First impression was a great smile and welcome by Ceri @ Broughton. Ceri was very knowledgeable and explained the holiday options clearly and was not pushy, the booking process was quick and ea... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Charlotte was so helpful and thorough. She was a delight to deal with and very reassuring. It was a relatively complex booking with flights to Trinidad, a connection to Tobago and a home flight from... もっと見る
Amelia was just so patient and very helpful We had a friend that has a serious medical condition and Amelia was very professional and checked with P&O to make sure that our holiday would cater for h... もっと見る
Aleah went above & beyond to show us all opportunities available, nothing was too much trouble, she even worked 1 hour after her going home time to make sure everything was booked for us Cannot fault... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 6 Broughton Shopping Park, CH4 0DP, Broughton, 英国
- 01244455791
4.9
優良
1820件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Daniel was very helpful and didn’t rush…
Daniel was very helpful and didn’t rush or try to pressurise us. The whole experience was a delight!!
2026年6月11日
Hays Travel - Broughton からの回答
customer P & B Sadler,
We're so pleased you had a delightful experience and felt no pressure. Thank you for your kind words!
Kind Regards
Hays Travel
I explored a few different shops but…
I explored a few different shops but Natalie was the one who stood out above the rest. She made me feel at ease with my multiple questions and asked her colleagues in the shop when she knew they could answer, this gave me reassurance I was booking with the right company
2026年6月10日
Hays Travel - Broughton からの回答
Kelly
We are so pleased to hear that our team made you feel at ease and provided such excellent service. Thank you for your kind words.
Kind Regards
Hays Travel
Always very helpful staff
Always very helpful staff, so friendly and efficient .
Both Ceri and Liam were marvellous
2026年6月10日
Hays Travel - Broughton からの回答
Susan,
We're so glad our team provided you with excellent service. Thank you for your kind words!
Kind Regards
Hays Travel
Hays Travel - Broughton からの回答
Phil J,
We appreciate your kind words. We are so pleased to hear your experience was positive.
Kind Regards
Hays Travel
Have booked many holidays at Broughton…
Have booked many holidays at Broughton Hays girls all professional, polite & swift if you know where you want to go.
2026年6月9日
Hays Travel - Broughton からの回答
Mr Ian Hybner-Bebbington,
Thank you for your wonderful feedback! We are so pleased to hear you consistently have great experiences with us.
Kind Regards
Hays Travel
Hays Travel - Broughton からの回答
F Taylor,
We're so glad our team provided such friendly and helpful service. Thank you for your kind words!
Kind Regards
Hays Travel
Great service
The customer rep, Emalia, was very friendly and really helpful explaining the options. The whole process was very smooth and easy.
2026年6月6日
Hays Travel - Broughton からの回答
Kevin
We're so pleased we could make your experience smooth and easy. Thank you for your kind words.
Kind Regards
Hays Travel
Hays Travel - Broughton からの回答
Carolyn
We're delighted you found our team helpful and booking easy. We appreciate your kind feedback.
Kind Regards
Hays Travel
Hays Travel - Broughton からの回答
Andy,
We are so pleased to hear about your positive experience. Thank you for your kind words!
Kind Regards
Hays Travel
The girl that dealt with us was very…
The girl that dealt with us was very professional and polite she got us a great deal and you should be proud of her
2026年6月4日
Hays Travel - Broughton からの回答
John
We're so glad to hear about your positive experience and appreciate your kind words. Thank you!
Kind Regards
Hays Travel
Hays Travel - Broughton からの回答
Paula
We are so pleased to hear this!
Kind Regards
Hays Travel
Hays Travel - Broughton からの回答
Mrs Julie
We are so pleased to hear about your positive experience. We appreciate your kind words about our staff member.
Kind Regards
Hays Travel
We enquired about our holiday…
We enquired about our holiday originally through messenger and even though the lady was busy in-store she was very responsive with replies
We then went to Hays and were attended to by Dan and from the off he was friendly, engaging, extremely helpful and knowledgeable of the area as he had been before, overall very pleasant booking experience as always
2026年6月1日
Hays Travel - Broughton からの回答
Vicky Pearson,
We are so pleased to hear you had such a positive booking experience with us. It's wonderful to know our team was helpful and knowledgeable. Thank you for your kind words!
Kind Regards
Hays Travel
Hays Travel - Broughton からの回答
Thank you for the wonderful feedback Glad we were able to assist
Hays Travel
Hays Travel - Broughton からの回答
Thanks for the wonderful feed back we are glad we could assist
Hays Travel
Family friendly staff
2026年5月30日
Hays Travel - Broughton からの回答
Thank you for your feedback
Kind regards Hays Travel
Got what we wanted.Excellent!
2026年5月22日
Hays Travel - Broughton からの回答
Stuart
We are so pleased you found what you needed. Your positive feedback is greatly appreciated.
Kind Regards
Hays Travel
Great holiday service from ruby
Ruby is a game changer. Straight talker good service gets job done can’t say enough brilliant
2026年5月24日
Hays Travel - Broughton からの回答
MrWebby1968,
We are so happy to hear such wonderful feedback about our service. Thank you for sharing your experience!
Kind Regards
Hays Travel
Aleah was great
Aleah was great, she looked after us very well, looking through locations and many hotels etc until we found ones that we were happy with. The booking process was easy, deposit paid. Service was great and Aleah was a star for the way she searched for suitable hotels that suited our requirements.
2026年5月24日
Hays Travel - Broughton からの回答
Thank you so much for your feeback, im so happy that i got this all sorted for you :)
Booked Florida for 2028
We have booked a few holidays now with Hays Travel Broughton Park Chester & the staff have always been very helpful & they are always happy & polite. Nothing is too much trouble for them. They always email you back when they say they will & they always call you back when they say they will. Charlotte is amazing & Emillie also. We will be booking other holidays with Hays in the future.
2026年5月23日
Hays Travel - Broughton からの回答
Kerry
We are so pleased to hear about your positive experiences with our team. We truly appreciate your kind words and look forward to helping you with many more holidays!
Kind Regards
Hays Travel
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