Responded to an online advert for a holiday in Thailand from Hays at Cleveleys. They gave me options to change the dates & tailor the holiday to suit our requirements. The Booking process was ea... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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A lovely young lady called Tegan looked after us so well as it was the first time we were booking a cruise. From start to finish with a big smile she went through everything we needed to know and advi... もっと見る
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Sonia was wonderful took us through all options got us good quote inc.good flights should beyond of her as member of staff a credit to you
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Shopia was excellent, even when we kept changing our minds. Her communication was 5* and she listened to what we needed from the holiday and found ot within our budget.
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
69 Victoria Road West, FY5 1AJ, Cleveleys, 英国
- 01253807399
4.9
優良
929件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tegan who served us was professional
Tegan who served us was professional, pleasant and very helpful and informative,
2026年6月14日
Hays Travel - Cleveleys からの回答
Susan Bond,
We're so glad our team provided such excellent assistance. Thank you for your kind words!
Kind Regards
Hays Travel
Very helpful…
Katie was a great help in finding holidays for us and made it so easy to book
2026年6月6日
Hays Travel - Cleveleys からの回答
Hi Kevin, Thankyou so much for leaving us such a lovely review. We are so happy to hear you were happy with Katies service :)
The staff were very helpful and patient…
The staff were very helpful and patient as several changes were made to the itinerary and booking
2026年6月6日
Hays Travel - Cleveleys からの回答
Thankyou so much for this lovely review! I am so glad we were able to help you plan your amazing trip :)
Heys Travel were very attentive and…
Heys Travel were very attentive and patient. They listened to our requirements and provided us with the cruise we wanted.
2026年6月8日
Hays Travel - Cleveleys からの回答
Thank you for your wonderful feedback! We are so pleased we could help you find the perfect cruise!
The agent was kind and patient,no…
The agent was kind and patient,no question was unanswered she made us feel comfortable.
2026年6月8日
Hays Travel - Cleveleys からの回答
We are so glad our team made you feel comfortable and answered all your questions. Thank you for your lovely review :)
Great experience
The whole experience from start to finish was totally professional, but moreso, extremely friendly (I'd been into a local travel agent who made me feel uncomfortable).. so needless to say I walked away.
I'd heard and seen the reputation you have so I thought I would venture into your Cleveleys branch.
I saw Tegan ..she was superb and within 24 hours we had a lovely holiday booked .
Totally helpful and extremely on the ball !!
2026年5月28日
Hays Travel - Cleveleys からの回答
Hi Julie, Thank you for your wonderful review! We are so pleased to hear that your experience with us was professional and friendly. We are delighted we could help you book a lovely holiday so quickly. Tegan will be so pleased with this :) xx
Sophia was very helpful
Sophia was very helpful. I gave her all my requirements and she met them all.
2026年6月5日
Hays Travel - Cleveleys からの回答
Jayne,
We are so glad we could meet all your requirements! Thank you for your kind words.
Kind Regards
Hays Travel
Explained what we wanted,staff got…
Explained what we wanted,staff got things sorted in no time at all.
2026年6月5日
Hays Travel - Cleveleys からの回答
We're glad we could quickly sort things for you. Thank you for your kind feedback! xx
Hays Travel - Cleveleys からの回答
Thank you for your kind words. We are so pleased. xx
The staff who helped us
The staff who helped us, went out of their way to search for holidays, were very supportive, explained everything carefully and were very reassuring
A credit to the ompany
Hays Cleveleys
2026年5月29日
Hays Travel - Cleveleys からの回答
We're so pleased to hear our team provided such supportive and reassuring service. Thank you for your wonderful feedback. xx
Hays Travel - Cleveleys からの回答
Thank you for your kind words and 5-star rating. We are so pleased we could assist you. xx
Louise was very professional and a…
Louise was very professional and a pleasant and experienced person to deal with. Was very helpful and polite.
2026年6月3日
Hays Travel - Cleveleys からの回答
We're so glad you had such a positive experience. We appreciate your kind words about Louise. Thankyou so much xx
Sophia pulled out all the stops and got…
Sophia pulled out all the stops and got us a great bargain holiday.
2026年6月3日
Hays Travel - Cleveleys からの回答
We're so glad we could help you find a great bargain holiday! Thank you for your kind words. Enjoy xx
Great experience and managed to get a…
Great experience and managed to get a holiday within our budget
2026年6月2日
Hays Travel - Cleveleys からの回答
Thank you for your kind words. We are so pleased we could help! XX
Hays Travel - Cleveleys からの回答
Thank you for your kind words. We are so pleased to hear that we were able to assist you efficiently. See you soon xx
Hays Travel - Cleveleys からの回答
Thank you for your kind words! We are delighted to hear you had such a positive experience with us. Louise xx
Very knowledgeable and helpful
Very knowledgeable and helpful. Didn’t give the hard sell. Was genuinely interested in our holiday requirements. Easy to book.
2026年5月29日
Hays Travel - Cleveleys からの回答
We're so pleased you found our team knowledgeable and helpful. We appreciate your kind words about your booking experience :)
Kind Regards
Hays Travel
Recommend Hays travel
We always book our holidays with Hays travel such friendly staff and we always come away with our ideal holiday would highly recommend Hays travel
2026年5月22日
Hays Travel - Cleveleys からの回答
We are so pleased you consistently find our staff friendly and always find your ideal holiday with us. We appreciate your recommendation too! Louise xx
Hays Travel - Cleveleys からの回答
Hi James, Thankyou so much for leaving us an amazing review. We are so glad you was happy with our service :)
Katie was brilliant
Katie was brilliant, I was a very awkward customer and had her get quite a few different prices for me. She found me some brilliant deals and eventually we settled on Turkey next year. The booking process was so easy, everything done over message as I was in and out of meetings. Nothing was too much trouble. Will definitely be back to book Florida x
2026年5月28日
Hays Travel - Cleveleys からの回答
Sarah Small,
We are so pleased to hear that Katie provided such excellent service and made your booking experience stress-free. It's wonderful to know that you felt well taken care of. We look forward to hopefully getting Florida booked for you also!
Kind Regards
Hays Travel
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