the staff member who dealt with us, Gemma, went well beyond what I expected, and all the staff in the shop were helpful. They all contributed with their own experiences for the place we were booking.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent experience as usual. You could do with better equipment as the computer kept going off the young girl who dealt with us was a star.
企業が回答しました
Sarah - As always the personal touch. Aware of our preferences. Already done some background research before we came in so booking process smooth and efficient and above all else friendly. Gillian
企業が回答しました
As usual our booking was effortless, brilliant expediente service. Superb staff giving us exactly what we wanted in a very knowledgeable and helpful way. It couldn't possibly be surpassed.
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
St Andrews Court, BL1 1LD, Bolton, 英国
- 01204 397367
4.9
優良
963件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent staff always willing to help…
Excellent staff always willing to help and get u the holiday for the cheapest price
2026年5月20日
Hays Travel - Bolton からの回答
Thank you for your kind words! We are so pleased we could help you find a great holiday.
The proffessioalis
The proffessioalis, organistional skills.She was also really helpful and listened to what we wanted for our holiday.
2026年5月20日
Hays Travel - Bolton からの回答
We are so pleased to hear our team's professionalism and organizational skills helped create your ideal holiday. Thank you for your kind words.
Very efficient and knowledgeable staff
2026年5月20日
Hays Travel - Bolton からの回答
Thank you so much for your feedback. We are glad we got you sorted again. Thank you also for continuing to book with us :)
Good experience
Good experience - the agent was extremely knowledgeable on various resorts and hotels helped to tailor a holiday to our specific requirements.
2026年5月16日
Hays Travel - Bolton からの回答
Thank you for your kind words. We are glad Claire got you all sorted and could help you with her great knowledge :)
Fantastic Experience
I was totally grateful for all the help and support I received from Vanessa! She made sure that our holiday was booked at the same time as our friends. Vanessa made sure we were on the same deck and even got us on the same table in the dining room.
2026年5月9日
Hays Travel - Bolton からの回答
Thank you for your feedback. We hope you have a lovely holiday!
Talia was very attentive
Talia was very attentive. She gave us good options and time to decide.
2026年5月13日
Hays Travel - Bolton からの回答
Thank you for booking again with us! We are glad Talia got you all sorted. :)
Talia is lovely second time I have…
Talia is lovely second time I have booked with her. Found me the best price at our favourite place
2026年5月13日
Hays Travel - Bolton からの回答
We're happy to hear that Talia found you the best price at your favorite place. We appreciate you booking with us a second time :)
The staff know us as we always go there…
The staff know us as we always go there to book our holidays at least twice a year the staff know we go in with a rough idea of what we want
2026年5月12日
Hays Travel - Bolton からの回答
Thank you for taking the time to review our service. It is always a pleasure to see you and to book your holidays. We are sure you will have a great time in Benidorm when you go in September. If you need anything in the meantime, you know where we are :)
Helpful staff
Staff member did that extra mile I was focussed on a particular city break then after 15 minutes decided to change to another city. She was so patient, I asked lots of questions which she answered professionally. Highly recommended will definitely visit again.
2026年5月12日
Hays Travel - Bolton からの回答
We appreciate your positive feedback. We are so glad that Amanda provided excellent support and demonstrated patience. We look forward to seeing you again!
I usually know where I want to book so…
I usually know where I want to book so it makes it easier but this time I wasn’t sure, so I went in to look at a few options. As usual the crew in Bolton took a lot of time swapping tour operators to find me the best deals and although I find something at home I went back to book in branch as they are always so helpful. I love how they print off our documents too and have a currency desk there.
2026年4月30日
Hays Travel - Bolton からの回答
Thank you for your lovely feedback and for choosing to book again with us. We're glad to hear the staff in Bolton were so helpful in getting the right holiday for you. Have a great time!
Hays Travel - Bolton からの回答
We appreciate you taking the time to share your positive experience; we are so glad you were happy with Claire's service.
Hays Travel - Bolton からの回答
We appreciate you taking the time to share your experience. We are so glad to hear that you found our service helpful and friendly.
Booked another holiday with Hays Travel…
Booked another holiday with Hays Travel Bolton a cruise for next year 2027 . Talia found the cruise we wanted and found us a cabin middle of the ship which is what we requested. We felt unrushed and was provided with bags of information . Left the shop feeling happy.
2026年5月2日
Hays Travel - Bolton からの回答
Thank you so much for your lovely feedback. We're glad to hear that Talia was so helpful in getting your cruise booked. We hope you have an amazing time!
Amanda was the lady who looked after my…
Amanda was the lady who looked after my booking and she was so helpful in helping me choose the right destination.
2026年4月26日
Hays Travel - Bolton からの回答
We appreciate your fantastic review! We are so glad that our team member was able to help you choose the perfect destination for your trip.
Very helpful in arranging a holiday at…
Very helpful in arranging a holiday at shot notice and also making some enquiries relating to Tracey insurance
2026年5月2日
Hays Travel - Bolton からの回答
We're happy to hear that we were helpful in arranging your holiday at short notice and assisting with your insurance enquiries. Thank you for your feedback.
Bethany looked after me along with a…
Bethany looked after me along with a lady bird that come to visit us on the desk and Bethany cardigan lol 😆
2026年4月28日
Hays Travel - Bolton からの回答
Aw thankyou Peter i hope you have a fab time on your return to Turkey. I'm going with that the ladybird was luck :D
Great staff
Great staff
Helpful
Always have a fab holiday in lovely hotels
Thankyou
I wouldn’t go anywhere else x
2026年4月28日
Hays Travel - Bolton からの回答
Thank you for booking with us again. It is always a pleasure to see you and to book your holidays. We hope to see you again very soon :)
The young lady who helped me find my…
The young lady who helped me find my holiday was absolutely lovely and got me the best deal for my holiday
2026年4月28日
Hays Travel - Bolton からの回答
Thank you for choosing to book with us. We hope this is the first of many. If you need any help or have any questions you know where we are :)
Quick assistance
2026年4月3日
Hays Travel - Bolton からの回答
Thank you for taking the time to review our service and for booking with us. We are sure you will have a great holiday :)
Hays Travel - Bolton からの回答
Thank you for taking the time to review our service. It is always a pleasure to see you. We hope to see you again very soon. Thank you for booking with us again :)
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