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Happicabs - Essex Taxi Service レビュー 1,932

TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had my regular driver today wonderful man great chats on my journey car lovely and clean couldn’t ask for any better

5つ星のうち5の評価

Just had another great lift with Happicabs in Chelmsford. Glen is always entertaining and has got to know the family really well. He’s reliable, friendly, and makes the journey enjoyable every time. H... もっと見る

企業が回答しました

5つ星のうち5の評価

Driver was great fun had a fab drop off like a mini disco great experience fab start to our holiday

5つ星のうち5の評価

Unbelievable..in times of need …. We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral p... もっと見る

企業が回答しました

企業情報

  1. タクシー会社
  2. マイクロバス タクシー サービス
  3. タクシー乗降場
  4. 運輸サービス

当該企業による記述

Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!

Get a Taxi within minutes!

Download the FREE App!

Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex! Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses. Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes. We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles. Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.

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4.3

優良

TrustScore 5段階評価の4.5

1932件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 86%に回答しています

通常1週間以内に回答

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5つ星のうち5の評価

Great all the time

Great all the time, I’ve always booked in advance and they turn up on time or earlier, I will continue to choose this cab service!! 😁

2025年10月18日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Hi Shanice, thank you so much for your kind words it is much appreciated by our entire team. I sincerely hope we meet your expectations in the future.

5つ星のうち5の評価

Lovely friendly driver

Lovely friendly driver. I was on crutches and he was so patient and helpful as I struggled to get in and out of the car.

2025年10月14日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Hi Angela, Thank you so much for your kind review. I am glad our driver met your expectations and sincerely hope we continue to do so.

5つ星のうち5の評価

Arrived on time

Arrived on time. Careful driver. Good company you and conversation

2025年10月13日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Good Evening John, thank you so much for your very kind review. I sincerely hope we continue to meet your expectations in the future.

5つ星のうち5の評価

The car was ready for me at the airport…

The car was ready for me at the airport when my plane landed. Very nice driver.

2025年10月9日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Good evening Roger, thank you so much for your kind words. We try hard to make all pickups especially airports as easily as possible. I am thrilled we met your expectations and hope we continue to do so in the futute.

5つ星のうち5の評価

Fantastic service

This is my first time being picked up by Imran. Great ride, fantastic personality and attitude. Very polite, helpful and considerate. Would be more than happy to have him as my driver.

2025年10月12日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Good evening Dean, thank you so much for your kind words. I will pass this on to Imran who will be as equally thrilled. I sincerely hope we continue to meet your expectations in the future.

5つ星のうち5の評価

I like this company

The app is easy to use, never had a problem with the company. Drivers are polite and friendly. Cars are new and clean. I dont use taxis that much but the price seemed to be good. Will deffinatly use again

2025年10月11日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Thank you so much for your very kind review. Your kind words are appreciated by myself and our entire team. I sincerely hope we continue to meet your expectations in the future.

5つ星のうち1の評価

The rate that I gave was purely to the…

The rate that I gave was purely to the driver that drove me today to Broomfield hospital he was such a horrible and rude person.
He even said if I was not happy with the route I could get out from the car imagine the audacity of driver to the passenger for knowing the route to the hospital I could under if he was polite enough to say that route is more quicker instead of saying that my daily job .I understand everyone does have a bad day but you don’t purposely make someone else’s day bad .
Please HAPPICAB AUTHORITIES YOU NEED TO DO BACKGROUND CHECK OF THE DESIGNATE DRIVERS BEFORE YOU ASSIGN THEM TO THE CUSTOMERS.
As some drivers wouldn’t like to take some customers and then show their frustration and verbal aggression mistreat them like I face it today for just saying “You need to take that route” Imagine for the diver saying to the customer , it’s not the customer that the route but it’s the driver if not happy they could leave you in the middle of the road.
Very unhappy with the service and THE DRIVER sorry it felt like a racist attack never had I ever had complaint before, have been using happicab for so many years .
First time I had a driver that was rude to customer

2025年10月11日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Good Afternoon Nanu, I am so sorry you had an issue with your driver today. I can assure that we take situations like this very seriously. With this in mind I have requested some further information from you. If you could please respond I would be most appreciative. With your information we will be able to locate which driver it was and make sure we improve our service. Without feedback like yours good or bad we cannot improve our services. As soon as I receive your further information I will look into this and act accordingly. Kind Regards.

