What a fabulous hour we spent in the bootle shop Saturday, went in to discuss a first cruise and we had Jonny as our advisor...lovely caring, very informative, friendly. very professional and gave us... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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It was the staff, Lisa, the manager along with the other two ladies. very professional, friendly, happy, very informative. There was nothing we did not know about our holiday and future holiday. They... もっと見る
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Was looking for flights Manchester to Sydney spoke to a very pleasant natured person told her what i looking for and dates told me to leave it with her and would contact me same afternoon rang me with... もっと見る
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I book all my holidays through Hays Travel, and I am always absolutely thrilled when I get to deal with Grace. She is a total superstar—incredibly friendly, deeply knowledgeable, and always brings the... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, 英国
- 0151 4386475
4.9
優良
865件のレビュー
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Kimberley at your Bootle branch
Kimberley at your Bootle branch was brilliant; she went above and beyond to get what we wanted for our holiday to Skiathos next year.
2026年6月17日
Hays Travel - Bootle からの回答
Hello jayne
Thank you for your 5* review!
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to New York & Las Vegas.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
kim:)
Hays Travel - Bootle からの回答
Hello Carolyn
Thank you for your 5* review!
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to New York & Las Vegas.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace:)
Hays Travel - Bootle からの回答
Hello Anne,
Thank you for your 5* review!
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to The TUI Suneo Ficus in Lanzarote.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
Made to feel very welcome and the agent…
Made to feel very welcome and the agent was extremely helpful and got us exactly the holiday we wanted
2026年6月14日
Hays Travel - Bootle からの回答
Hello Owen,
Thank you for your 5* review!
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to The Mitsis Ramira in Kos?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
Hays Travel - Bootle からの回答
Dear Mr Keaney ,
We appreciate your kind words. We are glad our team was helpful and professional.
However, we always aim for 4-5* I am disappointed on this occasion only a 3* has been awarded for Sean being helpful and professional but thank you for your feedback.
Kind Regards
Jonny - Branch Manager
Hays Travel
Was unsure at first,what we were…
Was unsure at first,what we were booking, the suggestion of Egypt by the the rep had me in a bit of shock! But at 69, I want to experience new places, so, thank you Kim, for making my decision easy for me! Hopefully it's amazing as it looks!
2026年5月31日
Hays Travel - Bootle からの回答
Maria carroll,
We're so happy to hear you're embracing new adventures! We're confident you'll love Egypt and we appreciate your kind words about our colleague. We hope you have an amazing trip!
Kind Regards
Kim
My Hays Adviser was so helpful and…
My Hays Adviser was so helpful and pleasant. Nothing was to much trouble. He was very professional and made my booking completely hassle free. He was very informative on the cruise holiday, I had chosen and gave me all the information and links I would need to manage my booking.
2026年6月7日
Hays Travel - Bootle からの回答
Hi Mr Tubby,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
Jonny was brilliant so helpful I was so…
Jonny was brilliant so helpful I was so happy with wat he did for me thank you again great service
2026年6月5日
Hays Travel - Bootle からの回答
Hi Karen,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to both holidays to Turkey & Benidorm your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :-)
Very good 👍 Kim was lovely and got us a…
Very good 👍 Kim was lovely and got us a good price and took her time telling us everything
2026年6月3日
Hays Travel - Bootle からの回答
Hi Michelle,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Kimberley :)
Hays Travel - Bootle からの回答
Hi Joseph,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :)
The hays representative who served us…
The hays representative who served us was extremely helpful, patient and relaxed. He ensured we got everything on our wish list and gave us confidence to travel.
He also offered us the options for airport parking and purchasing currency with Hays.
Thank you
2026年6月2日
Hays Travel - Bootle からの回答
Hi Elaine,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :)
Fantastic service at Hays Travel
I walked into Hays Travel and was warmly greeted by Grace. I sat down and she asked how she can help me today. I was interested in a Cruise and she was very knowledgeable about helping me find the perfect one.
2026年5月25日
Hays Travel - Bootle からの回答
Hi Daynor,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace :)
Found holiday I wanted and everything…
Found holiday I wanted and everything sorted within 15 minutes
2026年6月2日
Hays Travel - Bootle からの回答
Hi Linda,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny
Holiday to cologne
I came in with a date and place of were we wanted to go for my sons 21st and Kimberly in the Bootle store was amazing with me and booking our holiday to cologne and told me about the best area to book were ideal to stay. Thank you so much Kimberly.
2026年6月1日
Hays Travel - Bootle からの回答
Hi Joanne,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Kimberley
Great service
Great service! We were asked what we were looking for , your representative found us exactly that, and at a great price
He was Very knowledgeable about the resort , and gave excellent advice about trips? and places we could visit independently
2026年5月30日
Hays Travel - Bootle からの回答
Hello Mary
Thank you so much for your kind words & I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Rhodes we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :-)
I had to change my flight due to a…
I had to change my flight due to a bereavement ivwas told I had to do it myself because it was Ryanair even though I had booked through you
My daughter has now sorted it for me
2026年5月28日
Hays Travel - Bootle からの回答
Hello Linda
Thank you for your comments.
As I explained to you in the store your city break was booked TUI however they use third party airlines like Ryanair to enable their customers to travel from their local airports.
As Ryanair have very restrictive terms & conditions on amendments to their flights once booked, TUI's terms and conditions change as you are flying with a third party airline.
As you are aware when you called into the store to make the amendment, Ruby called TUI on your behalf and was advised by their agent that as the flights were operating with Ryanair and your departure was so close they were unbale to help us and we advised you, that they advised, you will have to change the flight yourself with the reference number on your TUI paper work.
I fully appreciate this can be frustrating and when your relative called the branch for more clarification on the situation this was clearly explained to her and I even offered to do it on your behalf in the branch but was advised it was clearly understood and they would make the change for you.
Again please accept my apologies for any misunderstanding.
I hope you have a fantastic trip!
Kindest regards
Jonny - Branch Manager
Your Hays representative was excellent…
Your Hays representative was excellent , helpful and friendly.
2026年5月21日
Hays Travel - Bootle からの回答
Finbarr, Thank you for your kind review!
I really appreciate it if you need anything from now till your holiday please don't hesitate to get in touch!
Thank you,
Dahla
The colleague who helped me get on…
The colleague who helped me get on board and booked onto queen Elizabeth for the 4 queens , was very quick in sorting it , polite and efficient
2026年5月20日
Hays Travel - Bootle からの回答
Hi,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean
Hays Travel - Bootle からの回答
Hi Margaret,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Ruby
Sean was very attentive in my wishes…
Sean was very attentive in my wishes and got me the best price for my holiday, nothing was a problem as when booking holiday I am very fussy so thanks Hays
2026年5月24日
Hays Travel - Bootle からの回答
Hi Belinda,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean
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