Gutter Guys レビュヌ 

120
•
TrustScore 5段階評䟡の4.5

4.4

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5぀星のうち1の評䟡

The work carried out for me in June of this year has turned out to be shoddy and abysmal. An insufficient number of brackets to fix the new gutter to the soffit board has resulted in the gutter be... もっず芋る

5぀星のうち5の評䟡

Had David attend yesterday to my in-laws home - Very happy with all round service - clean and tidy finish - would highly recommend- made appointment on phone - had call to say when he would atten... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Engineer was respectful to myself and my property. He explained in detail what needed done with the guttering and how he could help. He provided a reasonable quote prior to completing the work require... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The engineer that visited us was very thorough.He explained what he was doing and why. He told us the cost of the work before he started so we had no nasty surprises and he was always polite and patie... もっず芋る

䌁業が回答したした

䌁業情報

  1. 排氎溝掃陀業

さたざたな倖郚゜ヌスから提䟛された情報

Gutter Guys are available to work on any project no matter how large or small. We will tackle large cleaning projects and property maintenance jobs and also give the same amount of thought and time to dealing with smaller tasks. If you own a B&B or a small shop, we can help you make the most of your business by creating an image that will encourage new and old clients to visit. Homes that are well looked after will always retain and increase their value so why not take a look at the full list of property maintenance services we can deliver. All of our Gutter Guys are trained and they have full insurance cover to work on any building.


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4.4

優良

TrustScore 5段階評䟡の4.5

120件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 50に回答しおいたす

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4.4

すべおのレビュヌ

(120)

過去12か月のレビュヌ数: 35ä»¶

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5぀星のうち5の評䟡

did the job and stopped my gutter


did the job and stopped my gutter leaking

2025幎1月2日
自発的なレビュヌ
Gutter Guys ロゎ

Gutter Guys からの回答

Dear Sir,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
GutterGuys

5぀星のうち5の評䟡

The engineer who came out to clear my


The engineer who came out to clear my gutters was a friendly and very professional man.
He contacted me to let me know he was on his way and how long it would take him to arrive.
It is refreshing to have a tradesman who gives a genuine and honest appraisal of what needed to be done instead of just clearing all the gutters regardless!
He cleared what he assessed was necessary. He explained all the reasoning behind that decision and performed the task thoroughly. He cleaned up afterwards and cleared away the debris.
I am very happy with his work and his manner.
Not a bad start to the week!!!
I would recommend them for sure.
Thank you Gutter Guys!

2025幎1月6日
自発的なレビュヌ
Gutter Guys ロゎ

Gutter Guys からの回答

Dear Madam,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
GutterGuys

5぀星のうち1の評䟡

Was quoted £150 to clean out my


Was quoted £150 to clean out my gutters. One man arrived but decided quote was too small. Changed quote to £500 so I cancelled!

2024幎12月17日
自発的なレビュヌ
Gutter Guys ロゎ

Gutter Guys からの回答

Dear John,

We sincerely apologize for the inconvenience and frustration you experienced with our service.

Please contact our customer service team at your earliest convenience so we can make this right.
Please contact us on 0300 373 0726.

Thank you for bringing this to our attention.

Sincerely,
Gutter Guys

5぀星のうち5の評䟡

Blocked gutters

My gutters were full of leaves causing rain Walter to leak out on to my garage roof creating lots of noise.. I contacted gutter guys as a neighbour had recommended them after they also had some gutter problems fixed by the same company. My gutters are now clean and working correctly. The job was done in very good time with no mess and no fuss and for a fair price. I will definitely use them in the future. Many thanks

2024幎12月4日
自発的なレビュヌ
Gutter Guys ロゎ

Gutter Guys からの回答

Dear Sir,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
GutterGuys

5぀星のうち5の評䟡

Great service from these guys and the


Great service from these guys and the price was amazing excellent jobs done

2024幎12月4日
自発的なレビュヌ
Gutter Guys ロゎ

Gutter Guys からの回答

Dear Sir,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
GutterGuys

5぀星のうち5の評䟡

Great service

Would highly recommend! Got booked in same day and had my gutters cleaned same day aswell as getting a good price for them.

2024幎11月29日
自発的なレビュヌ
Gutter Guys ロゎ

Gutter Guys からの回答

Dear Madam,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
GutterGuys

5぀星のうち5の評䟡

Exceptional

I have used gutter guys on a few occasions and I would recommend 100%. Dale who came to fit some gutters for me was amazing. Really friendly and provided updates throughout.. the communication with this company is exceptional 👌 thank you so much

2024幎11月27日
自発的なレビュヌ
Gutter Guys ロゎ

Gutter Guys からの回答

Dear Madam,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
GutterGuys

5぀星のうち5の評䟡

I have used this company before

I have used this company before. David was very helpful & explained everything that he needed to do also he left no mess. He also answered my questions regarding the gutters although it was not for the work to be done on the day. I will certainly use the company again as from the first call until the work was completed I had no problems. Thanks to all at Gutter specialists.

