Staff member Charlie was great from start to finish. Very friendly, very helpful. It was a last minute trip but everything sorted quickly and efficiently. Came out very satisfied
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Poppy done a very good job in Bridgwater store, listening to our requests and helping to book our holiday with a smile 😊.
企業が回答しました
We went into Hays to ask for ideas about Thailand and where would be the best places to go and how to do it. We came away with three separate suggestions and were back a week later to book Phuket, K... もっと見る
企業が回答しました
Poppy from the Bridgwater branch made our experience of booking a cruise seamless from start to finish. She showed a genuine interest in where we’re from and what our jobs were, while also sharing det... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
6 Fore Street, TA6 3NF, Bridgwater, 英国
- 01278588141
4.9
優良
369件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Was greeted by Louise
Was greeted by Louise when we entered the branch, she was very helpful and understood all our needs for the holiday that we were to book. Louise remembered us from our last booking of a holiday. The store has recently been refurbished and is very clean, tidy and fresh.
2024年9月19日
Hays Travel - Bridgwater からの回答
Thankyou so much for your review, I'm happy i could help with another Holiday, hope you have a lovely time.
Many Thanks Louise
Hays Travel - Bridgwater からの回答
Thankyou so much for your review and for booking with us, Adelle
Hays Travel - Bridgwater からの回答
Good afternoon, thank you for your lovely review. We are please you are happy with our service and glad we could help. We look forward to seeing you in branch again in the future. Thank you, Sarah
Poppy was friendly and informative
Poppy was friendly and informative, she gave me all the information needed
2024年8月31日
Hays Travel - Bridgwater からの回答
Thank you very much for your kind words :) I hope you have a lovely time away!
Thanks - Poppy
Hays Travel - Bridgwater からの回答
I appreciate your kind words :) I am glad you had a good experience with us and have a lovely time away!
Thanks - Poppy
We walked out with the trip we wanted…
We walked out with the trip we wanted booked and paid for…not a straight forward package. 😊 Louise helped us look at 2 different providers, various hotel combinations, flights etc for our multi destination trip to help us create the trip we wanted.
She was friendly and helpful throughout the 2hour long process. We are now looking forward to our holiday.Thank you!
2024年8月25日
Hays Travel - Bridgwater からの回答
We are so glad you had a positive experience with us in the Bridgwater branch. I appreciate your thoughtful words and we all hope you have a lovely time away!
Thanks - Louise :)
No pressure, just great support and knowledge
Adelle was great. Very patient as we'd been in a few times before eventually booking. She kept smiling and at no point applied any pressure to sell a holiday - she wanted us to be entirely happy with what we chose and supported our decision making with her great knowledge.
2024年8月22日
Hays Travel - Bridgwater からの回答
Hi Phil, thanks so much for your kind review and for booking with us, Adelle
Short wait to see the agent who was…
Short wait to see the agent who was very knowledgeable and answered all of our questions.
2024年8月18日
Hays Travel - Bridgwater からの回答
Thank you for your review, always happy to help. Once again thank you for booking with us!
Exceptional service …
Exceptional service and staff going the extra mile to find what we were seeking
2024年8月12日
Hays Travel - Bridgwater からの回答
Thank you for your kind review. I am so glad that we were able to happy arrange your amazing trip. I bet you can't wait now! Thank you Louise.
Great staff, very helpful
Your staff was very helpful and friendly on my visit and will definitely use hays travel again.
2024年7月28日
Hays Travel - Bridgwater からの回答
Thank you Mr Glendinning, always happy to help! Adelle :)
Hays Travel - Bridgwater からの回答
Thank you for your kind words Mr Young. I am delighted that you had a a positive experience. I hope you have a lovely time away :)
Thanks - Poppy
Hays Travel - Bridgwater からの回答
Thankyou for your review, I'm glad that we were able help with your booking, thank you, Louise
we sat down with poppy one of your …
we sat down with poppy one of your reps very polite helpful ephishant from start to finished till our holiday was booked
2024年7月3日
Hays Travel - Bridgwater からの回答
I appreciate your kind words Mr Eades. I am thrilled to hear that you had a a positive experience. I hope you have a lovely time away :)
Thanks - Poppy
We needed to change the date of our…
We needed to change the date of our holiday and there was no problem. Everything was done with a minimum of fuss and cost
2024年7月5日
Hays Travel - Bridgwater からの回答
We appreciate you taking the time to share your positive experience. We're glad to hear that we were able to accommodate your needs and make the process as smooth as possible.
Thanks - Poppy :)
Knowledgeable staff
Debbie was really helpful, not pushy at all and really knowledgeable about the cruise we have just booked.
2024年6月18日
Hays Travel - Bridgwater からの回答
Thank you Amy, we are delighted to hear that you had a positive experience booking your cruise and look forward to seeing you again soon :)
Very helpful member of staff
Very helpful member of staff. Went to a lot of trouble to find the best flight for me.
2024年7月5日
Hays Travel - Bridgwater からの回答
Thank you Jessica! I appreciate your kind words and hope you have a lovely time away.
Thanks, Poppy :)
Great service!
Happy, friendly and knowledgeable service by Poppy, she found the perfect hotel for us and recommended some added extra's
2024年7月7日
Hays Travel - Bridgwater からの回答
Thank you Sue! Always happy to help and I hope you have a fabulous time away.
Thanks, Poppy
Great service. Just booked a holiday at Hays Travel
Just booked a holiday at Hays Travel, and the service was helpful and friendly. Would happily recommend to others.
2024年7月7日
Hays Travel - Bridgwater からの回答
Thank you for your kind words and recommendation. Always happy to help and look forward to seeing you again soon!
Exceptional service at Hays Bridgwater…
Exceptional service at Hays Bridgwater branch.
Louise and Sarah have been excellent in helping me in arranging all my holidays. Their advice on how to get recompense for my genuine complaints on my return on 2nd May 2024 from Malta has been invaluable.
Their personal professionalism is such a pleasure in this day and age of technology and DIY. Thank you
Sarah Varga
2024年6月3日
Hays Travel - Bridgwater からの回答
Thank you for your lovely review. Best wishes, Sarah and Louise
Excellent customer service
Warm greeting when went into shop. Very friendly & helpful staff. Nothing was too much trouble. Great all round service.
2024年5月24日
Hays Travel - Bridgwater からの回答
Thank you for taking the time to leave such a positive review that included some lovely compliments too, very much appreciated.
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