Booked holiday and paid deposit. All taken care by Ellina at Broughty Ferry. Very efficient and friendly. Lovely Sent booking reference by e.mail within 2hours of arriving home. Very impressed.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The person we spoke with, Ellena, was very, helpful, polite & knowledgeable - having herself been to the city we wanted to visit. She was able to help us identify a hotel, and to arrange a couple of... もっと見る
企業が回答しました
Both the advisors who helped us Vicki and Ellena were very knowledgeable about the cruise i wanted information on. When I decided to book, Vicki was very patient as we went through all our requiremen... もっと見る
Very friendly and very helpful staff. Tbh can’t praise them enough. They always welcome us back and remember us from our last visit. Ellena actually phoned several other Hays branches to find a Jet 2... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
193 Brook Street, DD5 2AG, Broughty Ferry, 英国
- 01382677853
4.9
優良
1400件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff was great.
Staff was great.. the help was great trying to get to Australia.. thanks a lot
2026年3月29日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Nicola, we hope you have a time in Australia, we look forward to hearing all about it on your return. Kind regards Shannon
Staff went over and above to help me…
Staff went over and above to help me get the best deal. They were polite, friendly, professional and knowledgable of their field. Made the whole process very smooth.
2026年3月29日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Cerys, we hope you have a lovely time on your Celebrity cruise next year, we look forward to hearing all about it on your return. Kind regards Shannon
Hays Travel - Broughty Ferry からの回答
Thank you so much for your review :)
We are glad you had a great time instore booking your next adventure!
Kind Regards,
Holly :)
I have used Hays travel many times
I have used Hays travel many times, always had a fast, friendly, reliable service from Vicky Wilson in the Broughty Ferry branch.
2026年3月20日
Hays Travel - Broughty Ferry からの回答
Thank you so much for your kind words about Vicky!
We are so glad you had a great experience booking your cruise. Have a lovely time when it comes!!
Kind Regards,
Holly :)
Cerys was helpful and polite
Cerys was helpful and polite, we are very happy with the cruise that she helped us to choose and with with the cost of the holiday.
2026年3月19日
Hays Travel - Broughty Ferry からの回答
Thank you so much for your kind words about Cerys!
We are so glad you had a great experience booking your cruise. Have a lovely time when it comes!!
Kind Regards,
Holly :)
Got a wee river cruise booked with…
Got a wee river cruise booked with holly she is amazing I’m so excited to be going not till April 2027
2026年3月21日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Holly, we hope you had a lovely day by booking your river cruise in store, we look forward to hearing all about it on your return. Kind regards Shannon
Excellent from start to Finish
Excellent from start to Finish. Cerys there, is brilliant....
2026年3月25日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Cerys, we hope you have a lovely holiday on your Marella Cruise, we cant wait to hear all about it on your return. Kind regards Shannon
We had a wonderful experience at our…
We had a wonderful experience at our local branch in Broughty Ferry .When entering the the shop we are greeted with a cheery greeting and a warm welcome .We were served by Holly who was very efficient and knowledgeable . Thank you Hay’s .
2026年3月21日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Holly, we hope you had a lovely time booking your 2028 ambassador cruise, we look forward to hearing all about it. Kind regards Shannon
Vicky was her usual cheerful and…
Vicky was her usual cheerful and efficient self. She had emailed us to let us know that the cruises were on sale and made an appointment for us and our friends.
2026年3月13日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Vicky, we hope you had a lovely day booking your 2028 ambassador cruise. We look forward to hearing all about it on your return. Kind regards Shannon
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Vicky, we hope you had a lovely time booking your 2028 ambassador cruise, we look forward to hearing all about it on your return. Kind regards Shannon
Lovely friendly local staff
2026年3月18日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Vicky, we hope you have a lovely time away on your holiday to Corfu, we look forward to hearing all about it. Kind regards Shannon
I had a very good experience the girls…
I had a very good experience the girls are very helpful and patient with me. I really like all the girls in there and their very welcoming.
2026年3月11日
Hays Travel - Broughty Ferry からの回答
Good Afternoon Jean
Its always a pleasure organising your holidays - Thanks for booking with us again .
Very good service from Elese
2026年3月18日
Hays Travel - Broughty Ferry からの回答
Thank you very much for your lovely review and for booking with me! I do hope you have a lovely holiday when it comes around. Thanks, Elise - Assistant Manager
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Vicky, we hope you had a lovely day booking your ambassador cruise for 2028. We look forward to hearing all about it on your return. Kind regards Shannon
Great welcome to the premises
Great welcome to the premises, made to feel comfortable and at home. Staff very, very helpful and knowledgeable about the holidays and process with the commitment if any problems “ please don’t fail to get in touch.”
2026年3月17日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Nicola, we hope you have a lovely holiday to Girona, we look forward to hearing all about it on your return. Kind regards Shannon
The service given by the stagg is…
The service given by the staff is exceptional, friendly and efficient
2026年3月9日
Hays Travel - Broughty Ferry からの回答
Thank you for your feedback and for booking with us! We all hope you have a lovely holiday when it comes around. Thanks, Elise - Assistant Manager
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Nicola, we hope you had a lovely day booking your 2028 ambassador booking, we look forward to hearing all about it. Kind regards Shannon
Excellent agent
Holly was our agent and was excellent. Knew a lot of information about the cruise we had chosen . Gave good advice on our cabin and the trips . We enjoyed the Prosecco and treats. Lovely experience.
2026年3月13日
Hays Travel - Broughty Ferry からの回答
Thank you so much for your lovely comments on Holly's service. We all hope you have a lovely time when you are away. Thanks, Elise - Assistant Manager
Hays Travel - Broughty Ferry からの回答
Thank you so much for your amazing feedback and for booking with Clare! We all hope you have a lovely holiday. Thanks, Elise - Assistant Manager
Iberian cruise
very efficient and professional experience. The staff are very friendly, knowledgeable and explained everything and more about what we wanted to achieve. This is our go to office when we want to book a holiday, especially cruises Would strongly recommend.
2026年3月14日
Hays Travel - Broughty Ferry からの回答
Thank you for your lovely review for Elise, We hope you had a lovely time booking your Ambassador cruise for 2028.We look forward to hearing all about it on your return. Kind regards Shannon
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