2024幎9月2日
自発的なレビュヌ
Gutter Guys ロゎ

Gutter Guys からの回答

Dear Madam,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
GutterGuys

5぀星のうち5の評䟡

Dale turned up on time was very polite


Dale turned up on time was very polite and very professional.cleaned gutters and tides up great job done would definitely recommend thank you.

2024幎7月25日
自発的なレビュヌ
Gutter Guys ロゎ

Gutter Guys からの回答

Dear Ms Bruce,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gutter Guys

5぀星のうち1の評䟡

June 2024 Burton on Trent

June 2024 Burton on Trent, not a reliable company no show 1st appointment, no show 2nd appointment no show 3rd appointment don't waste your time.

2024幎7月8日
自発的なレビュヌ
Gutter Guys ロゎ

Gutter Guys からの回答

Dear Barbara,

We sincerely apologize for the inconvenience and frustration you experienced with our service. We understand how important your time is, and we are genuinely sorry for the repeated missed appointments. This is not the standard of service we strive to provide, and we are taking immediate steps to address this issue to ensure it does not happen again.

Please contact our customer service team at your earliest convenience so we can make this right. We value your feedback and are committed to improving our service.

Thank you for bringing this to our attention.

Sincerely,
The Gutter Guys Team

5぀星のうち5の評䟡

So pleased I hired The Gutter Guys

So pleased I hired The Gutter Guys. From the surveyor who was professional and informative and came out to price a leaking gutter to a prompt repair date the next week. Caitlin from admin was very thorough and kept me informed every step of the way to Dale the gutter repair man who explained all that was happening and even did a water test for me to witness. Excellent, polite, professional and I would definitely use their services should I need anything new.

2024幎5月30日
自発的なレビュヌ
Gutter Guys ロゎ

Gutter Guys からの回答

Dear Catherine,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,

5぀星のうち1の評䟡

A thoroughly unreliable company.Have


A thoroughly unreliable company.Have failed to honour appointment to repair guttering on two occasions.Have contacted alternative company who will visit this Friday.

2024幎3月6日
自発的なレビュヌ
Gutter Guys ロゎ

Gutter Guys からの回答

Dear Lightwood,

We sincerely apologize for the inconvenience and frustration you experienced with our service. We understand how important your time is, and we are genuinely sorry for the missed appointment.

Please contact our customer service team at your earliest convenience so we can make this right.
Please contact us on 0300 373 0726.

Thank you for bringing this to our attention.

Sincerely,
The Gutter Guys Team

5぀星のうち1の評䟡

Don’t waste your time

This company wasted my time. I called about gutter repairs in Wakefield as the website refers to same day service. I was offered an appointment a week in advance & when I said this was too late, was told they would come on Monday, 5 days away. I agreed to this. On Monday they called to reschedule to Thursday & then didn’t turn up or call on Thursday.

2024幎2月22日
Gutter Guys ロゎ

Gutter Guys からの回答

Dear AlveyLA,

We sincerely apologize for the frustration and inconvenience caused by the scheduling issues you encountered with our service. Your experience is not reflective of the level of reliability and service we aim to provide to our customers.

We understand the importance of timely service and the inconvenience caused by rescheduling. We are currently reviewing our scheduling processes to ensure situations like this do not occur in the future.

If you are still in need of gutter repairs or have any further concerns, we would like to make things right for you. Please contact us directly at customerservice@aerial-install.co.uk, and we will prioritize your request to ensure prompt resolution.

Once again, we apologize for falling short of your expectations and thank you for bringing this matter to our attention.

Best regards,

Customer Service Team, Gutter Guys

5぀星のうち5の評䟡

Excellent service from start to finish

Excellent service from start to finish. Had a problem with my gutters, contacted them via the web. I was contacted by the administrator straight away (thank you Caitlin). I was given a date. The specialist arrived this morning, he was punctual, polite and professional. He listened to what I had to tell him, checked out my gutters and then explained what he was going to do. He got straight on with it and finished the job quickly and professionally. I would highly recommend the Gutter Guys. Thank you for providing an excellent service.

2024幎2月14日
自発的なレビュヌ
Gutter Guys ロゎ

Gutter Guys からの回答

Dear Anon,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,

5぀星のうち1の評䟡

A waste of time

Never bothered showing up, nor let me know they wouldn’t be coming. You need to keep a whole day free as the engineer is meant to phone in the morning of the day they’ll be coming to let you know what time they’ll be with you. They were meant to be calling me between 8-9am but I didn’t hear from them. I contacted Gutter Guys to find out what was happening, and was told the engineer was ill and wouldn’t be coming. They then booked me in for another day. Again, I was meant to be called between 8 and 9am to be told what time they’d be with me. And again, I heard nothing at all. Really unprofessional to not even let you know they can’t keep your appointment. Certainly would not try and use again. Just a waste of time.

2023幎8月15日
Gutter Guys ロゎ

Gutter Guys からの回答

Thank you for taking the time to share your experience. We're sorry to hear that your experience with us wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.
We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at customerservice@aerial-install.co.uk so we can discuss your experience further.

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