The young lady, lilie, was very helpful and knowledgeable the lady next to her offered her support where needed, with excellent advice. 1dt time using your company, up to now cannot fault it.
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レビュアーのコメントを見てみましょう
I had a brilliant experience booking my Japan holiday with Hays Travel. A special thank you to Lilie and Christina, who were both amazing throughout the whole process. They were friendly and prof... もっと見る
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The staff in the travel agency are all friendly from the manager Kamal down. We were dealt with by Justine who listened to our criteria and found us a holiday that met most of our wants, which we boo... もっと見る
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We will only use Hays in Colwyn Bay for our holiday bookings. Our previous experiences with them have been so very good, and this time was no exception. We were looked after and advised so well by Tra... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 10 Bay View Centre, LL29 8DG, Colwyn Bay, 英国
- 01492 445024
4.9
優良
671件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service as always by Kemal…
Excellent service as always by Kemal Gleeson answering all our queries always with a smile putting us at ease with the problem we had
2026年8月18日
Hays Travel - Colwyn Bay からの回答
To Sandra,
Thank you for your wonderful 5-star review! We are so pleased to hear that our manager Kemal was able to assist you with your queries and put you at ease.
Kind Regards
Hays Travel
Colwyn bay
Hays Travel - Colwyn Bay からの回答
To David,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team helpful and the booking process easy. We truly appreciate your positive feedback.
Kind Regards
Hays Travel Colwyn bay
The staff in the travel agency are great
The staff in the travel agency are all friendly from the manager Kamal down.
We were dealt with by Justine who listened to our criteria and found us a holiday that met most of our wants, which we booked
2026年8月16日
Hays Travel - Colwyn Bay からの回答
Hi Martin,
Thank you for your review - we look forward to welcoming you back into branch soon
Kind regards,
Kemal and Team Hays Colwyn Bay
great service
2026年8月1日
Hays Travel - Colwyn Bay からの回答
To Michael,
Thanks again for booking and we look forward to seeing you when your tickets are ready.
Many Thanks
Colwyn bay
Tracy very helpful as usual
2026年8月14日
Hays Travel - Colwyn Bay からの回答
To Ian,
Thank you for your continued support in booking here with us at Colwyn Bay
Kind Regards
Hays Travel
Colwyn Bay
saw tracy to book discussed earlier…
saw tracy to book discussed earlier with justine both very helpful and friendly
2026年8月13日
Hays Travel - Colwyn Bay からの回答
To Mr Cope,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and friendly. We appreciate you choosing us and look forward to seeing you again
Kind Regards
Hays Travel Colwyn Bay
Tracey above & beyond as usual fabulous …
Tracey was fabulous as usual couldn’t do enough to help us
2026年8月5日
Hays Travel - Colwyn Bay からの回答
Hi Christine,
Thank you for your lovely review - we look forward to welcoming you back into branch soon
Thank you,
Kemal and Team Hays Colwyn Bay
First time customer
The young lady, lilie, was very helpful and knowledgeable the lady next to her offered her support where needed, with excellent advice.
1dt time using your company, up to now cannot fault it.
2026年8月9日
Hays Travel - Colwyn Bay からの回答
Good morning Ann,
Thank you so much for leaving a lovely review/words, I will pass your feedback over to Lilie. We look forward to welcoming you back into store very soon
Thanks again,
Kemal and Team Hays Colwyn Bay
Friendly helpful advice for the people…
Friendly helpful advice for the people who have a hard time finding the right place to start looking for a holiday.
2026年8月3日
Hays Travel - Colwyn Bay からの回答
Good morning Jillian,
Thank you so much for leaving a lovely review - we look forward to welcoming you back into store very soon
Thanks again,
Kemal and Team Hays Colwyn Bay
Very helpful staff
2026年8月7日
Hays Travel - Colwyn Bay からの回答
Good Afternoon,
Thank you for your lovely review - we look forward to welcoming you back into branch soon
Kind regards,
Kemal and Team Hays Colwyn Bay
Always helpful
Always helpful. Christiana was amazing, eventually finding 2 holidays with disabled facilities, wasn't easy but we got there, thank you so much for your patience 😊
2026年8月7日
Hays Travel - Colwyn Bay からの回答
Good morning,
Thank you for your lovely review - we look forward to welcoming you back into branch soon
Kind regards,
Kemal and Team Hays Colwyn Bay
The Staff are always very helpful and…
The Staff are always very helpful and friendly and professional in booking our holidays, recommended for great service
2026年7月30日
Hays Travel - Colwyn Bay からの回答
To Michael,
Thank you for your wonderful feedback! We are so pleased to hear that our team is always helpful, friendly, and professional when booking your holidays. We truly appreciate your recommendation for our great service.
