Paige spent so much time finding the ideal place and flights. Service was exceptional from start to finish. Paige was unfortunately off on day booked holiday bit the girl who booked it ensured she cov... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My booking was great. Theo explained our holiday to Cyprus very clearly and concise but in understanding detail. The flight times that he obtained for the flights both ways are excellent. Please th... もっと見る
企業が回答しました
Most often my partner and I use the Aylesbury branch of Hays. A long standing staff member there is usually our favourite, go to. Theo has in the past helped us in our search and is usually succe... もっと見る
企業が回答しました
Very helpful staff, especially Aleisha who dealt with our booking at the Aylesbury branch, who was more than happy to take all the time in the world to help select our destination and accommodation.... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
20 Hale Leys, HP20 1ST, Aylesbury, 英国
- 01296873564
4.9
優良
423件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good Experience
I spoke to Aliesha, about my trip, she put together a fantastic itinerary hitting all the key things we wanted to do and all within budget. Comms were in person and over email, very clear, very quick response. Very good experience
2026年6月21日
Hays Travel - Aylesbury からの回答
Thank you so much for taking the time to leave this review. It was a pleasure to help get this fantastic holiday booked for you, and I can't wait to hear all about it once you are back! -Aliesha
Budget holidays…
Most often my partner and I use the Aylesbury branch of Hays.
A long standing staff member there is usually our favourite, go to.
Theo has in the past helped us in our search and is usually successful in finding something suitable.
As pensioners price is always uppermost in our quest looking for package holidays.
Theo has always shown us patience, courtesy and is respectful, we can ask no more.
2026年6月14日
Hays Travel - Aylesbury からの回答
Thank you so much for taking the time to leave this review. It's amazing to hear such positive and kind words from our customers, and I'm so glad I was able to give you a fantastic experience booking with us! -Theo
Very efficient and helpful staff
Very efficient and helpful staff. I was served by Jess and later by a trainee called Maddie, who was also most efficient and friendly.
2026年6月13日
Hays Travel - Aylesbury からの回答
Thank you for your wonderful review! We are so pleased to hear Jess & Maddie provided such efficient and friendly service. -Team Aylesbury
Staff members excellent.
The staff members were very polite with us and so helpful which gave us confidence when it was time to choose our holiday. There was no pressure to make a decision on a holiday which is important to us. This relaxed approach worked well for us.
Holiday booked. Flight booked and boarding passes completed in a day.
Well done 👍
2026年6月12日
Hays Travel - Aylesbury からの回答
Thank you so much for your lovely review! We’re really delighted to hear that our team’s relaxed and helpful approach made you feel confident and comfortable when choosing your holiday!
Wishing you a fantastic holiday, and we’ll be here if you need anything else 😊✈️ -Aliesha & Maddie
From star to finish the booking was…
From star to finish the booking was delt with very professionally . Thank you so much.
2026年6月7日
Hays Travel - Aylesbury からの回答
Thank you for your kind words. We are so glad we could assist you professionally and hope you have a lovely trip! - Tegan and Team Aylesbury :)
Hays Travel - Aylesbury からの回答
Thank you for your lovely review, we hope you have a lovely holiday. - Team Aylesbury :)
The best as usual from hays aylesbury…
The best as usual from hays aylesbury that's why use them all the time
2026年6月2日
Hays Travel - Aylesbury からの回答
Thank you Michelle, we always love helping you will all your holidays and enquiries! -Aliesha
Hays Travel - Aylesbury からの回答
I'm glad you found my service helpful, it was a pleasure to help get your coach trip booked for you! -Aliesha
Agent (Theo) who served us was…
Agent (Theo) who served us was brilliant and very patient with our constant moving the goal posts on the criteria for the holiday.
2026年5月17日
Hays Travel - Aylesbury からの回答
Hi Andrew,
Thank you for your kind words. I'm happy we were able to get the holiday booked that you could look forward to.
Many thanks,
Theo
Extra helpful Guy
Our customer service Guy was extremely helpful. Spent time going through all our flight options. Offered to help us download the airline app and dom our boarding passes.
2026年5月23日
Hays Travel - Aylesbury からの回答
Thank you for your lovely review! We're delighted to hear our team provided such helpful and efficient service. We hope you have a lovely holiday. -Team Aylesbury :)
Best travel agents around
We always go to Hays Aylesbury for the fantastic service and this year was no different. We were in there quite awhile but Maddie and a colleague sorted a wonderful family holiday for us with patience and a smile. Thankyou Maddie and Co!
2026年5月17日
Hays Travel - Aylesbury からの回答
Thank you, for your kind review- I'm glad we found the perfect holiday for you to enjoy! - Maddie
Hays Travel - Aylesbury からの回答
thank you for your comment Carol! We hope you enjoy your flights and we look forward to booking you again :) Jess and Team Aylesbury
Friendly helpful staff
Friendly helpful staff
Found us multiple options for the holiday we were looking for .Filled in all the necessary paperwork for us which made the whole experience simple.
2026年5月5日
Hays Travel - Aylesbury からの回答
Thank you for your comments, we hope you are looking forward to your time in Corfu! Jess and Team Aylesbury :D
Hays Travel - Aylesbury からの回答
Thank you for your comment, I hope you are looking forward to your cruise! Aliesha and Team Aylesbury
Hays ticks the boxes
Always love going into Hays.
Theo was my contact yesterday: excellent young man. Efficient friendly knowledgeable and fast.
I like the idea that Hays deals with my booking, and all matters pertaining to, without any fees.
2026年5月3日
Hays Travel - Aylesbury からの回答
Hello Andrew,
Thank you so much for your kind words. It was lovely seeing you the other day and getting to book another fabulous cruise. Always remember we're always here to help with your holiday matters. 😀
Kind regards,
Theo
Hays Travel - Aylesbury からの回答
Hi Stephen,
Thank you for your kind review. It was nice speaking to you on the phone yesterday.
Many thanks,
Theo
Jess and her team went above and beyond…
Jess and her team went above and beyond yo book a cruise to fit all our requirements and then amended 1 thing without hesitation.. so 5* for Hayes Aylesbury ..thank you
2026年4月28日
Hays Travel - Aylesbury からの回答
Thank you for your comments Katrina! It was a pleasure to book your cruise for you :) Jess and Team Aylesbury
Very approachable man to talk to who…
Very approachable man to talk to who was very helpful.
2026年4月18日
Hays Travel - Aylesbury からの回答
Hi Janis,
Thank you so much for your review. It was lovely speaking with you both in store and I'm so happy we got that holiday booked for you.
Many thanks,
Theo
Really friendly and helpful
2026年4月22日
Hays Travel - Aylesbury からの回答
We appreciate you taking the time to share your experience with us, and we are so happy to hear that our team was helpful and friendly. -Team Aylesbury
Just had the best experience
Just had the best experience in the Aylesbury Hays Branch. First time I’ve been in, the staff couldn’t have been more helpful or friendly, Madeleine was brilliant.
2026年4月24日
自発的なレビュー
Hays Travel - Aylesbury からの回答
We're happy to hear that you had such a positive first experience in our Aylesbury branch. We appreciate your kind words regarding the helpfulness and friendliness of our team, especially Maddie! See you again soon :) -Team Aylesbury
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。