the staff member who dealt with us, Gemma, went well beyond what I expected, and all the staff in the shop were helpful. They all contributed with their own experiences for the place we were booking.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sarah - As always the personal touch. Aware of our preferences. Already done some background research before we came in so booking process smooth and efficient and above all else friendly. Gillian
企業が回答しました
As usual our booking was effortless, brilliant expediente service. Superb staff giving us exactly what we wanted in a very knowledgeable and helpful way. It couldn't possibly be surpassed.
企業が回答しました
We had booked a holiday to Sri Lanka and Claire sorted out all the flights hotels for our big group proficiently. We had asked her to look out for another cheap holiday. Once found she contacted us st... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
St Andrews Court, BL1 1LD, Bolton, 英国
- 01204 397367
4.9
優良
963件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We had booked a holiday to Sri Lanka…
We had booked a holiday to Sri Lanka and Claire sorted out all the flights hotels for our big group proficiently. We had asked her to look out for another cheap holiday. Once found she contacted us straight away and now we have booked that holiday. We are grateful to her for this.Claire is an expert on dealing/booking holidays for which we commend her
2026年8月2日
Hays Travel - Bolton からの回答
Thank you for your wonderful review! We are so pleased to hear that we could proficiently sort out your holidays and that you are grateful for the assistance you received. We hope you have fantastic trips!
Hays Travel - Bolton からの回答
Thank you for your feedback. We're glad to hear that Claire was helpful in getting your holiday booked. We hope you have a lovely time!
Helpful and considerate service
Helpful and considerate service . Always booked online previously but now my partner is disabled i need a lot of help choosing the right options and your staff are great.
Kind regards .
2026年7月23日
Hays Travel - Bolton からの回答
Thank you for your kind words! We are so pleased to hear that our team was able to provide the assistance you needed in choosing the right options, especially with your partner's disability. We always strive to offer helpful and considerate service to all our customers.
The young lady who helped us with our…
The young lady who helped us with our booking was very helpful and explained everything well. Thank you
2026年7月29日
Hays Travel - Bolton からの回答
Thank you for your feedback! We are so pleased to hear that our team member was very helpful and explained everything so well. We truly appreciate your kind words.
Choosing and booking made easy
Hays took the frustration of looking at hundreds of holidays online away and helped narrow it down to a couple of really good affordable holidays to choose from.
2026年7月24日
Hays Travel - Bolton からの回答
Thank you for your fantastic review! We are so pleased we could help simplify your holiday search and present you with excellent, affordable options.
Excellent experience
From initial enquiry to final booking, my experience was very positive. All staff are friendly and helpful. The booking was a good price and I am extremely happy with the outcome.
2026年7月26日
Hays Travel - Bolton からの回答
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that your experience, from start to finish, was so positive and that you are extremely happy with the outcome.
Cruise enquiry
I saw in your Lytham store a cruise for the Ffords, on returning to Bolton j visited my local store to make enquiries, within half an hour the tour was booked hassle free and with a smile.
2026年7月22日
Hays Travel - Bolton からの回答
Thank you for your wonderful feedback! We are so pleased to hear that your booking experience was hassle-free and that you received such great service.
Fantastic service very pleasant staff…
Fantastic service very pleasant staff always make you feel welcome
2026年7月11日
Hays Travel - Bolton からの回答
Thank you so much for your wonderful feedback! We are so pleased to hear that our staff always make you feel welcome. We truly appreciate your kind words.
Hays Travel - Bolton からの回答
Thank you for your lovely review. We are so pleased to hear that you found our service helpful. We truly appreciate your kind words.
Went out of their way to find the…
Went out of their way to find the holiday we wanted. Thank you
2026年7月11日
Hays Travel - Bolton からの回答
Thank you for your wonderful 5-star review! We are so pleased to hear that we were able to go out of our way to find the perfect holiday you wanted.
I received excellent service and advice…
I received excellent service and advice from Amanda. All matters were discussed in detail and all options were explained and fully costed. Excellent service as always from Hays Bolton.
2026年7月15日
Hays Travel - Bolton からの回答
Thank you for your wonderful review! We are so pleased to hear that you received excellent service and advice. We appreciate your kind words.
Friendly helpful service
Rang Bolton branch and call answered quickly. Member of staff friendly and helpful.
Holiday booked, deposit paid and email confirmation received very quickly.
Would use Hays travel again
2026年7月15日
Hays Travel - Bolton からの回答
Thank you for your wonderful review! We are so pleased to hear that our team provided quick and helpful service, and that your booking process was smooth. We look forward to assisting you with your future travel plans.
Invaluable assistance
Amanda made whole process stress free providing guidance on adjustments to suit our travel needs and invaluable interaction with digital processing.
2026年7月5日
Hays Travel - Bolton からの回答
Thank you for your lovely feedback and for choosing to book with us. We're glad to hear that Amanda could help get the perfect holiday booked for you. We hope you have an amazing time!
Hays Travel - Bolton からの回答
Thank you for your feedback and for choosing to book with us
Very polite and respectful staff lots of knowledgeable to offer
Respectful and very knowledgeable good service and advice
2026年7月10日
Hays Travel - Bolton からの回答
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you found our service and advice to be respectful and knowledgeable. We truly appreciate your kind words.
Good costumer service and found what we…
Good costumer service and found what we wanted with the help off the staff
2026年7月8日
Hays Travel - Bolton からの回答
Thank you so much for your wonderful feedback! We are so pleased to hear that our staff was helpful and that you found what you were looking for.
Hays Travel - Bolton からの回答
Thank you so much for your brilliant feedback! We are delighted to hear that you found our service helpful and positive.
Really good experience he was so…
Really good experience he was so patient it took a few hours to find a holiday as he saw many of us and he was so considerate on everything we all wanted he did a really really good job defending would go back to him .
2026年7月8日
Hays Travel - Bolton からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such excellent service and was so considerate in helping you find the perfect holiday. We truly appreciate your kind words and look forward to assisting you again.
Hays Travel - Bolton からの回答
Thank you for taking the time to review our service. Much appreciated
Great customer service
Great customer service. Looked through alot to get us the best deal,listend to what we wanted and what we could afford. Was patient with us as i couldnt make my mind up were to go.
2026年6月28日
Hays Travel - Bolton からの回答
Thank you for your lovely feedback. We're glad to hear the service you received was great and we're glad we could get the best holiday for you. Have an amazing time!
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