Staff member Charlie was great from start to finish. Very friendly, very helpful. It was a last minute trip but everything sorted quickly and efficiently. Came out very satisfied
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Poppy done a very good job in Bridgwater store, listening to our requests and helping to book our holiday with a smile 😊.
We went into Hays to ask for ideas about Thailand and where would be the best places to go and how to do it. We came away with three separate suggestions and were back a week later to book Phuket, K... もっと見る
企業が回答しました
Poppy from the Bridgwater branch made our experience of booking a cruise seamless from start to finish. She showed a genuine interest in where we’re from and what our jobs were, while also sharing det... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
6 Fore Street, TA6 3NF, Bridgwater, 英国
- 01278588141
4.9
優良
365件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Patience is a virtue
Adelle was very knowledgeable and patient with us all. We have managed to book a cruise with something for everyone
2025年2月3日
Hays Travel - Bridgwater からの回答
Thank you for your lovely review Caroline, happy to help! Adelle :)
Hays Travel - Bridgwater からの回答
Thanks for your review Harry, always a pleasure to help, enjoy your trip! Adelle :)
The lady was very helpful as neither of…
The lad was very helpful as neither of us had ever been on a cruise she talked us through everything
2025年2月1日
Hays Travel - Bridgwater からの回答
Thankyou for your review, hope you have a great time, many thanks, Louise
The service given in store is top
The service given in store is top, lots of knowledge and never feels rushed or pressured.
After a brilliant experience last year, we have now returned to book 2 more holidays for a big celebration year.
2025年2月1日
Hays Travel - Bridgwater からの回答
Hi Suzanne, thanks for your kind review, always a pleasure! Adelle :)
Hays Travel - Bridgwater からの回答
Hi Christine, thank you very much for your kind review, I hope you have an amazing time! Charley :)
Hays Travel - Bridgwater からの回答
Dear Mrs Bunch, Thank you for your review & for speaking with me today regarding your recent experience in branch. We appreciate all feedback and take onboard your comments. As mentioned we are here to help with all your needs so please do not hesitate to contact us if you have any further questions. Once again thank you for booking with us. Kindest Regards, Sarah Assistant Manger
Sarah was amazing
Sarah was amazing, very professional, happy, helpful and got me exactly what I wanted
2025年2月1日
Hays Travel - Bridgwater からの回答
Hi Helen, Thank you so much for your lovely review. I am glad we found you a great holiday. Enjoy : ) Many thanks, Sarah
THEY LISTENED
THEY LISTENED TO ME AND WERE PATIENT WHEN I ASKED FOR A DIFFERENT DATE OR TIME OR BOARD LEVEL
2025年1月31日
Hays Travel - Bridgwater からの回答
Good afternoon Mr Hetherington, thank you for your kind review. We are pleased we could assist you with your enquiry and find you your next holiday. Many thanks, Charley
In person experience
Very simple process - saved a lot of time
I did not realise until I visited the shop that you could book extras i.e trips whilst in resort
Why take the time researching when the sales team can do it for you
Face to face experience less stress than hours of googling
2025年1月18日
Hays Travel - Bridgwater からの回答
Good afternoon Mrs Brewer, thank you for your kind review. It was our pleasure being able to assist with your enquiry and find you something nice to look forward to. Many thanks, Clare
Hays Travel - Bridgwater からの回答
Thank you booking with us here in Bridgwater Ali, always happy to help! Adelle :)
Sarah at the Bridgwater branch was so helpful
Sarah at the Bridgwater branch was so very helpful guided us through the whole process and a asset to the company
2025年1月13日
Hays Travel - Bridgwater からの回答
Thank you for your kind words. I am so glad that we found you a lovely holiday. Best Wishes Sarah
Friendly holiday experts
Our travel agent was extremely helpful and friendly and spent lots of extra time with us to make sure all the important details were planned properly. Nothing was too much trouble and we now have an amazing family holiday above all our expectations to look forwards too. Thankyou Sarah.
2025年1月5日
Hays Travel - Bridgwater からの回答
I'm thrilled we managed to book such a wonderful trip for you and your family. Thank you for your lovely review, Sarah.
The girls in bridgwster hays travel are…
The girls in bridgwster hays travel are all amazing they couldn’t do enough for me , and really put themselves thru all the process , they were so enthusiastic it was infectious.
2024年12月29日
Hays Travel - Bridgwater からの回答
Hi Sharon, thank you for your kind review. We are pleased we found something special for you and your party and look forward to hearing all about your trip. Many thanks, Clare
Excellent Customer Service
Excellent Customer Service when using Hayes Travel, emails for confirmation sent promptly, great knowledge on travel insurance.
Well done Hayes, especially assistant manager Sarah, will return to book more cruises in the future.
2024年12月17日
Hays Travel - Bridgwater からの回答
Thank you for your lovely review. It was my pleasure to help you with booking your first cruise and I look forward to helping you book many more in the future :) Kindest Regards Sarah
Hays Travel - Bridgwater からの回答
Thank you for your lovely review Terence, we hope you have a wonderful holiday when it comes around. Best wishes, Amelie & Sarah : )
I will happily book my next trip here.
Professional team, selected the best offer according to my wishes.
2024年12月1日
Hays Travel - Bridgwater からの回答
Thankyou for your review, I'm happy i was able to help with your trip,
Many Thanks, Louise
Hays Travel - Bridgwater からの回答
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you have a lovely time away!
Thanks - Poppy
Knowledgeable staff willing to spend…
Knowledgeable staff willing to spend time to book th e holiday we wanted to book.
2024年11月29日
Hays Travel - Bridgwater からの回答
Thank you for the lovely review! We are always happy to help, thanks Adelle
Staff in-store are wonderful
Staff in-store are wonderful, all very helpful, I was not sure where I would like to go, staff help to negotiate the web site for the things I would like to narrow down my options. All booked, looking forward to holiday.
2024年11月29日
Hays Travel - Bridgwater からの回答
Thank you for your lovely words Mrs Quinn, it has been a pleasure helping you find the perfect break and we look forward to seeing you again soon! Many Thanks, Adelle
Thanks to Charley and Poppy
Thanks to Charley and Poppy. for making my stay most welcoming, even asked me if I would like some refreshments, they found the holiday that I wanted, once again many thanks, 👍
2024年11月15日
Hays Travel - Bridgwater からの回答
Thank you so much for your lovely review! It was a pleasure to assist you, I hope you have a lovely time. Poppy :)
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