5つ星のうち5の評価

Fast and speedy

Fast and speedy

2025年10月9日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Hi Russell, Thank you so much for your kind review. I sincerely hope we continue to meet your expectations in the future.

5つ星のうち1の評価

Poor booking system and customer experience

Booked online the night before, selected to pay online, all went through and received a booking reference. Waited 10 mins for the taxi this morning, then called to see where it was, was told my card was declined last night and the booking didn’t go through…despite it completing online any receiving a booking reference….no mention of a card declinature. You’d think you would get notified if something was wrong or still turn up and be offered to pay in cash or card in the cab. I’ve now missed all my onward travel, really disappointed.

2025年10月6日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Good morning Dan, So sorry to hear you had an issue. I have sent you a request for further information. Please can you reply so I can investigate this in greater detail. Kind Regards.

5つ星のうち5の評価

Great service and drop-off

Great service and drop-off. Online booking system was too difficult to use so I had to phone to book.

2025年10月5日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Hi James, I am glad you received a great service. I have sent you a request for further information. If you can respond I will send you so information on how to use our online booking system. Kind regards.

5つ星のうち5の評価

Very prompt, great service

Avoided lengthy roadworks and still managed to get me there early. Easy booking, good communication throughout and courteous driver. Would use again.

2025年10月4日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Good afternoon, Thank you so much for your kind review. This is much appreciated by our entire team. I sincerely hope we continue to meet your expectations during your next journey with us.

5つ星のうち5の評価

Very good service

Very good service

2025年10月3日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Hi Jayjay, thank you so much for your very kind review. It is much appreciated by our entire team and I sincerely hope we continue to meet your expectations in the future.

5つ星のうち1の評価

Stop saying you’ve sent people a…

Stop saying you’ve sent people a request for further information when you never do. You fail to actually look into complaints and you fail to rectify them. The lies that come from this company is a joke.

2025年9月30日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Excuse me, Georgina, the day you posted your original review I responded to you with a request for information which would have been emailed to you. You have not replied to this. I can not look into your complaint if you do not respond to the request for further information. I will sent you another request and if would reply I will happily into resolving this for you.

5つ星のうち5の評価

Very nice driver very careful driver…

Very nice driver very careful driver and helpful with heavy luggage and golf clubs

2025年10月1日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Thank you so much for your kind words. I am glad the driver was helpful. I hope we continue to meet your expectations on your next journey.

5つ星のうち5の評価

Giving my review based on my driver…

Giving my review based on my driver this morning. He was so friendly and honestly made my morning so big thank you to him

2025年10月1日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Thank you so much for your kind words. I am thrilled our driver this morning made your journey. I hope this continues for your next journey.

5つ星のうち1の評価

I even donot want to give them one…

I even donot want to give them one star. Totally irresposible, double than the price of uber. Kept me waiting for 30 minutes and in the end i had to book uber.

2025年9月29日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Good Afternoon Fariha, sorry to hear you have had issues with your bookings with us. I have sent you a request for further information. I would appreciate if you could respond so I can look into this throughly. Kind regards

5つ星のうち5の評価

Punctuated and Turned up 10 mins early

Punctual and Turned up 10 mins early.
Very polite.

2025年9月27日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

HI Nicola, thank you very much for your very kind words. This is appreciated by our entire team. I hope we continue to meet your expectations in the future.

5つ星のうち3の評価

Stansted / Maldon airport transfer.

The outbound airport transfer was in time but the vehicle was too small - driver was very helpful but we did have to cram ourselves in with luggage on our laps & my wife’s walker wedged behind the drivers seat.

The return transfer was initially booked for the wrong date - quickly sorted & no extra charge. On the correct day the driver was bang on time in a bigger vehicle & was also super helpful.

It took a lot of emails back & forth to get the prices & book the taxi’s - but email responses were always quick.

2025年9月26日
自発的なレビュー
Happicabs - Essex Taxi Service ロゴ

Happicabs - Essex Taxi Service からの回答

Thank you for your kind review, I am sorry that you had some issues especially with the outgoing taxi. I have passed this onto the training department to make sure we improve on this in the future. Kind regards

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