Kind Regards
Hays Travel Colwyn Bay
Very helpful staff,young girl training
Very helpful staff,young girl training, couldn't be more helpful with booking holiday, car parking and renuing holiday insurance with confident,great travel shop ,allways go there for our holidays booking ,staff are great .
2026年8月4日
Hays Travel - Colwyn Bay からの回答
Mrs Bartlett,
We are so pleased to hear that our team, especially our young trainee Lillie , provided such excellent service in booking your holiday, car parking, and renewing your insurance. We truly appreciate your loyalty and kind words!
Kind Regards
Hays Travel Colwyn Bay
Excellent service from start to finish
I had a brilliant experience booking my Japan holiday with Hays Travel. A special thank you to Lilie and Christina, who were both amazing throughout the whole process.
They were friendly and professional, taking the time to listen to what I wanted and making sure everything was arranged perfectly. Their knowledge and attention to detail made booking such a special trip feel simple and stress-free.
I really appreciate all the help they gave me, and I’m now so excited for my Japan adventure. I would highly recommend Hays Travel, especially Lilie and Christina, to anyone looking to book a holiday. Thank you both for making the experience such a positive one!
2026年7月27日
Hays Travel - Colwyn Bay からの回答
To Kay,
Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a brilliant experience booking your Japan holiday. It's fantastic to know that our team was friendly and professional, and that their knowledge and attention to detail made your booking simple and stress-free. We hope you have an amazing adventure!
Kind Regards
Hays Travel Colwyn Bay
Excellent service from all the staff as…
Excellent service from all the staff as ALWAYS , lovely atmosphere and helpful staff , excellent place to go and book a holiday or to find a holiday
2026年8月4日
Hays Travel - Colwyn Bay からの回答
To Gary,
Thank you for your wonderful feedback as always We are so pleased to hear that you consistently receive excellent service and appreciate the lovely atmosphere and helpfulness of all the staff.
Thank You
Hays Travel
Colwyn Bay
Tracey was great at helping us and…
Tracey was great at helping us and sorting out our booking for our first cruise holiday.
2026年8月2日
Hays Travel - Colwyn Bay からの回答
Hi Christine,
Thank you for your lovely review - I will pass your comments onto Tracey
Thank you,
Kemal and Team Hays Colwyn Bay
Always a friendly welcome in store.
Always a friendly welcome in store.
Got cruise we wanted at the advertised price.
Lilie was great and helped us choose a cabin.
Easy process as always
Thank you
2026年7月31日
Hays Travel - Colwyn Bay からの回答
Hi Christine,
Thank you for your lovely review - I will pass your comments onto Lilie
Thank you,
Kemal and Team Hays Colwyn Bay
Lilly in Colwyn Bay was very helpful…
Lilly in Colwyn Bay was very helpful and knowledgeable would recommend her to help you choose the right holiday
2026年7月30日
Hays Travel - Colwyn Bay からの回答
To Noella,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was made easier and more enjoyable and will pass it on to Lillie.
Kind Regards
Hays Travel Colwyn Bay
Hays Travel - Colwyn Bay からの回答
Hi Allan,
Thank you for your fantastic 5-star review and for taking time out to complete it.
Kind Regards
Hays Travel Colwyn bay
Very polite staff and happy to help and…
Very polite staff and happy to help and make sure the booking goes smoothly. Thankyou!
2026年7月18日
Hays Travel - Colwyn Bay からの回答
Hi Katie,
Thank you for your lovely feedback - we appreciate is so much
Thanks again,
Kemal and Team Hays Colwyn Bay
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