my little one can now peel off parts and put it in her mouth possibly being a choking hazard. I would have expected the mats to be more robust if made for a baby/toddler and last more than a few months considering they are only used in the evenings. The two star review is for the product that fell short of expectations and not suitable for the use it was intended for. The customer service itself cannot be faulted!

I had an issue with the mat I purchased, and their customer service quicky arrange an exchange. The mat is now perfect and I love their style! Recommended.

Brilliant company. Best customer service I have received in a long time. Thank you very much!

Quick delivery amazing quality mats. Returning customer and recommended to all friends!