Excellent service as usual. Emma was extremely helpful and patient. She promised to do send us detailed information and did so very quickly. All the staff here in Colchester are courteous and friendy.... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Thanks to Chloe who was very efficient in booking my holiday over the phone, always great service & very quick to sort everything out! I can highly recommend the girls at Hays in Colchester!
企業が回答しました
We are both in our late 80s and find everyday life so difficult. At Hays travel everything is arranged for us and staff are extremely efficient. We can always rely on Hays.
I popped into Hayes travel with 3 destinations in mind for next years city break with 2 school friends, came out 45 minutes later all booked, (we’re off to Malta) deposit paid, + car park, Holiday ins... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
12 Trinity Square, CO1 1JR, Colchester, 英国
- 01206807925
4.9
優良
729件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing
Spoke to some wonderful members of staff, really helpful! Ended up booking our holiday during our visit instead of at home online, would recommend booking here!
2026年5月2日
Hays Travel - Colchester からの回答
Thank you for your lovely 5* review. We are glad Leyla got everything booked in store for you and we look forward to seeing you again soon.
Hays Travel - Colchester からの回答
Thank you for your kind review, it's always our pleasure to help
The agent looked through all of my…
The agent looked through all of my options and delivered what I had asked for, she showed experience and patience,a great service all round.
2026年4月22日
Hays Travel - Colchester からの回答
Thank you for your 5* review, we appreciate your repeat custom and look forward to seeing you in store again soon.
Hays Travel - Colchester からの回答
Thank you for your 5* review, we are glad we got everything booked for you and we hope to see you again soon.
Hays Travel - Colchester からの回答
Thank you for your lovely 5* review, it was a pleasure getting everything booked for you and we hope you see you again soon.
Second to none.....
Fantastic customer service from polite and well informed knowledgeable staff.
2026年4月8日
Hays Travel - Colchester からの回答
Thank you for your lovely 5* review, we appreciate your repeat custom and look forward to seeing you in store again soon.
Olivia
Olivia was so very helpful and nothing was too much trouble
Friendly atmosphere amongst the staff too
2026年4月5日
Hays Travel - Colchester からの回答
Thank you for your lovely 5* review and kind words. We look forward to seeing you in store again soon to book more amazing holidays!
Lovely people
Emma, Chloé and all the staff at the Colchester branch are very helpful and friendly and I would recommend them to anyone -
2026年4月14日
Hays Travel - Colchester からの回答
Thank you for your lovely 5* review and your repeat custom over the years. We look forward to seeing you in store again soon to book more amazing holidays!
Effortless experience
Visited twice, first visit for price check and advice, staff were helpful. Returned a week later to book and again staff very helpful and made the process easy and painless.
2026年4月11日
Hays Travel - Colchester からの回答
Thank you for your 5 star review. We're glad we got everything booked for you and look for ward to seeing you in store again soon.
As per usual Emma & all the staff at…
As per usual Emma & all the staff at Hays Travel in Colchester are very helpful & were able to deal with my holiday needs in a very professional way.
2026年4月11日
Hays Travel - Colchester からの回答
Thank you for your lovely review, it is always a pleasure helping you book your holidays and we look forward to seeing you in store again soon.
Very good experience,staff friendly…
Very good experience,staff friendly ,helpful and felt very relaxed.100 percent Leyla was brilliant we left all questions answered and better still we are going to jamaica. 5 stars for customer service well done Hays travel
2026年4月9日
Hays Travel - Colchester からの回答
Thank you for your kind review, it's always our pleasure to help and we hope to see you again soon
The young lady that helped us book our…
The young lady that helped us book our holiday was very helpful and polite.
2026年4月2日
Hays Travel - Colchester からの回答
Thank you for the 5 stars, we really appreciate your positive feedback
Helpful, kind, efficient and knowledgeable.
Lily was really helpful and kind and very efficient and knowledgeable. I really feel I could go back to her at any time with more questions. She and the Hays Travel set-up made booking my holiday very straightforward and a pleasure.
2026年3月31日
Hays Travel - Colchester からの回答
Thank you for your lovely 5* review and kind words. It was a pleasure to book your holiday and we look forward to seeing you in store again soon!
Booking a holiday is fun and Layla made…
Booking a holiday is fun and Layla made the experience easy
2026年3月31日
Hays Travel - Colchester からの回答
Thank you for your lovely 5* review and for choosing Hays Travel. We look forward to seeing you again soon to book more amazing holidays!
We popped in after see a holiday posted…
We popped in after see a holiday posted in the window the service was very very good so we decided on the spot to book, very pleased
2026年3月8日
Hays Travel - Colchester からの回答
Thank you for your kind review. We're glad to hear you had a positive experience with us and we appreciate your feedback. We look forward to seeing you again soon
Helpful indeed
2026年3月20日
Hays Travel - Colchester からの回答
Thank you for your kind words, we're always happy to help and look forward to seeing you again
Hays Travel - Colchester からの回答
Thank you for your lovely 5* review and for choosing Hays Travel. We look forward to seeing you in store again soon to book more amazing holidays!
Very helpful and polite staff nothing…
Very helpful and polite staff nothing was to much trouble.
2026年3月25日
Hays Travel - Colchester からの回答
Thank you for your wonderful 5* review and for choosing Hays Travel. We look forward to seeing you in store again soon to book more amazing holidays!
A Train Journey With A Difference
I booked with Emma who made the process very relaxing and easy . Last year we went to Vietnam which was also booked through Hays and Emma suggested going with Intrepid which was brilliant advice . We had a great holiday !
2026年3月15日
Hays Travel - Colchester からの回答
Thank you for your kind review. We're glad to hear you had an amazing time, it's always our pleasure to help.
We look forward to seeing you again soon!
Hays Travel - Colchester からの回答
Thank you for your kind words, it's always our pleasure to help you and look forward to seeing you again!
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