Gemma at the Caerphilly branch was excellent, very patient and professional with us as we were not sure where we wanted to go. We finally booked a holiday in Praia De Rocha in Portugal. Gemma is now... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
As soon as we walked in the shop, we were maid welcome by Bailey, he booked our last holiday. We told him what we were looking for, and that was that, he took over, next thing he said everything is d... もっと見る
We booked our holiday with Bailey in Hays Caerphilly. We found him to be very friendly, helpful and nothing was to much trouble. Even after we booked our holiday and phoned up with query, he was onl... もっと見る
Had a great experience in Hayes when looking for information on a multi stop USA advertised trip. Bailey sorted the trip for us and answered all our questions. He checked on alternative hotels and a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
UNIT 8 Castle Court shoppng centre, CF83 1NU, Caerphilly, 英国
- 02922402573
4.9
優良
627件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Caerphilly からの回答
Thank you so much!
A very straightforward, friendly experience
A very straightforward, and friendly experience - as always. Ffion, our travel advisor was excellent.
2026年6月10日
Hays Travel - Caerphilly からの回答
We are so glad you had a straightforward and friendly experience. Thank you for your kind words!
Kind Regards
Richelle
We've used Hays travel Caerphilly many…
We've used Hays travel Caerphilly many times. All staff are super friendly and helpful. It's always a great experience booking our holidays through them.
2026年6月10日
Hays Travel - Caerphilly からの回答
We truly appreciate your kind words and continued loyalty. It's wonderful to know you consistently have a great experience booking with us!
Kind Regards
Hays Travel
Hays Travel - Caerphilly からの回答
We are so pleased we met your needs. Thank you for your kind words!
Kind Regards
Hays Travel Caerphilly
Very helpful and pleasant staff who…
Very helpful and pleasant staff who took the time to find us a cruise that suited our requirements
2026年6月5日
Hays Travel - Caerphilly からの回答
We're so pleased our team found the perfect cruise for you. Thank you :)
Kind Regards
Hays Travel Caerphilly
So helpful as always can’t fault the…
So helpful as always can’t fault the staff they are perfect
2026年5月31日
Hays Travel - Caerphilly からの回答
We are so pleased to hear this! Thank you for your wonderful feedback.
Kind Regards
Hays Travel Caerphilly
Fantastic and knowledgeable staff
We dealt with Roseanne at your Caerphilly branch who was brilliant nothing was too much trouble and is an asset to your company.
2026年6月5日
Hays Travel - Caerphilly からの回答
We are so pleased our team member provided such excellent service. We appreciate your kind words!
Kind Regards
Hays Travel Caerphilly
It was refreshing to find a holiday…
It was refreshing to find a holiday that ticked all the right boxes
2026年6月2日
Hays Travel - Caerphilly からの回答
We are so pleased we found the perfect holiday for you!
Kind Regards
Hays Travel Caerphilly
Staff were very friendly and helpful
Staff were very friendly and helpful. Went above and beyond to make sure I understood package
2026年5月29日
Hays Travel - Caerphilly からの回答
We're so pleased our team provided such friendly and helpful service. Thank you so much!
Kind Regards
Hays Travel Caerphilly
So helpful and friendly
So helpful and friendly. Answered all our questions. Made booking a cruise so easy.
2026年5月23日
Hays Travel - Caerphilly からの回答
We are so glad we could make your cruise booking easy and answer your questions :)
Kind Regards
Hays Travel Richelle
Hays Travel - Caerphilly からの回答
Hi Lisa,
We're glad to hear you found us helpful. Thank you for your kind words!
Kind Regards
Richelle
Brilliant good costume service bailey…
Brilliant good costume service bailey is a true darling.
2026年5月20日
Hays Travel - Caerphilly からの回答
Thank you very much for your kind review miguelina always a pleasure 😊
Really friendly helpful staff
Really friendly helpful staff.
Would recommend Hays Caerphilly to everyone.
2026年5月16日
Hays Travel - Caerphilly からの回答
Thank you very much for your lovely review 😊
It was super quick and easy to book…
It was super quick and easy to book with them and super nice people
2026年5月17日
Hays Travel - Caerphilly からの回答
Lauren Robinson,
We're so glad your booking was quick and easy. Thank you for your kind words!
Kind Regards
Hays Travel Caerphilly
Welcoming, friendly staff.
Very pleasant travel advisor. Glad there exists a local shop. We were able to book an appropriate holiday cruise with Fred Olsen.
2026年5月9日
Hays Travel - Caerphilly からの回答
I'm so pleased to hear, thank you for your kind words :)
Kind Regards
Richelle
Fantastic deals
Went in to inquire , walked out with a purchase . The service was second to non, Bailey at the Caerphilly branch was professional and super helpful. I usually book all my own holidays. I’ll be booking with Bailey in future. Fantastic
2026年5月17日
Hays Travel - Caerphilly からの回答
Thank you so much for your lovely review it was a pleasure to help you and your parents find the perfect holiday 😊
Agent was very patient and helpful.
2026年5月4日
Hays Travel - Caerphilly からの回答
David,
We appreciate you sharing; we are so happy to hear our agent Rosanne was patient and helpful during your experience with us.
Kind Regards
Hays Travel Caerphilly
Booking process
When we inadvertently booked the wrong days, the manager was extremely helpful and sorted it all out for us
2026年5月3日
Hays Travel - Caerphilly からの回答
Thank you for your kind feedback on your experience with us it is greatly appreciated 😊
Hays travel Caerphilly
Absolutely awesome Bailey is amazing…
Absolutely awesome Bailey is amazing knows everything very welcoming very busy there
2026年5月10日
Hays Travel - Caerphilly からの回答
Mr Richard Phillips,
We appreciate you taking the time to share your experience with us. We're so glad to hear that you found our team member amazing! Thank you for trusting us with your booking 😊
Kind Regards
Hays Travel Caerphilly
Initially I was advised by Gemma
Initially I was advised by Gemma, who was excellent as usual. Went back to book and Bailey dealt with me. He too was excellent. The service could not be better.
2026年5月5日
Hays Travel - Caerphilly からの回答
George Venables,
Always a pleasure, We're happy to hear that you had such a positive experience. It's great to know that you found our service excellent, and we appreciate your kind words.
Kind Regards
Hays Travel Caerphilly
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。