As always, staff at Barnard Castle branch provided a first class service. Vanda knows her stuff! Was able to give us great advice and booked everything immediately. We’ve had enough of trying to navig... もっと見る
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VEry helpful assistants, one for money exchange, one for unexpected holiday booking. She explored a number of options regarding flights, dates, etc and found something suitable for me at a reasonable... もっと見る
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Vanda in Barnard Castle branch was fantastic. She helped us trying to put together a last minute package to a lesser know area. We eventually decided not to go with it as there wasn't any decent acco... もっと見る
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Always book our holidays with Vanda, nothings too much trouble, she gets it right everytime, wouldn’t have anyone else plan our holidays or breaks away.
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
24 Horsemarket, DL12 8LZ, Barnard Castle, 英国
- 01833 348215
4.9
優良
562件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The willingness to help us book holiday break to Turkey.
The willingness to help us find just the holiday we were looking for .. giving us plenty of options .. Jess was smiling and friendly. We were confident in her and managed to find a holiday to look forward to ..
2025年6月5日
Hays Travel - Barnard Castle からの回答
Thank you so much for your lovely feedback. We hope you have a fantastic holiday :) - Kelsie
Lucy is just amazing!
Lucy at Hays travel in Barnard castle is fantastic.
She always works hard to find the best holiday to suit our needs and budget at the best price.
You can look online all you like for ideas but to actually chat through everything with someone and get a better deal without the hassle is a win win.
We have booked our last few holidays through her and the advice you get is fantastic and we have never been disappointed with our holiday.
2025年6月5日
Hays Travel - Barnard Castle からの回答
Thank you for your lovely comments and taking the time to complete our survey :) It's always a pleasure to book your holidays and look forward to hearing all about it on your return - Lucy
Hays Travel - Barnard Castle からの回答
Thank you so much for your lovely review it was lovely speaking with you and organising your fantastic holiday and I hope you have a wonderful time - Kelsie :)
Staff easy to talk too sorted holiday…
Staff easy to talk too sorted holiday out our insurance transport to ship .
2025年5月15日
Hays Travel - Barnard Castle からの回答
Thank you for your lovely review. I hope you have an amazing time! - Kassandra :)
So Helpful
Amelia was so amazing when helping my group find a holiday. I will definitely be back!
2025年5月9日
Hays Travel - Barnard Castle からの回答
Thank you for your lovely review. I am glad we were able to find your holiday and I hope you have an amazing time in Tenerife! - Amelia :)
Hays Travel - Barnard Castle からの回答
Thank you for your kind feedback :) I hope you have a lovely holiday - Kelsie
Great Service
2025年5月3日
Hays Travel - Barnard Castle からの回答
Thank you for your review. I hope you have an amazing holiday! - Jess :)
Jessica was friendly and very polite…
Jessica was friendly and very polite and made the booking stress free 👍
2025年4月27日
Hays Travel - Barnard Castle からの回答
Thank you for your lovely review! I am glad I could help make your holiday booking and I hope you have an amazing time :) - Jess
helpful and friendly staff.looks all…
helpful and friendly staff.looks all options no problems at all
2025年4月24日
Hays Travel - Barnard Castle からの回答
Thank you for your review, I hope you have an amazing holiday - Lucy :)
Amelia is so professional
Amelia is so professional, pleasant and very thorough in her dealings with myself and my wife
2025年4月17日
Hays Travel - Barnard Castle からの回答
Thank you for your lovely review, it is always a pleasure booking your holidays. I hope you have an amazing time in both Vietnam and Crete - Amelia :)
Barnard castle
We can't thank Lucy at the Barnard castle branch of Hays , enough , she was so knowledgeable and helpful and found the perfect holiday for us at a great price too .
2025年4月23日
Hays Travel - Barnard Castle からの回答
Thank you for your review, I hope you have an amazing holiday - Lucy :)
Very helpful
Very helpful. Told Kelsie what we wanted and she found us a holiday and all the extras
2025年4月13日
Hays Travel - Barnard Castle からの回答
Thank you for your lovely review. It was a pleasure booking your holiday and I hope you have a fantastic time. I'll look forward to hearing all about it when you get back! - Kelsie :)
Great service from Jessic in Barnard…
Great service from Jessic in Barnard Castle Holiday Shop
2025年4月12日
Hays Travel - Barnard Castle からの回答
Thank you for your nice review! I hope you have an amazing time and I can't wait to hear all about it :) - Jess
We had not visited Hays in Barnard…
We had not visited Hays in Barnard Castle before, I was told by my daughter that the ladies were very good.
As we walked in we were greeted by a lovely smile from, Kelsie. We explained what we wanted, Kelsie was friendly, patient and professional, holiday sorted 😊
I would definitely recommend Hays in Barnard Castle and will most definitely visit again . Thank you Kelsie 😊
2025年4月8日
Hays Travel - Barnard Castle からの回答
Thank you for your lovely review, it was a pleasure booking your holiday for you! I hope you have an amazing time and I will look forward to hearing all about it once you come back - Kelsie :)
Brilliant individualised servicr
2025年3月30日
Hays Travel - Barnard Castle からの回答
Thank you for your review, I hope you have an amazing holiday - Lucy :)
Jess from Barnard castle is a breath of…
Jess from Barnard castle is a breath of fresh air, always so happy to help, will go above and beyond for you.
2025年4月3日
Hays Travel - Barnard Castle からの回答
Thank you so much for your lovely review it is always a pleasure in helping you find your amazing holidays and look forward to speaking with you in the near future - Jess :)
Amazing service!
2025年3月30日
Hays Travel - Barnard Castle からの回答
Thank you for your review, I hope you have an amazing time in Morocco - Amelia :)
Just booked our latest holiday
Just booked our latest holiday, very easy process, very helpful staff. Plenty of information about booking and recommendation of add-ons. Top marks from us.
2025年4月1日
Hays Travel - Barnard Castle からの回答
Thank you for your lovely review, it was a pleasure booking your holiday for you :) I hope you have an amazing time in Croatia - Amelia :)
Your staff was fabulous..
Your staff was fabulous..
Holiday booked for two changed very easily and efficiently for one.
Clearly know what they are doing and friendly, supportive to my needs.
Regards
Sharon
2025年3月21日
Hays Travel - Barnard Castle からの回答
Thank you for your kind words! It was a pleasure speaking with you and I am glad we were able to help you with your amendment. I hope you have an amazing time in Italy - Amelia :)
We always use hays for holidays kelsie…
We always use hays for holidays kelsie always gets us sorted
2025年3月22日
Hays Travel - Barnard Castle からの回答
Thank you very much for booking with us again :D I hope you have a lovely holiday. - Kelsie :)
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