Just everything was taking care of. And explained. The staff member Maria. Couldn't do anything more. So we ended booking two holidays. The next one. 12 October. For 6 people. Thank you
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レビュアーのコメントを見てみましょう
Fantastic not the first time I’ve booked with Megan .Have never been on a cruise before Megan explained everything right down to helping me pick my cabin .Going solo I was a bit nervous but Megan put... もっと見る
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Twas a seamless process to book my journey in March 1st to Jordan with Hays office in Beautiful Belfast with a grand lady i might missspell her name but twas Cholie who was very helpful indeed and had... もっと見る
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Dropped in recently with mum to get another price for 1st time cruise. We hadn't a clue however, Geraldine was so lovely explaining everything and our options. So we went with Hays in the end, thank... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Castle Court Shopping Centre, Royal Avenue, BT1 1DD, Castle Court, 英国
- 02892290223
5.0
優良
1099件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The service was exceptional maria was…
The service was exceptional maria was so friendly and professional and made the whole process easy for us
2026年8月23日
Hays Travel - Castle Court からの回答
Evelyn Green,
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague provided such friendly and professional service, making your experience an easy one.
Kind Regards
Hays Travel Castle Court
Hays Travel - Castle Court からの回答
Christine,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service to be nice and very helpful. We truly appreciate your kind comments.
Kind Regards
Hays Travel Castle Court
Brilliant
I tortured poor Josh so many times and he was very patient and helped me so much would definitely recommend lol
2026年8月11日
Hays Travel - Castle Court からの回答
erin,
Thank you for your wonderful review! We are so pleased to hear that our colleague was very patient and helpful, making your experience with us so positive.
Kind Regards
Hays Travel
Siobhan
Booking made easy as usual… cannot…
Booking made easy as usual… cannot complain about the standards of hays travel.
Megan (castle court) made the whole process so smooth and easy.
2026年8月17日
Hays Travel - Castle Court からの回答
Hi Louise,
Thank you for your wonderful feedback!
We are so pleased to hear that the booking process was smooth and easy for you and we hope you have a fantastic trip!
Kind Regards
Hays Travel Castle Court
We always book with hays because the…
We always book with hays because the staff are ever so friendly and very helpful 👍🏻
2026年8月16日
Hays Travel - Castle Court からの回答
Thank you for your wonderful feedback, Stephen! We are so pleased to hear that our staff are friendly and helpful, and we truly appreciate your continued loyalty.
Kind Regards
Hays Travel Castle Court - Megan
Hays Travel - Castle Court からの回答
Hi Paul,
Thank you very much for your kind review. We hope you have a lovely trip.
Kind regards,
Hays Travel Castle Court - Megan
The travel agent we booked with went…
The travel agent we booked with went above & beyond very professional potile helpful & lots of knowledgeable on the trip we wanted to book, lovely to experience such good customer service 🌟
2026年8月14日
Hays Travel - Castle Court からの回答
Ssingleton Mo,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our travel agent. It's fantastic to know that their professionalism and knowledge made your booking experience so enjoyable. We always strive to provide excellent customer service.
Kind Regards
Hays Travel Castle Court
I have always booked with Hays travel…
I have always booked with Hays travel because they're very efficient and professional in the way they handle things for your holiday
2026年8月12日
Hays Travel - Castle Court からの回答
Kieran,
Thank you for your wonderful feedback! We are so pleased to hear that you always choose us because of our efficient and professional service in handling your holiday arrangements.
Kind Regards
Hays Travel Castle Court
Hays Travel - Castle Court からの回答
Hi Sarah,
Thank you for your 5-star review. Your kind words are greatly appreciated and we hope you have a fantastic trip!
Kind Regards
Hays Travel Castle Court
Laura was extremely helpful
My friend and I were booking a cruise for a group 5Oh holiday next year. Laura was extremely helpful and friendly . She explained everything in detail. My friend and I will both require assistance on the cruise and Laura ensured it was noted on our booking and what it entailed. We are traveling as a group of 4 , Laura managed to get us two balcony rooms beside each other ,My friend and I were both very happy with our experience as we had been to another travel agent previously for a 2nd quote and they were not as helpful or friendly. Laura was very knowledgeable and was able to answer all our questions.She has given us her contact details if we require any further assistance. The overall experience was seamless. Thank you Laura
2026年8月7日
Hays Travel - Castle Court からの回答
Hi Seaneen,
Thank you for sharing your wonderful experience! We are so pleased to hear that you received such helpful and friendly service. We truly appreciate your kind words and we hope you all have an amazing time on your cruise!
