Sharon was great at dealing with our booking. Remembered us from last year which was lovely. Everything booked and printed for us. Absolutely no quibbles at all and won't hesitate to go into Amesbur... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Friendly, polite, efficient and knowledgeable staff. Have used Hays Travel on numerous occasions and will continue to do so. It is great having a local branch manager in Amesbury to meet the travel ne... もっと見る
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Hays Amesbury always give excellent service and advice. They spend time with clients to ensure any booking is exactly what the client wants. Recently booked a last-minute cruise to the Fjords, and... もっと見る
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Sharon & the team have been very helpful in hotel selection & advice about flights, insurance, travel money etc. Given our experience so far we are already looking to book more trips with Hays next... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Flower Court Flower Lane, SP4 7JE, Amesbury, 英国
- 01980 624422
4.9
優良
655件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The staff are really friendly……but it’s…
The staff are really friendly……but it’s a long drawn out process when it comes to money exchange……will recommend the post office
2025年6月26日
Hays Travel - Amesbury からの回答
Thank you for taking the time to leave a review and glad you found us to be friendly! We're sorry to learn you felt it was a long process when it came to sorting your currency exchange out through us. Our Foreign Exchange Consultant is still very new to our team and is still currently in training, following a career change. Their mentor from Head Office was also in at the time you saw us, overseeing and offering guidance and advice throughout any customer interactions and transactions. This can definitely slow the process down compared to what customers would usually experience. However, this should be a temporary/short-term situation we find ourselves in, as our new starter is participating in very regular training and is definitely proving to be learning and adapting quickly! We do check our exchange rates regularly against our local competitor, to ensure we're offering our customers a great deal! We hope you will consider us again in future for your currency. :) - Jess
Ellie was very helpful
Ellie was very helpful, knowledgeable and friendly making the whole experience easy and stress free
2025年7月1日
Hays Travel - Amesbury からの回答
No worries at all - It was a pleasure to book your holiday :)
You know where I am if you need anything :)
Ellie
Hays Travel - Amesbury からの回答
Thank you so much for this lovely review on the service received by Sharon! She's on annual leave at the moment, but we'll be sure to share this with her, on her return! :) - Jess
Holiday Experience - Personal Care & Attention
The personal care and attention that Jess gives when she is organizing our holidays is 2nd to none and she always remembers what we like. Even when things didn't pan out how they expect them too, she still managed to help put the holiday back on track.
2025年6月25日
Hays Travel - Amesbury からの回答
Thank you for the kind feedback! Pleasure in getting you booked again and we hope you have a wonderful time away - Team Amesbury
Sharon found us a great cruise
Sharon found us a great cruise
She was very helpful & patient with all our questions.
Very knowledgeable & gave us good advice.
She found us exactly what we were looking for.
Five Star +
2025年6月24日
Hays Travel - Amesbury からの回答
Thank you so much for the kind review, it was a pleasure in getting you booked and I'm so pleased we were able to find something that seem perfect and has new places to explore! We hope you have wonderful time..thanks again Sharon :)
Jessica did a fantastic job of booking…
Jessica did a fantastic job of booking my rental car and hotel! Considering my request was very last minute, she was able to accommodate my request professionally and quite quickly. There was no way I could have done it without her. She made the experience easy, and got me exactly what I needed for my visit to England from the US. Use Hays Travel... no regrets!!!
2025年6月12日
Hays Travel - Amesbury からの回答
Thank you so much for your amazing review! :D - Jess
Very good help and advice
Jess and Sharon where both very knowledgeable about where I wanted to go and was able to advise me, to help me make the booking. Jess was also very patient while I mulled thinks over to help pinpoint my exact location i wanted to go to.
