After choosing where we wanted to go (after seeing a video in our local branch while paying for another holiday!) the next few days were spent seeing what trip would suit us best. The help and advice... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Friendly, welcoming, knowledgeable staff who once again made the whole booking process a breeze !! Steph was brilliant, very professional and made me feel at ease - even made me a cuppa after securi... もっと見る
企業が回答しました
Sam was extremely helpful, even putting the Ryan Air App onto my phone and downloading the relevant info for me. Having traveled to Nerja with Hayes in March this year, I found that everything went... もっと見る
企業が回答しました
Great service from Lauren and Jo in helping us find an altetnative to our canceled Riviera cruise Really pleased with outcome
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
6 Norwich Road, NR11 6BN, Aylsham, 英国
- 01263 733133
4.9
優良
1010件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Outstanding service
It is always a pleasure to visit the Hays Tavel shop in Aylsham, Norfolk. All of the staff are always most welcoming, and extremely helpful with their excellent recommendations for which destination is best and when to go. This Hays Travel shop is also priveledged with the wonderful presence of their manager, Ms Joanna Dobbie.
2026年2月3日
Hays Travel - Aylsham からの回答
Thank you so much for your lovely review. It’s always a pleasure to welcome you into our branch, and I’m so pleased to hear you enjoy your visits. I truly love helping you plan your holiday and your kind words about the team — and about myself — mean a great deal.
Thank you again for taking the time to share your experience. We look forward to seeing you again. Jo and the team
Thank you Lauren for your help.
As I already knew the lady who helped us with our booking, I felt relaxed, we were greeted with a warm welcome and offered a drink. The holiday we booked is a cruise our first one. Lauren explained everything to us and answered our questions. Thank you for your help.
2026年2月8日
Hays Travel - Aylsham からの回答
Thank you so much for your lovely review. It was a pleasure helping you with your booking, and I’m so glad you felt relaxed and well looked after from the moment you arrived.
Booking your first cruise is very exciting, and I’m delighted I could answer your questions and help make the process easy and enjoyable. I hope you have an amazing time on your cruise and I look forward to helping you again in the future.
Kind regards,
Lauren
Jo and the team are exceptional
Jo and her team were absolutely exceptional. I'm an indecisive person and we visited a couple of times to be able to find exactly what we were looking for.
Jo was patient and couldn't do enough to get it exactly right for me. I'm very grateful.
Ella, Darren and the kids!
2026年2月9日
Hays Travel - Aylsham からの回答
Wow, what a fantastic review to receive!
Thank you so much for taking the time to share your feedback. I am absolutely delighted that you were so happy with our service, and it was a real pleasure helping you plan the perfect holiday for your family.
It’s so exciting that everything is now booked and in the diary for you to look forward to. If there’s anything you need at all, we are always here to help.
Thank you again for booking with us.
Jo and the team, Aylsham
I went to Hays in Aylsham to book some…
I went to Hays in Aylsham to book some holidays we had a warm friendly greeting and were offered a drink. We were served by Darcy she was fantastic from start to finish nothing was too much trouble. We ummed and ahhed quite a lot trying to choose a hotel in Amsterdam eventually settled on one. Then we booked a holiday for next year. We had no idea of where we wanted to go and sent her around the world in pursuit of our ideal holiday. She was very patient with us and we felt that she really had our best interest at heart. We also spoke with Ellie she was lovely too. I never spent so much money and enjoyed it as much as thank you to all of you at Hays
2026年2月8日
Hays Travel - Aylsham からの回答
Hi Stewart, thank you for leaving myself and Ele this lovely 5* review. I am so happy to hear that from start to finish you enjoyed the whole experience with booking with us. You have got two incredible holidays to look forward to and I was more than happy to help with them both! I am glad we have found you both the two perfect holidays and exactly what you were both looking for too. If you have any questions or queries please let me know. Thank you again, Darcey
Wonderful Travel Agents 5*
My husband and I went to our local Hayes in Aylsham to book a short break in Amsterdam in October. The lady who served us (Darcey ) went above and beyond to find something we would both love ❤️ the staff made us cups of tea while we browsed and nothing was too much trouble!!
Once we had found our perfect break we asked advice on a exotic holiday for 2027 weeks came away with a holiday booked in 2027 in the Maldives 🇲🇻 another lovely lady ( Ele ) came and chatted with us and the whole experience was simply 1st class!!
Thank you Hayes !! You should be very proud of your staff in Aylsham, Norfolk!! Xx
2026年2月7日
自発的なレビュー
Hays Travel - Aylsham からの回答
We're so happy to hear that you and your husband had such a wonderful experience booking your trips with us! It's great to know the team went above and beyond to help you find the perfect getaways. Thank you for sharing your kind words about Darcey and Ele, we really appreciate it. Thank you again for taking the time to share your experience — feedback like yours makes it all worthwhile. 💛✈️We can’t wait to help you with more adventures in the future! Jo and team, Hays Travel Aylsham
Excellent communication
Excellent communication , holiday detail and processes made easy and pre cruise last minute detail printed and completed by Hays staff ( Elyse )
2026年1月26日
Hays Travel - Aylsham からの回答
Hello,
Thank you for leaving me this lovely review.
I am so glad you found my service excellent from start to finish. It was lovely seeing you and hearing that you had a fab time.
