I recently booked a holiday to Dubai. Shannon was amazing. So considerate, so patient, explained everything, she was so attentive, answer every question I asked. Thank you so much for your time Shanno... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Megan helped us with the holiday that we chose. She was extremely helpful and professional. Nothing was too much bother for her checking things that we were asking. We have dealt with Megan before f... もっと見る
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We booked our holiday through Megan last year and she walked us through the process again this year. She was super helpful, provided us with different options and made the whole process very simple an... もっと見る
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Kelsey is great in carrickfergus as so all the other girls who work there. They take the time to show you holidays explain things clearly and very friendly and helpful...great staff in carrickfergus
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
22 High Street, BT38 7AF, Carrickfergus, 英国
- 02893180021
4.9
優良
873件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Shannon was very pleasant and spent…
Shannon was very pleasant and spent lots of time going through different options and explained everything very clearly along the way.
2026年1月6日
Hays Travel - Carrickfergus からの回答
We're happy to hear that you had such a positive experience! It's great to know the information provided was clear and helpful. Thank you for your feedback Kelsey Store Manager
As always Kelsey Smith provides an…
As always Kelsey Smith provides an excellent services and goes that extra mile to ensure that we are satisfied with what we have booked.
Kelsey is a credit to Hays Travel and for that reason alone we keep returning to her even though we have closer Hays Travel outlets to us in Wales.
2026年1月4日
Hays Travel - Carrickfergus からの回答
We appreciate you taking the time to share your kind words. We're happy to hear that you consistently receive excellent service and that Kelsey goes above and beyond. It's great to know you keep returning.
Excellent in all respects
2026年1月4日
Hays Travel - Carrickfergus からの回答
We are happy you had such a wonderful experience. Thank you for your positive feedback, Kelsey Store Manager
Hays Travel - Carrickfergus からの回答
I am so glad that you had such a positive experience and that Kim was so helpful to you. Kelsey Store Manager
Very helpful and friendly
Very helpful and friendly. Shannon explained exactly what was being offered to us whilst on our cruise.
2025年12月27日
Hays Travel - Carrickfergus からの回答
Hi Sharon, thank you for your lovely feedback I will be sure to pass this on to Shannon-Megan :)
The staff at the Carrickfergus store…
The staff at the Carrickfergus store are great, they're all very knowledgeable, informative & always book us a great holiday!
2025年12月11日
Hays Travel - Carrickfergus からの回答
Thank you so much for your lovely feedback!-Megan :)
Meghan was very helpful and explained…
Meghan was very helpful and explained everything very clearly.
2025年12月6日
Hays Travel - Carrickfergus からの回答
Thank you for your kind feedback on Megan's service. I will ensure your feedback is passed onto Megan. - Shannon
Hays Travel - Carrickfergus からの回答
Thank you Kelsey
Everything was well explained by…
Everything was well explained by Shannon in Carrickfergus branch and she made it very simple and we had no hesitation in booking cruise
2025年11月26日
Hays Travel - Carrickfergus からの回答
Thank you so much for your lovely feedback! I will pass this on to Shannon-Megan :)
We went into book a 1st time Cruise for…
We went into book a 1st time Cruise for my 50th Birthday but was unsure what type of Cruise to choose and the Staff Member Kelsey was just so knowledgeable help and kind on explaining everything we would definitely use Hays Travel again and Kelsey is a credit to the company
2025年11月29日
Hays Travel - Carrickfergus からの回答
Thank you so much. It was a pleasure & I am so pleased that we were able to arrange your special birthday trip! Kelsey Store Manager
Hays Travel - Carrickfergus からの回答
Thank you for your lovely feedback! I will be sure to pass this on to Kim-Megan :)
Med cruise
For years we have always booked with Kim when she was in club world travel but now since she has moved to Hays, we have moved too 😁
We always recommend Kim to our friends for booking holidays, service is fantastic 👏👏
2025年11月22日
Hays Travel - Carrickfergus からの回答
Thank you so much for the lovely feedback! I will be sure to pass this on to Kim-Megan :)
Hays Travel - Carrickfergus からの回答
Thank you so much! Kelsey
Hays Travel - Carrickfergus からの回答
Thank you so much for your lovely feedback! I will be sure to pass this on to Megan-Shannon:)
Hays Travel - Carrickfergus からの回答
Thank you for booking with me again! Kelsey
Hays Travel customer service
The agent was excellent 👌 and provided me with all the information I needed. They also showed me the hotel and it's position in relation to the venue I would be attending. The customer service was great and agent was very friendly.
2025年11月6日
Hays Travel - Carrickfergus からの回答
Thank you for your lovely feedback! We’re so glad Megan provided excellent service and helpful information. We appreciate your kind words and hope to assist you again soon! Kelsey Store Manager
Always nice to talk to the staff in…
Always nice to talk to the staff in store always get a good deal
2025年11月6日
Hays Travel - Carrickfergus からの回答
Thank you for booking with us again! Kim
Shannon was absolutely amazing
Shannon was absolutely amazing, she made me feel so at ease on the phone and nothing was a bother to her, she triple checked everything that I asked about especially concerning my autistic son!
She's absolute credit to you.
Can't thank her enough x
2025年10月30日
Hays Travel - Carrickfergus からの回答
Thank you so much for your wonderful feedback! We’re delighted to hear that Shannon provided such caring and attentive service. She’ll be thrilled to know she made such a positive difference, we truly appreciate your kind words! Kelsey Store Manager
Helpful and friendly staff
Every time we use Hayes Travel their staff are always very friendly and helpful. In fact we only use Hayes Travel to help plan our holidays now.
Thoroughly recommend this travel agent.
2025年11月5日
Hays Travel - Carrickfergus からの回答
Thank you so much for your loyalty and lovely feedback! We’re thrilled to hear you always have a great experience with our team and truly appreciate your recommendation. We look forward to helping you plan many more wonderful holidays! Kelsey Store Manager
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