Rebecca was very pleasant and helpful who has helped find many lovely holidays for us.she makes your visit to Hays feel like day one of your holiday. Everything is arranged for us so no more stress.... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I went to book flights to Canada, a flight from Calgary to Ottawa and then home to Edinburgh from Ottawa via Toronto. The flights were with WestJet and at the time of booking nobody was aware of loo... もっと見る
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Summer took everything that I asked for into account and always got back to me quickly in a kind and friendly manner.
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The fact that because the Hays girls are local to Berwick upon Tweed, I was able to talk about what I was looking for for a short break whilst one of the girls dropped her child off for the school... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
31 Marygate, TD15 1AT, Berwick, 英国
- 01289318078
5.0
優良
1300件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
First class service
Made to feel that choosing the best holiday for ourselves was a priority. Very friendly service and sorted efficiently.
First class service!
2026年3月1日
Hays Travel - Berwick からの回答
Thank you for the lovely review :)
Amazing service as always from the…
Amazing service as always from the ladies at hays in Berwick x
2026年3月1日
Hays Travel - Berwick からの回答
Thank you for the lovely review Sharon :)
Hays Travel - Berwick からの回答
George,
We appreciate you taking the time to leave us this great review! We are so happy we could assist you and provide clear explanations.
berwick, Hays Travel
Great welcome and customer service
Great welcome and customer service, staff are very informative and friendly.
2026年2月26日
Hays Travel - Berwick からの回答
Jools,
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear you enjoyed our informative and friendly service.
berwick, Hays Travel
Great staff at Berwick
2026年3月1日
Hays Travel - Berwick からの回答
We appreciate you taking the time to share your positive experience with our staff; thank you so much for the review.
berwick, Hays Travel
Hays Travel - Berwick からの回答
Mr Trevor Standing,
We appreciate you taking the time to leave us a review. We're so happy to hear our knowledgeable staff made booking easy!
berwick, Hays Travel
Helpful and efficient at meeting my…
Helpful and efficient at meeting my holiday wishes. Good to support a local branch in my small town.
2026年3月5日
Hays Travel - Berwick からの回答
Liz Parkes,
We appreciate your feedback and are so glad we could efficiently meet your holiday wishes while supporting our local branch. Thank you!
berwick, Hays Travel
Becky was SO helpful and understanding…
Becky was SO helpful and understanding of the fact that I am 85 years old and not confident with technology
2026年2月25日
Hays Travel - Berwick からの回答
Aw thanks Margaret-we are always here to help in any way possible :)
Shaun’s and Becky were very helpful and…
Shaun’s and Becky were very helpful and were understanding of our situation as we have little experience of travelling flying and travelling overseas.
2026年2月24日
Hays Travel - Berwick からの回答
Thank you for the lovely review Sheila, it was a pleasure getting you booked :)
It was just so easy !
It was just so easy !
I left a message regarding a FB post I had seen, a message came back with a link and the holiday was booked.
2026年3月1日
Hays Travel - Berwick からの回答
Thank you for the lovely review Helen, pleasure to get you booked up again :)
We went in knowing exactly what we…
We went in knowing exactly what we wanted so everything was done.and dusted in a few minutes. Very efficient
2026年3月1日
Hays Travel - Berwick からの回答
Kenneth Lowe,
We appreciate you taking the time to share your experience. We're so happy we could assist you efficiently with your arrangements!
berwick, Hays Travel
Always ready to help
Always happy to help and everyone is lovely and polite to you as soon as you walk through the door very helpful with whatever you ask them and they make you feel relaxed with no pressure.
2026年2月27日
Hays Travel - Berwick からの回答
Thank you for your lovely review Shelly :)
Beyond the all of duty
Danielle,the agent in Hays store was excellent,especially as we were not quite sure where we wanted to travel to.
2026年2月25日
Hays Travel - Berwick からの回答
Patricia Hodgson,
We're happy to hear that our agent was helpful while you were deciding on your travel plans. Thank you for sharing your positive experience with us!
berwick, Hays Travel
Becky is the Best !!!!!!
2026年2月25日
Hays Travel - Berwick からの回答
Mr Evan Wakenshaw,
We're so glad you had such a wonderful experience. Thank you for your positive feedback; it means a lot to us!
berwick, Hays Travel
Freindly and very helpfull staff,always…
Freindly and very helpfull staff,always use berwick branch 4 our holidays
2026年2月18日
Hays Travel - Berwick からの回答
Stephen Reid,
We appreciate you choosing our Berwick branch for your holidays. We're so happy to hear our staff are friendly and helpful to you.
berwick, Hays Travel
Friendly
Friendly, professional,knowledgeable staff. Met all of our requirements and requests.
2026年2月25日
Hays Travel - Berwick からの回答
Christine,
We appreciate you sharing your experience with us! We are happy to hear that our team met all your needs with their expertise.
berwick, Hays Travel
Summer was professional and welcoming …
Summer was professional and welcoming and found us the holiday we where looking for and explained everything and that when we need are currency we could come back and get it with yourself and Jolene came over and explained what we could do what we wanted currency wise and also about the travel card for money they where both very helpful and friendly.
2026年2月20日
Hays Travel - Berwick からの回答
Thank you for your lovely review Sheryl :)
Fantastic customer service
Thanks Danielle
Thank you for taking time to offer us choices which met our requirements
Great customer service , and all booked up. Thank you for all your time and patience and hassle free
2026年2月21日
Hays Travel - Berwick からの回答
You are so very welcome, i am pleased you got what you were looking for. Thank you for such a lovely review.
Brilliant service and pricing!
I’ve received brilliant service from both Sophie for our winter trip and Tamara for the holiday later in the year.
The holiday to Bulgaria in January 2026 went very smoothly and everything Sophie organised went according to plan. A great price too!
2026年2月21日
Hays Travel - Berwick からの回答
S Clement,
We're happy to hear that you received brilliant service for your trips! It's great to know that the Bulgaria trip went smoothly and according to plan. We appreciate your positive feedback.
berwick, Hays Travel
Hays Travel - Berwick からの回答
Thank you so much, we really appreciate your lovely feedback
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