Kind Regards
Hays Travel Castle Court
Friendly and professional I rang s…
I rang to make a deposit on a Rory's travel trip and the guy I spoke to couldn't have been more helpful.
2026年8月6日
Hays Travel - Castle Court からの回答
We're so happy to hear that our team provided such helpful service for your Rory's travel trip deposit! We appreciate your kind words.
Kind Regards
Laura - Hays Travel Castlecourt
I had a great experience as Josh in…
I had a great experience as Josh in Belfast Castle Court store is a great travel agent and nothing is a bother to him, so polite and helpful and full of information, he's a credit to hays travel
2026年8月4日
Hays Travel - Castle Court からの回答
Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive and that you found our team member to be so helpful and full of information. We truly appreciate your kind words.
Kind Regards
Laura
Went in to book Holidsy and Maria was…
Went in to book Holidsy and Maria was very helpful ☺️ always gors out off her way
2026年8月4日
Hays Travel - Castle Court からの回答
David Johnston,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was so helpful and went above and beyond to assist you with your holiday booking. We truly appreciate your kind words.
Kind Regards
Hays Travel
Siobhan
The staff where Absolutely amazing,
The staff where Absolutely amazing,
I called in told them what I seen and wanted and within 20 minutes my holiday was booked & payed, I had i slight issue with the booking afterwards, went back explained the situation and just like that it was all sorted, I would definitely recommend anyone to go and speak with the girls they where great helping me with everything 😊
2026年8月2日
Hays Travel - Castle Court からの回答
Craig,
Thank you for your wonderful review! We are so pleased to hear that our team was able to assist you efficiently and resolve your booking issue so quickly. We truly appreciate your recommendation.
Kind Regards
Hays Travel Castlecourt
Great Advice and Excellent Service
From initially enquiring with Megan on a bespoke holiday plan in Hays Castle Court through to confirming our booking, the service and advice has been A1. Megan was especially helpful and her knowledge helped me make up my mind, particularly with regards to the final choice of destination.
2026年7月31日
Hays Travel - Castle Court からの回答
Thank you John, for your wonderful review! We are so pleased to hear that our team provided such excellent service and made your booking experience easy. We appreciate your kind words and look forward to assisting you with future travel plans.
Kind Regards
Laura Hays Travel Castlecourt
From the moment i walked in i was…
From the moment i walked in i was greeted with a friendly hello and smile the staff made sure i got the right holiday for me with great hotels.
2026年7月24日
Hays Travel - Castle Court からの回答
Robert,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such a positive experience and helped you find the perfect holiday with great hotels.
Kind Regards
Hays Travel Castle Court
The lady was really helpfully and also…
The lady was really helpfully and also very friendly
2026年7月31日
Hays Travel - Castle Court からの回答
Rosamarie,
Thank you for your lovely review. We are so pleased to hear that you found our staff to be helpful and friendly.
Kind Regards
Hays Travel Castle Court
Hays Travel - Castle Court からの回答
Eleanor Rice,
Thank you so much for your wonderful feedback! We are delighted to hear that our team was so helpful during your visit. We truly appreciate your kind words.
Kind Regards
Hays Travel Castle Court
Hays Travel - Castle Court からの回答
Sonia,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful and responded to your enquiry quickly.
Kind Regards
Laura
My experience in booking holiday for my…
My experience in booking holiday for my daughter and me was so efficient and done with pleasure I pass my thanks on to the person who dealt with me
2026年7月27日
Hays Travel - Castle Court からの回答
Daphne Tendall,
Thank you for your wonderful feedback! We are so pleased to hear that booking your holiday was an efficient and pleasant experience. We truly appreciate your kind words.
Kind Regards
Hays Travel Castle Court
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