HairZing レビュー 

HairZing からの回答

2021年5月24日

Carol -
We are sorry to hear your Pretzel HairZing was too heavy for your hair. It's one of our most popular and usually noted for it's comfort. However, women are unique and not every style is perfect for every person.

We have issued you a full refund. You will receive a separate notification by email.

We are also sending you one of our wire combs as a GIFT to try. They are noted for their lightness and low profile and you might prefer that look. Most customers tell us they cannot even feel the wire style in their hair.

Since we in for a hot humid summer across the country.....do you have another friend who might like to try your Pretzel HairZing? If so, please gift it to her. She might love it and find it's a great alternative for getting her hair up off her head and neck without damaging or breaking her hair.

Thanks for giving HairZing a try. We are constantly developing new products and value your feedback.

Customer Care Team at HairZIng

HairZing からの回答

2021年5月24日 に更新

Patricia-
We have many sizes and strengths of HairZing and the set you got was our smallest size.

However---Never Fear. Before we refund your order (which is the next step) we are sending you and your Boss some of our LARGER combs to try. Free. On the House. We think these will do the trick on your thick curly hair.

We love Canada. As a matter of fact, besides spending many happy vacations in your beautiful country, we are all avid fans of Margaret Atwood's "The Handmaid's Tale". As you know, Canada saves the day in that Hulu series. Of course.

If that dystopian future should happen to the USA...we are wondering if our crew could come and crash on your couch while we fight with the Resistance?

Just sayin.....
Francesca and Team Zing

HairZing からの回答

2021年5月24日

Susan-
Thanks for your note. We share the same type and length of hair, PLUS the patience thing. Seriously, the world needs women now more than ever and who has time to fuss with their hair?
Enjoy your Zing and saving humanity from itself.
Best-
Francesca at Team Zing

HairZing からの回答

2021年5月24日

CS-
Thanks for your review! Although it came in as "no name" I peeked and believe we can use the alias "CS" instead. :)

Glad to know your beautiful thick curls are enjoying your Zing. Would love a photo for our "We love Customer" wall in case you feel inclined to send us one.

Enjoy the hot humid summer ahead with your hair up off your neck.
Your friends-
The Queens at HairZing

HairZing からの回答

2021年5月24日

Sarah-
Your review made me laugh. Thank you for your enthusiasm. We dig you too.
Try not to get bored with the unending compliments you are certain to keep receiving....
Bernadette on Team Zing

HairZing からの回答

2021年5月24日

Tamara-
Well.....close to perfect. We are still trying to devise a way for HairZing to do housework while you sleep and make every woman look like she just lost weight.

As soon as we do that---we will in fact have reached HairZing perfection.

Thanks for trusting us with your hair.
Team Zing in California

HairZing からの回答

2021年5月24日

Darlene-
Thanks for sharing your story. I have a friend with MS and know the struggle is real.
What you will lose in dexterity, you will gain in wisdom.

We are touched to know HairZing is helping, even in the smallest way, for you to live your best life.
Keep kicking tail and taking no prisoners.
Francesca on Team ZIng

HairZing からの回答

2021年5月24日

Karen-
Apparently some of us lost the month of April because I thought I had replied to you already. Hmmmm. Apologies for the delay.

Thanks for your note. The set you got is one of our most popular and we are glad to know you are out looking spectacular with them holding your hair up. I will pass your compliment on to the Shipping Crew because they LOVE when customers mention how fast they work. :)
Enjoy the summer ahead-
Bernadette at Team Zing

HairZing からの回答

2021年3月29日

Brandi-
Your money is never lost with HairZing! Your first order was confirmed as delivered by USPS, but like many small businesses, we are seeing an increase in "porch / mailbox thefts" of delivered packages. Once you alerted us, we re-shipped your Stretch Banana Comb, but forgot to let you know we had taken that step. No wonder you thought we were ignoring you. I apologize.

The second package was delivered to your house on Friday March 26.

USPS Confirmation Number: 420080609300120207600204552013
Delivered on Friday, March 26, 2021
First Class Package :Total Weight 3.1 oz

However, I fully refunded your purchase price because we should have communicated better with you. Hope you will give us another chance to help make your hair look amazing.

Berndadette at HairZing Customer Care

HairZing からの回答

2021年3月29日

Siarra-
Glad to hear and thank you for letting us know. Enjoy looking freaking fabulous. :)
Team Zing

HairZing からの回答

2021年3月29日

Cynthia-
Happy to hear this. Just wondering....if we make a million MORE styles would you like to buy all of those? ( LOL )

Our Product Development Team would love to hear any and all ideas for colors, styles, materials (beads? rhinestones? natural mineral chips?) you'd like to see. We live for this kind of feedback !
Is it okay if we contact you off line?
Bernadette and your friends at HairZing

HairZing からの回答

2021年3月16日

Tami-
Glad you love your HairZing ! As a person with baby thin fine hair myself , I genuinely think my hair looks better when it is up. You will get a l-o-n-g life of wear and we hope you come back and share ideas you like to see us add for improvement. We design AND manufacture HairZing, so are in constant product development and research mode around here.
Francesca and Team Zing

HairZing からの回答

2021年3月16日

Tamara-
Thanks for taking the time to rave. It's great reading happy comments like yours. Feels better than a shot of redbull mixed with expresso. In other words....super great.
Your friends at HairZing

HairZing からの回答

2021年3月16日

Hillary-
Welcome! We look forward to serving up great accessories to you for the rest of your life. :) (no pressure there....)
We do our very best to stay in stock at all times, but when we are out of any HairZing style , our crew loves surprising customers with free items. Thank you for noticing--I will pass your accolade along.
Your new friends at HairZing

HairZing からの回答

2021年3月16日 に更新

Sandra-
Good to read your review. We ALSO want you to try our Stretch Banana Clip, in fact, we think every woman on the planet should wear one. :)
Bernadette at HairZing

HairZing からの回答

2021年3月16日

Athena-
Dear Goddess of Wisdom & War--thanks for letting us know you enjoy your HairZing. Would love to have a picture of you rocking your 'Zing. We promise to immortalize you on our Customer Board. :)
Your friends at HairZing

HairZing からの回答

2021年3月2日

Bonnie-
AAARRGGHH. Ok have no idea what happened there--we definitely do NOT re-sell used or returned products.
I absolutely trust what you are saying, and thank you for letting us know. As I type this I genuinely have no idea how that happened.
ON IT.
Will send another fresh, clean, "unworn by anyone else" HairZing out to you immediately.
Dear Lord. Cannot apologize enough.
Francesca at HairZing

HairZing からの回答

2021年3月2日

Cretta-
Thank you for letting us know on both counts. It's always uplifting to hear customers say they like HairZing, but also that we are delivering on service as well.
In our daily lives WE are customers ourselves and know that ANY company can sell product, but it's the ones who truly love their customers that make a difference.
Thanks! Bernadette on Team Zing

HairZing からの回答

2021年2月26日

Sidney-
Thanks for the compliment. We look forward to serving you for decades to come. :)
Bernadette at HairZing

HairZing からの回答

2021年2月26日

Melanie-
Really glad to read your review. Thank you for trusting us with your hair. Our dedication to you doesn't stop with your purchase---so please let me know if you have questions, need anything, or have ideas you would like to see in future versions.
Your friends at Team Zing