Gabrielle sorted my holiday package right down to car parking, Seaview, pre booked seats and transport...i felt at ease...very polite and confident in her job ...situated in a nice area and beautiful... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ellie at the Bishop Auckland branch has been amazing. So incredibly helpful. She’s made our arrangements for our holiday to Canada so easy. Thank you!
企業が回答しました
Very pleased with our visit yesterday to book a trip to Copenhagen. The lady we saw was extremely helpful and went the extra mile by checking out the distance of each hotel to the Christmas Markets a... もっと見る
企業が回答しました
The lady who attended to us was very pleasant, we paid the balance on our holiday, she said they would be in touch when the tickets arrived, we were only in the shop 10 mins.
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
88 Newgate Street, DL14 7EQ, Bishop Auckland, 英国
- 01388 663777
5.0
優良
1576件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amy was so patient and looed very…
Amy was so patient and looed very carefully into the details so that I could be sure that the holiday was suitable.
2026年8月25日
The agent was very helpful in us…
The agent was very helpful in us deciding on the resort and Hotel . We were also able to book the airport parking and also she advised ua on the travel insurance . Thank you
2026年8月25日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
As usual a lovely warm welcome.
As usual a lovely warm welcome.
Booking process was speedy and efficient.
Would definitely recommend Hays Travel to friends and family
2026年8月26日
Hays Travel - Bishop Auckland からの回答
Thanks so much for the lovely review and for booking with us once again! - Amy
Ellie at the Bishop Auckland branch has…
Ellie at the Bishop Auckland branch has been amazing. So incredibly helpful. She’s made our arrangements for our holiday to Canada so easy.
Thank you!
2026年8月19日
Hays Travel - Bishop Auckland からの回答
Thank you so much for your lovely review for your consultant Ellie. We are delighted to know how helpful she has been for your holiday to Canada. We hope you have the most amazing time away - Jess :)
Review
We were greeted as soon as we walked in. The staff were really friendly and helpful.
2026年8月16日
Hays Travel - Bishop Auckland からの回答
Thankyou so much for your lovely review and for booking with us again! We hope you have a lovely trip away! - Amy
Helpful and knowledgeable staff member.
2026年8月25日
Hays Travel - Bishop Auckland からの回答
Thankyou so much for taking the time to leave your review and for booking with us, I will be sure to pass your feedback over to the girls who helped you! :) - Amy
Helped us pick an adult only hotell…
Helped us pick an adult only hotell verry informative friendly well done well
2026年8月25日
Hays Travel - Bishop Auckland からの回答
Thank you so much for your lovely review for your consultant Amy. I will make sure to pass your kind words onto her and we hope you have an amazing time away - Jess :)
Becca did a great job at finding us a…
Becca did a great job at finding us a holiday that fits around our requirements, and gave us multiple options to choose from, all whilst being super friendly and welcoming.
2026年8月23日
Hays Travel - Bishop Auckland からの回答
Thank you so much for your amazing review on your consultant Becca. We are so glad to hear about your wonderful experience in branch and that she listened to your requirements and provided you with suitable options. We hope you have the best time away! - Jess :)
Gabrielle sorted my holiday package…
Gabrielle sorted my holiday package right down to car parking, Seaview, pre booked seats and transport...i felt at ease...very polite and confident in her job ...situated in a nice area and beautiful inside..spacious.
2026年8月25日
Hays Travel - Bishop Auckland からの回答
Thank you so much for your amazing review on your consultant Gabrielle. We are so glad to hear about your wonderful experience in branch and we hope you have the best time away! - Jess :)
Jess was so lovely
Jess was so lovely, friendly and efficient. She listened carefully to our choice of destination and hotel. She found the perfect package for us. Thankyou!
2026年8月24日
Hays Travel - Bishop Auckland からの回答
Thank you so much for your lovely review. It was an absolute pleasure to help you book your amazing holiday and it was lovely to meet the both of you. I hope you both have the best time away! - Jess :)
Very efficient travel agent.
The lady who attended to us was very pleasant, we paid the balance on our holiday, she said they would be in touch when the tickets arrived, we were only in the shop 10 mins.
2026年8月16日
Hays Travel - Bishop Auckland からの回答
Thankyou so much for your review and for booking your trip away with us! I will be sure to pass this over to Gabrielle. We hope you have a lovely time away! - Amy
Rebbca is always a great help very good…
Rebbca is always a great help very good at her job
2026年8月16日
Hays Travel - Bishop Auckland からの回答
Thank you so much for your lovely review, so glad we could find you what you wanted, hope you have a lovely time :)
Hays Travel - Bishop Auckland からの回答
Thank you so much for your lovely review for Becca :)
Another great holiday booked at hays…
Another great holiday booked at hays travel at a reasonable price. Special thanks to Becca for fixing me up.
2026年8月21日
Hays Travel - Bishop Auckland からの回答
Thank you so much for your lovely review for your travel consultant Becca, I will make sure to pass your amazing comments onto her. We hope you have the best time away - Jess :)
Malta here we come
We were very well looked after our experience was very relaxed and the lady that dealt with us was very knowledgeable and nothing was to much bother she was a very nice person.
2026年8月21日
Hays Travel - Bishop Auckland からの回答
Hi Joan
Thank you so much for your kind words about Amy. I'm so glad to hear that you had such a positive experience when you were booking your holiday to Malta, and I'm sure that you are going to have an amazing ttime.
Thanks, Becca
Great service
Great service. Becca had so much patience when the hotel I wanted was fully booked. She looked through lots of hotels and found a one so much better than the one I'd picked . Also changed the day we fly as it was so much cheaper. Thanks Becca
2026年8月18日
Hays Travel - Bishop Auckland からの回答
Thank you so much for the lovely review Michelle :) I'm sure that you're both going to have a fab time in Majorca. Can't wait to hear about it when you're back. Thanks, Becca
We always use Hayes staff are always…
We always use Hayes staff are always welcoming friendly and very helpful.
Booked my next holiday with Chloe yesterday 17th very nice young lady
2026年8月18日
Hays Travel - Bishop Auckland からの回答
Aww thank you so much for leaving this kind review, I am so glad we managed to get you sorted and I know you will have the most amazing time. Thank you again, Chloe :)
Very helpful as always and all was good…
Very helpful as always and all was good service the girls are great
2026年8月16日
Hays Travel - Bishop Auckland からの回答
Thank you so much for your lovely review, so glad we could find you what you wanted, hope you have a lovely time. Sophie
Very pleased with our visit yesterday …
Very pleased with our visit yesterday to book a trip to Copenhagen. The lady we saw was extremely helpful and went the extra mile by checking out the distance of each hotel to the Christmas Markets and looking for places to eat around the hotels. She was also able to match the online price.
2026年8月16日
Hays Travel - Bishop Auckland からの回答
Aww thank you so much for this lovely review, it was a pleasure to serve you and I know you are going to have the most amazing time in Copenhagen. The markets will be the best, can't wait to hear all about it. Thank you again, Chloe x
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。