First class service from Angela. Took time to explore everything that we were looking for in a holiday that suited our expectations. Holiday booked at short notice but every detail covered in a friend... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Angela was an extremely helpful, knowledgeable, and friendly agent who helped us book a Christmas Cruise when our criteria was exacting. She was patient and yet efficient and made the process easy a... もっと見る
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We have booked our last 2 holidays with Hays. The service we have received from Rory both times has been amazing. He found us exactly what we were looking for and made the whole booking process seamle... もっと見る
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Booking the cruise was easy. Rory listened to what we wanted, gave advice on cabin types. No pressure from him at all and we went ahead with the booking. He gave further advice re holiday insurance sp... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
203 High St, DD11 1DY, Arbroath, 英国
- 01241654027
5.0
優良
1197件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Friendly staff who were helpful and not pushy. Give us a good range of options. Angela was easy to deal with and demonstrated great customer service.
2026年6月6日
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
Yet again great service from the girls…
Yet again great service from the girls in hays Arbroath
2026年6月6日
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
My agent was Tracy
My agent was Tracy, she was an absolute breath of fresh air!
She honestly looked at so many hotels with me going through all the options and I settled on a recommendation that she made it was absolutely perfect for what I was looking for.
She took her time with me and made me feel valued even though the queue behind me was lengthy.
We normally arrange our holidays online but after this experience I would 100% use Hays in the future!
2026年6月2日
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
Hays Travel - Arbroath からの回答
Valerie ,
We appreciate your feedback.
Kind Regards
Hays Travel
Stuart was great so informative nothing…
Stuart was great so informative nothing any bother answered all our questions fab service
2026年5月31日
Hays Travel - Arbroath からの回答
norma hamilton,
We appreciate you sharing your experience. We are so glad our team was informative and helpful!
Kind Regards
Hays Travel
Excellent service from staff helped…
Excellent service from staff helped with choosing a destination with lots of patience and a smile
2026年5月30日
Hays Travel - Arbroath からの回答
Arlene,
Thank you for your wonderful review! We are so pleased we could help you choose your perfect destination.
Kind Regards
Hays Travel
Hays Travel - Arbroath からの回答
Elizabeth ,
We appreciate your kind words.
Kind Regards
Hays Travel Arbroath
Excellent as usual
Excellent as always,love the fact they know their customers and asked how our cruise went,so easy and straightforward.staff so nice and very helpful.
2026年5月24日
Hays Travel - Arbroath からの回答
Pauline Murphy,
Thank you for your wonderful 5-star review! We are so pleased to hear you enjoyed your experience and our team was helpful.
Kind Regards
Hays Travel Arbroath
Hays Travel - Arbroath からの回答
Pauline Chisholm,
We are so happy you had a great experience! We appreciate your kind words.
Kind Regards
Hays Travel
Hays travel always gives best advice
Hays travel always gives the best advice on booking holidays and they did not disappoint when we booked our next holiday
2026年5月19日
Hays Travel - Arbroath からの回答
Violet Davidson,
We're so pleased to hear we could assist with your holiday plans. Thank you for your kind feedback.
Kind Regards
Hays Travel Arbroath
Excellent Service
Assistant could not have done more to make the booking easier or pleasanter.
2026年5月16日
Hays Travel - Arbroath からの回答
JOHN,
We are so pleased to hear this. Thank you for your kind words; we appreciate your feedback.
Kind Regards
Hays Travel Hastings
Tracey was very helpful and helpe us…
Tracey was very helpful and helpe us choose a holiday
2026年5月14日
Hays Travel - Arbroath からの回答
Eleanor,
We are delighted we could assist with your holiday choice.
Kind Regards
Hays Travel Arbroath
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
Tracey in Arbroath was fantastic
Tracey was fantastic with helping us find our first family holiday. Kids are 10 & 12 and not been abroad before so needed something that would entertain them and somewhere that had enough space for us all in one room.
We went in with no real idea of where wanted to go or what was going to suit us best. Tracey’s knowledge of the areas and the hotels that she has visited herself of regularly books for customers was great and eased us making our final decision
2026年5月10日
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
Hays Travel - Arbroath からの回答
Thanks for your kind feedback :)
We called in to book cruises for…
We called in to book cruises for 2027.Our usual contact at Hays Arbroath,Angela made the booking process very easy and efficient.
2026年5月15日
Hays Travel - Arbroath からの回答
Mr John Harvey,
We are so pleased to hear we made your booking process easy and efficient. Thank you for your kind words.
Kind Regards
Hays Travel Hastings
The person serving us was very helpful…
The person serving us was very helpful and knowledgeable
2026年5月6日
Hays Travel - Arbroath からの回答
Carolyn Jardine,
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that you found our service helpful.
Kind Regards
Hays Travel Hastings
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