Always helpful staff who go the extra mile. Easy to talk to, everything explained fully when in shop. Shout out to Gemma who dealt with my booking recently and has in the past she sorts everything so... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The whole process of choosing which hotel and making the booking was dealt with by Bethany at Chester le street in a very friendly and professional manner and all our requests were met. Having not t... もっと見る
企業が回答しました
We were dealt with by Angel at Chester le street who was very professional and listened to our needs and requirements offering us a variety of options within our budget. We were very happy with the se... もっと見る
企業が回答しました
This is my first visit to Hays Travel but it won't be my last Helen was extremely helpful and thorough. Gave us extra information regarding pre flight hotel and car parking along with insurance and... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
90 Front Street, DH3 3BB, Chester Le Street, 英国
- 0191 3873495
4.9
優良
1305件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Chester Le Street からの回答
Thank you for your lovely feedback, have a great holiday in Cala Bona. Jane :)
Great experience with Angel
Great experience with Angel - got the full service and attention to detail of the holiday and even ran over closing time slightly to get everything completed and boxed off. Justifies why i always go there for my summer holidays - thank you!
2026年7月22日
Hays Travel - Chester Le Street からの回答
Thankyou for your kind review! I am so glad I could get this sorted for you and we hope you have an amazing time. Thanks Angel :)
Icelandic Cruise We have just arrived back from our P&O…
We have just arrived back from our P&O cruise to Iceland and again a fantastic time and beautifully planned by Hayes travel, Chester-le-Street. Thankyou Jane for all your help with our third cruise. Pauline & Andy.
2026年7月21日
Hays Travel - Chester Le Street からの回答
Thank you for the lovely feedback, Great to hear that you had an amazing holiday once again. Jane :)
Hays Travel - Chester Le Street からの回答
Thank you for the lovely feedback, have a great holiday. Gemma :)
As always my booking was dealt with…
As always my booking was dealt with quickly and professionally with all the information and help that I needed
2026年7月20日
Hays Travel - Chester Le Street からの回答
Thank you for your wonderful feedback! We are so pleased to hear that your booking was handled quickly and professionally, and that you received all the information and help you needed. Mia :)
Best experience I’ll be going here from…
Best experience I’ll be going here from now on such a great hand
2026年7月19日
Hays Travel - Chester Le Street からの回答
Thank you so much for your wonderful review! We are thrilled to hear you had such a great experience and look forward to welcoming you back. Gemma :)
Hays Travel - Chester Le Street からの回答
Thank you for the lovely feedback, enjoy your cruise. Gemma :)
Hays Travel - Chester Le Street からの回答
Thank you for your wonderful feedback! We are so pleased to hear that we were able to provide you with excellent attention to detail and secure the best price for you :)
Spanish holiday
I've used the Hays branch at Chester-le-Street on numerous occasions as I find the staff very welcoming and helpful.
2026年7月17日
Hays Travel - Chester Le Street からの回答
Thank you for your wonderful review! We are so pleased to hear that our team is welcoming and helpful. We appreciate your continued support.
Angel :)
Lovely staff
Lovely staff, quickly found the holiday id been thinking about , very good deal
2026年7月9日
Hays Travel - Chester Le Street からの回答
Thank you for the lovely feedback. Jane :)
Helen was great
Helen was great! Patient, knowledgeable and really did her best for us. We were there quite a long time and Helen and the rest of the team were attentive and kind. Thank you!
2026年7月15日
Hays Travel - Chester Le Street からの回答
Many thanks for your lovely review! It was a pleasure to help you arrange your special holiday.
I hope you have a fantastic time and look forward to hearing all about it on your return.
Many Thanks Helen 😊
Hays Travel - Chester Le Street からの回答
Lovely to see you this weekend and I'm so pleased we could get your holiday sorted. Thanks so much for such a lovely review :)
Bethany (CLS Branch ) went above and…
Bethany (CLS Branch ) went above and beyond to meet our requirements. She did a great job keeping in a good price range without comprimising on the quality of accomodation.
We chopped and changed the holiday a few times, but nothing was too much trouble. Thank you Bethany and we cant wait for our trip x
2026年7月5日
Hays Travel - Chester Le Street からの回答
Thank you so much for your wonderful feedback! It was a pleasure to book your cruise and you will have the best time. We appreciate you choosing us!
As always great service
2026年7月12日
Hays Travel - Chester Le Street からの回答
Thank you so much for your wonderful review! We are delighted to hear that you consistently receive great service from us. We truly appreciate your kind words.
I always book our holiday at hays the…
I always book our holiday at hays the girls are absolutely amazing they go above and beyond for you wouldn't go anywhere else
2026年7月11日
Hays Travel - Chester Le Street からの回答
Thank you so much for your wonderful review! We are so pleased to hear that our team consistently goes above and beyond for you. We truly appreciate your loyalty and look forward to helping you with many more holidays. :)
Hays Travel - Chester Le Street からの回答
Thankyou for your kind review. So glad you received great service and I'm so glad I could help you secure your holiday. Thanks Angel :)
Hays Travel - Chester Le Street からの回答
We are so pleased to hear you had such a wonderful experience with us. Thank you for your continued support and kind words!
Hays Travel - Chester Le Street からの回答
Thank you so much for your wonderful review! We are delighted to hear that our team provided you with helpful and friendly service. We truly appreciate your kind words :)
We use the Chester le Street branch and…
We use the Chester le Street branch and the girls are always friendly and helpful.
2026年7月7日
Hays Travel - Chester Le Street からの回答
Thank you so much for your wonderful feedback! We are delighted to hear that our team in Chester le Street consistently provides friendly and helpful service. We truly appreciate your kind words :)
I always love to book through Hays…
I always love to book through Hays travel. Always feel well looked after and never rushed. Staff always listen and keep in contact with you. My local branch is Chester le Steet. Thank you you make it a lovely place to visit. Nothing is a problem.
2026年7月7日
Hays Travel - Chester Le Street からの回答
We are so pleased to hear that you always feel well looked after and never rushed when booking through us. It's wonderful that our staff listen and keep in contact, making your visits a lovely experience where nothing is a problem :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。