Thank you again, Elyse :)
Hays Travel - Aylsham からの回答
Thank you for leaving this lovely 5 star review and i am glad you found our service excellent and knowledgeable. We look forward to booking your future holidays! Thanks, Bethany :)
Hays Travel - Aylsham からの回答
We appreciate you sharing that our service was great and helpful! We are so glad you have a lovely holiday to look forward to. Thank you for booking with us. We look forward to speaking to you again. Jo and the team :)
Hays Travel - Aylsham からの回答
Thank you so much for your wonderful 5‑star review! We’re delighted to hear that you were happy with the service we provided. It was a pleasure helping you, and we’re so pleased you now have a lovely holiday to look forward to. Thank you again for choosing to book with us. Jo and the team Aylsham
Hays Travel - Aylsham からの回答
Hi Sue, thank you for leaving Elyse this lovely 5* review. We are so happy to see you have got your next family holiday booked and in the diary to look forward to! We are glad that you found the service excellent from us all in Aylsham! Thank you again, Darcey :)
Elyse sorted our holiday out for for…
Elyse sorted our holiday out for for March very helpful
2026年1月28日
Hays Travel - Aylsham からの回答
Hello,
Thank you for leaving me this lovely 5* review.
So glad we have got a lovely holiday booked for you all! Not long now!
Thank you again, Elyse :)
Brilliant. Always so helpful to find just the…
Always so helpful to find just the right holiday for me.
2026年1月28日
Hays Travel - Aylsham からの回答
Hi Cherry, WOW - you have some amazing holidays to look forward to, thank you as always for taking this time to provide feedback on our service which is a pleasure. Lauren
Sam is a very patient
Sam is a very patient, understanding and friendly consultant. She listened to my needs and met them completely. I feel very at ease knowing she will be dealing with my holiday booking, as she is so efficient too.
2026年1月24日
Hays Travel - Aylsham からの回答
Thank you so much for your 5-star review! We’re so pleased to hear that Sam was patient, understanding, and friendly—and that she found you the perfect holiday.
Please let us know if you have any questions in the meantime. Thanks, Bethany :)
Always the best service
Always the best service, girls all really friendly and knowledgeable, wouldn’t go anywhere else.
2026年1月18日
Hays Travel - Aylsham からの回答
Thank you so much for leaving us a 5-star review! We’re thrilled to hear that you found our service friendly and knowledgeable. If you have any questions or need any further assistance on your amazing holiday, don’t hesitate to reach out—we're here to help :)
Thanks, Bethany
There’s doing a job and then there’s…
There’s doing a job and then there’s doing a job with care , thought and carefully listening to what a customer is wanting and then …. there’s taking the job to another level and taking it home or staying way way beyond closing time to tie up a few very important loose ends so I was able to secure the exact holiday, flight, seats and accommodation I was after.
It’s all too easy to buy ‘online’ today but a holiday booked in advance takes planning and doing that with a company and individual committed to delivering makes the process so much more pleasurable.
Thank you Jo for your patience, time , work ethic and commitment to go way beyond expected. I’ll not wish my time away but now have a special family holiday to look forward to later this year .
Thank You
PG
2026年1月25日
Hays Travel - Aylsham からの回答
Thank you SO much for leaving me such an absolutely amazing review!
Your kind words have genuinely made my day. It means the world to know how happy you are with the service I provided while booking your wonderful holiday.
Knowing that the extra care I put in made a difference is exactly why I love what I do. And honestly—you’ve got such a special holiday to look forward to, I’m excited for you all!
If there’s anything else at all that you need, or if I can help with anything along the way, please just let me know. I’m always here and I really look forward to speaking with you again soon. Jo :)
Hays Travel - Aylsham からの回答
Hi Lorraine, thank you for leaving me this lovely 5* review. Thank you so much for booking with us again and thank you for your patience with everything. Darcey
Excellent Team
Darcey was absolutely brilliant found us our once in a lifetime trip we couldn't be happier! A massive thank you to the team at Hays in Aylsham. 😁
2026年1月24日
Hays Travel - Aylsham からの回答
Thank you for leaving us a 5 star review. We love hearing feedback like this and i am glad you felt you had brilliant service!
We are here if you have any questions in the meantime before you depart for your amazing trip ahead of you!
Thanks, Bethany :)
As always Jo at Aylsham was so friendly…
As always Jo at Aylsham was so friendly and helpful booking our cruise for June 2026.
2026年1月17日
Hays Travel - Aylsham からの回答
Hi Linda, I have passed your lovely feedback to Jo, thank you for taking the time, you have a fabulous cruise to look forward to. Lauren
Good experience with Hays Travel, Aylsham
Always a good experience with Hays travel, Aylsham. Lovely helpful staff. Great knowledge.
2026年1月22日
Hays Travel - Aylsham からの回答
Thank you for leaving us a 5 star review, this is much appreciated!
I am so glad you enjoyed your experience at Hays Travel Aylsham and we love hearing feedback like this. If you have any questions in the meantime, please let us know :)
Thanks, Bethany
Thank you Lauren
As at other times we have seen Lauren, she has understood our plans and worked out the most suitable and cost effective way of achieving them.
2026年1月22日
Hays Travel - Aylsham からの回答
Hi Martin, thank you for leaving Lauren this lovely 5* review. We are glad to hear that Lauren understood all of your holiday plans and she was able to book your perfect holiday. Thank you for leaving this lovely review. Thank you, Darcey
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。