Susan at the Cockerton branch Darlington helped us with our holiday - made it easy to understand, nothing was to much bother - saved us money on the airport parking. Whats not to like. Thanks
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A warm welcome was followed by a really helpful conversation on our idea of a package holiday to Malta. Our holiday specialist took note of the kind of holiday we like and our budget. She presented us... もっと見る
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The travel agent (Sue) went above and beyond trying to find the closest package we found on line and explained why it was not available with Hays and an online quote may not be available or changes m... もっと見る
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From going in to the Hays Travel a nice young lady asked if she could help we sat down and we told her what we were looking for and she showed us a few hotels in the area that we wanted we picked one... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
2 The Green, DL3 9EH, Cockerton, 英国
- 01325 486131
4.9
優良
1030件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Evie provided a brilliant service
Evie provided a brilliant service. She was patient and very helpful. Her down to earth attitude made the whole booking process enjoyable.
2026年3月29日
Hays Travel - Cockerton からの回答
Thank you for your lovely review, I really appreciate your kind words. Have the best time :) Evie x
Booked via telephone and was very happy…
Booked via telephone and was very happy to get the dates required.
2026年3月28日
Hays Travel - Cockerton からの回答
Thank you for leaving Katie positive feed back we hope you enjoy coach trip, Thanks Vicki :)
Walked in looking for a quick holiday…
Walked in looking for a quick holiday at a good price came up trumps 30 minutes later all booked with travel insurance couldn't be more helpful 👍
2026年3月26日
Hays Travel - Cockerton からの回答
Thank you for taking the time to leave a review. So pleased I could find you such a great deal to Turkey - I hope you have a lovely time!
P&O cruise
Staff very helpful and friendly printed all paperwork off for us and sorted car parking at great price
2026年3月21日
Hays Travel - Cockerton からの回答
Thank you again for booking with us. Its always a pleasure helping you book your trips away. Im sure you will have another wonderful time away on your P&O Cruise. Thanks Sue :-)
Fantastic service and got our trip…
Fantastic service and got our trip booked up without any issues
2026年3月23日
Hays Travel - Cockerton からの回答
Thank you so much for your kind review, I am pleased you were happy with the service you received, I am sure you will have an amazing holiday, Kind Regards Tara
Nearly always book hols at Hays
Good helpful customer service nothing was too much trouble. I like face to face service as there’s always certain questions you can get answered that is impossible online.
2026年3月13日
Hays Travel - Cockerton からの回答
Thank you for taking the time to leave such a kind review. We are so pleased we could help you with booking your family holiday and we hope you have a an amazing time!
Evie was great
Evie, was very patient with us searched loads of options gave as much advise as she could.
2026年3月19日
Hays Travel - Cockerton からの回答
Thank you for your lovely review, we hope you have the most fantastic holiday :)
As always professional
As always professional, efficient and friendly. Vicky explained the booking in an easy professional manner and answered all our questions swiftly. Wouldn’t use any other company.
Thank you.
2026年3月17日
Hays Travel - Cockerton からの回答
Thank you for your fantastic review :) We hope you have a fantastic holiday!
To book on line was easy enough
To book on line was easy enough, but I called my local Hayes travel in Cockerton, Darlington and they were not helpful at all, they told me that the price had gone up by over £200 and it went downhill from there so I said thanks but no thanks and went back to the internet to book it (and the price had not gone up)
2026年3月14日
Hays Travel - Cockerton からの回答
Good Afternoon, I am sorry to see you have had a negative experience with our branch. I unfortunately cannot see an enquiry or booking for yourself in which to look into further. If you would like to discuss this please feel free to give us a call in branch. Kind Regards Sue
Excellent service
Evie was very helpful and thorough in considering our holiday options.
We are looking forward to our trip next week!
2026年3月12日
Hays Travel - Cockerton からの回答
David,
We appreciate you sharing your kind words. We're so happy to hear that you found our team member helpful and thorough, and we hope you enjoy your trip!
darlington, Hays Travel
Evi I spoke to was lovely as always I…
Evi I spoke to was lovely as always I book with cockerton shop , from start to finish was a nice experience,
2026年3月11日
Hays Travel - Cockerton からの回答
Thank you for leaving such a lovely review, we appreciate your loyal custom and hope you have an amazing holiday :) Evie
Hays Travel - Cockerton からの回答
We appreciate your lovely feedback! It is wonderful to hear that you had such a positive experience with our team.
Cockerton, Hays Travel
Holiday 2026…
Katie was very helpful in looking for our holiday in Majorca. Other staff in the office also give use there advice on the best resort to stay at resulting in booking our family holiday in August.
Thanks to all the staff
2026年3月9日
Hays Travel - Cockerton からの回答
Thank you Paul we appreciate you taking the time to share your experience. We're happy to hear that the team was so helpful in planning your family holiday to Majorca, and we hope you have a wonderful time in August!
Go here every year as I am always well…
Go here every year as I am always well looked after by the staff
2026年3月8日
Hays Travel - Cockerton からの回答
Thank you, we appreciate your continued custom. We are so glad to hear our staff consistently look after you well each year. Have an amazing time!
Hayes travel in Cockerton is the best…
Hayes travel in Cockerton is the best travel agents. The staff are always so chatty and friendly, they listen to our requests and needs and they always find us a fantastic holiday
2026年3月3日
Hays Travel - Cockerton からの回答
Thank you for taking the time to leave a kind review. We hope you have an amazing holiday!
Very helpful staff
Very helpful staff, Jen advised us with all the necessary facts and was great in help with choosing the right holiday. Very knowledgeable.
2026年2月28日
Hays Travel - Cockerton からの回答
Thank you taking the time to leave such a kind review. I am pleased we managed to get this booked for you and it looks to be a lovely trip!
Dealt with my enquiries fast and…
Dealt with my enquiries fast and efficiently. Always a pleasure to do business.
2026年2月24日
Hays Travel - Cockerton からの回答
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear that you find it a pleasure doing business with us.
Hays Travel
Excellent service as usual and…
Excellent service as usual and especially Sue who is always very helpful and goes over and beyond to assure us of what we are booking very friendly too
2026年2月24日
Hays Travel - Cockerton からの回答
Thank you for taking the time to leave us a kind review and we hope you enjoy your holiday!
The patience and dedication of the…
The patience and dedication of the staff: Kati and Sue, thank you
2026年2月21日
Hays Travel - Cockerton からの回答
Thank you for taking the time to leave such a kid review. We hope you enjoy your holiday!
Exemplary service.
Jessica was attentive,extremely helpful and patient when we were booking our holidays and we were given an exemplary service.
Hays Cockerton never disappoints.
2026年2月18日
Hays Travel - Cockerton からの回答
Thank you for your fantastic review, I enjoyed looking through every option with yourself - we hope you enjoy both of your trips, Have the best time - Jess :)
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