Excellent customer service going above and beyond to make our trip special. Mia tailored our holiday to ensure every detail was perfect and got us the best deal available. We were given tips and advic... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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very well informed, knew what they were doing(Izzy) helped us all the way through the process of booking our holiday, car parking, travel money, and plenty of assurance
Isobel was very helpful. Looking at different hotels and options with various dates. Fully explained what was included in the booking and was happy to answer any questions we had prior to confirming... もっと見る
企業が回答しました
I always book with Hays ashton in makerfield branch and they are all great, this time Holly (blonde) very satisfied we'll be in touch soon thanks
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 4 The Gerard Centre, Gerrard Street, WN4 9AN, Ashton-in-Makerfield, 英国
- 01942419271
4.9
優良
754件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Hays Travel - Ashton-in-Makerfield からの回答
Thank you for your wonderful review! We are so pleased to hear that our colleague was very helpful!
Izzy is brilliant
Izzy who sorted our holiday out was brilliant she got the best deals she could for us and dealt with me being a pain due to people dropping out in the group then finding new deals, will recommend to other people to book with hays travel
2026年8月8日
Hays Travel - Ashton-in-Makerfield からの回答
Thank you for your wonderful review! We are so pleased to hear that our colleague was able to provide such brilliant service, especially with the changes to your group. We appreciate you recommending us to others!
Excellent customer service
Highly recommend for tailoring holidays to suit your individual needs. Kerry was very efficient, knowledgeable, explaining everything and understood exactly what I wanted from the holiday. She kept me informed by email sending all documents through with a breakdown of everything, and managed to get me the best deal for a solo traveller.
Even when I wanted to tweak a few things here and there regarding the cruise itenary- this was not a problem.
It was so nice just letting someone else take care of all the booking process rather than me searching the internet for the best deals and trying to combine flights to coincide with the cruise.
Lovely friendly staff in the branch too.
Will definitely book again.
2026年8月12日
Hays Travel - Ashton-in-Makerfield からの回答
Thank you so much for your wonderful review! We are absolutely thrilled to hear that we could tailor your holiday perfectly to your individual needs. It's fantastic to know that our team provided efficient, knowledgeable service and made the booking process stress-free for you. We're delighted you got the best deal and that even tweaks to your itinerary were handled seamlessly. We look forward to helping you book again!
Izzy was really helpful she booked me…
Izzy was really helpful she booked me and my family 2 holidays in a couple of days
2026年8月12日
Hays Travel - Ashton-in-Makerfield からの回答
Thank you for your wonderful feedback! We are so pleased to hear that Izzy was able to help you and your family book two fantastic holidays so quickly. We appreciate you choosing us!
The lady (hollie) was so helpful and a…
The lady (hollie) was so helpful and a lovely lady. We wanted to book with her without hesitation. She was amazing
2026年8月3日
Hays Travel - Ashton-in-Makerfield からの回答
Thank you for your wonderful 5-star review! We are so pleased to hear that Hollie was so helpful and amazing, making your booking experience a pleasure.
Hays travel holidays make me smile
We were put at ease and looked after by your knowledgeable and experienced staff taking any stress out of finding the right holiday for us thank you
2026年8月11日
Hays Travel - Ashton-in-Makerfield からの回答
Thank you so much for your wonderful feedback! We are delighted to hear that our knowledgeable and experienced staff made finding your perfect holiday a stress-free experience.
Hays Travel - Ashton-in-Makerfield からの回答
Thanks for booking once again. Hope you have a lovely holiday.
Brilliant service as usual
As usual the service given by Hays Travel staff was second to none.
Vicky who dealt with my booking was very professional, friendly and patient.
So it's another 5 stars ✨ ✨ ✨ ✨ ✨
2026年8月9日
Hays Travel - Ashton-in-Makerfield からの回答
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with our team. We always strive to provide professional, friendly, and patient service, and it's fantastic to know that we met your expectations. We appreciate you taking the time to share your kind words.
Kerry was very good sorting out a hotel…
Kerry was very good sorting out a hotel with adapted rooms and was also very helpful
2026年8月2日
Hays Travel - Ashton-in-Makerfield からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful in finding suitable accommodation for you.
Staff very helpfull
Staff very helpfull, patient and good service.Always go back too book holiday.
2026年7月30日
Hays Travel - Ashton-in-Makerfield からの回答
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently have a positive experience with our team. We appreciate your continued loyalty.
Kind Regards
Hays Travel
Hays Travel - Ashton-in-Makerfield からの回答
Thank you for taking the time to leave us such a lovely review. We are so pleased to hear you enjoyed the atmosphere and our staff.
Kind Regards
Hays Travel
Hays Travel - Ashton-in-Makerfield からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you found our service to be efficient, quick, and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel
Listened carefully to we wanted x
2026年7月30日
Hays Travel - Ashton-in-Makerfield からの回答
Thank you for your wonderful review! We are so glad to hear that we were attentive to your needs and provided a positive experience.
Kind Regards
Hays Travel
Great service
Holly was very informative and looked up many options for our 2027 holiday
She was friendly and happy to help.
2026年7月28日
Hays Travel - Ashton-in-Makerfield からの回答
Thank you for your wonderful feedback! We're so pleased to hear that our colleague was helpful and happy to assist you with your holiday plans.
Kind Regards
Hays Travel
Good service !
2026年7月29日
Hays Travel - Ashton-in-Makerfield からの回答
Thank you for your wonderful feedback! We're so pleased to hear that our colleague was helpful and happy to assist you with your holiday plans.
Hays Travel - Ashton-in-Makerfield からの回答
Thank you for taking the time to leave such a positive review! We are so pleased to hear that we were able to meet all your needs.
Kind Regards
Hays Travel
Hollie listened to what we wanted and…
Hollie listened to what we wanted and did everything we asked.She was very pleasant and very knowledgeable.
2026年8月2日
Hays Travel - Ashton-in-Makerfield からの回答
Thank you for your lovely feedback, it was a pleasure.
Thanks, Hollie
Helpful staff who do everything for us
2026年7月25日
Hays Travel - Ashton-in-Makerfield からの回答
Thank you for your wonderful 5-star review! We are so pleased to hear that our staff were helpful and provided excellent service. Your feedback is greatly appreciated.
5 ⭐️ for Victoria
Victoria listened to what we wanted and spent time looking for it .
She found a solution when the original plan did’nt work .
2026年7月31日
Hays Travel - Ashton-in-Makerfield からの回答
We are so pleased to hear that our team was able to find a great solution for you, even when the initial plan didn't work out. Thank you for your kind words!
Kind Regards
Hays Travel
Kerry is always a brilliant advisor
Kerry is always a brilliant advisor , she's so good at her job
2026年7月29日
Hays Travel - Ashton-in-Makerfield からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our advisor was brilliant and excellent at their job.
Kind Regards
Hays Travel
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