2025年5月31日
Hays Travel - Amesbury からの回答
Thank you so much for your lovely review! It was an absolute pleasure - as always! :) - Jess
Hays Travel - Amesbury からの回答
Thank you very much for this great review! - Jess
Best holiday booking experience
The process for booking our cruise was so simple and effortless. Sharon guided us through all the options and ensured we had all the relevant information to make a decision appropriate for our trip. She was very knowledgeable on cruise management and we had no hesitation in booking our cruise on our first visit to Hays Travel.
2025年5月24日
Hays Travel - Amesbury からの回答
Thank you very much for this amazing review on the service you received from Sharon! We really appreciate the feedback + this has been passed on to Sharon! :D - Jess
My experience was amazingly…
My experience was amazingly good.Jessica handled my booking and me and my partner are very happy with the way she treated us,and made sure we have follow up emails.
2025年5月30日
Hays Travel - Amesbury からの回答
Thank you so much for this lovely review. It was an absolute pleasure helping you book your holiday! :) - Jess
Hayes staff amesbury
Have used hayes for a few years now & i have always receive great service.& fabulous advice.
The girls are always so so friendly & helpful with hints & tips to help you get the best deals on your trip.
2025年5月26日
Hays Travel - Amesbury からの回答
Thankyou so much for the review - I hope you have a lovely time away and we are here if you have any questions Ellie :)
Described it better then what is it was…
Described it better then what is it was !
Defo not recommended here and defo not 4 star
2025年5月16日
Hays Travel - Amesbury からの回答
Thank you for taking the time to leave a review on your last minute holiday. We only ever use hotel descriptions on tour operator's websites. We're sorry to hear you didn't feel the accommodation met its 4* rating. If you wanted to discuss this further, please do not hesitate to contact us.
Sharon is very attentive helpful…
Sharon is very attentive helpful nothing is ever any trouble for her such an asset to your team
2025年5月8日
Hays Travel - Amesbury からの回答
Thank you so much for your kind feedback, always a pleasure getting you booked on your adventures!! hope we can get you on many more!!! ;) thank you again .. Sharon
Hays Travel - Amesbury からの回答
Thank you for taking time to leave feedback, we hope you have a wonderful holiday and we can welcome you back to book further trips. Thanks again for booking - Team Amesbury :)
Very friendly and helpful
Very friendly and helpful, nothing was too much bother. Found exactly what we asked for, booked with them that day as well. Ellie & Jess were super, great service .
2025年5月11日
Hays Travel - Amesbury からの回答
Thank you so much for this lovely review on the service received! We're glad we were able to get your holiday sorted for you! :) - Jess
Exemplary customer service - Amesbury Wiltshire
Listening to our request. Exploring options and opportunities to provide us with the best possible holiday experience that fitted our limited budget. Attention to detail to negate any nasty surprises or extra expense.
2025年5月3日
Hays Travel - Amesbury からの回答
Thank you for the very kind feedback! always pleasure, whether its to book a holiday or to add on extras we do appreciate your loyalty! Thanks again ... Team Amesbury :)
Amazing. Would highly recommend
Jess was amazing once again. Quick and efficient service, ensuring all needs were met and gave appropriate advice.
Would highly recommend as all the staff are friendly, approachable and knowledgeable
2025年4月27日
Hays Travel - Amesbury からの回答
Thank you so much for this lovely review! So glad we were able to help with another amazing holiday! :) - Jess
Hays Travel - Amesbury からの回答
Thank you for taking time to leave feedback and are pleased you had a great experience in booking your trip with us, hopefully we can get
you book on more in the future. Team Amesbury :)
The trip went like clock work no…
The trip went like clock work no delays, good hotel, and good food.
2025年4月17日
Hays Travel - Amesbury からの回答
Thank you for this feedback. Really glad to hear you had a lovely time! Look forward to helping you again in the future :) - Jess
We are really pleased with the help we…
We are really pleased with the help we received yesterday to get our holiday
2025年4月24日
Hays Travel - Amesbury からの回答
Thank you so much for this feedback! It was a pleasure helping you find your holiday! :) - Jess
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