We always book with heyes travel your local helpful look for the best deals and understand our needs Your operators are the best they know what they are doing Keep up the good work
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Lovely welcome...Young lady introduced herself...sat us down with offer of hot drink. She noted the type of holiday we wanted,offered good advice & gave us options which we took away to think about.... もっと見る
企業が回答しました
Ellie who we dealt with us was as usual very helpful and knowledgable and found exactly what we were looking for. She is one of the reasons we always use this branch.Its nice to see a familiar , pleas... もっと見る
企業が回答しました
Great. I went in to feedback my very positive recent holiday experience and booked another holiday with them. Very pleased with their professionalism in the way they explained the holiday details.... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit C Deeside District Centre, CH5 4WL, Connah's Quay, 英国
- 01244 836748
4.9
優良
508件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Disappointing Experience
2025年9月14日
Hays Travel - Connah's Quay からの回答
Good Afternoon, Gail
I am sorry to hear that you have not had a good experience with us. I can see that you have been in discussion with our manager and customer service addressing your booking.
Should you require anything further please contact Hays Travel Connah's Quay
Thanks
Keeley
Hays Travel - Connah's Quay からの回答
Thank you for your positive feedback, I will pass this onto Jake.
We hope you have an amazing holiday and look forward to helping with the next one - Ashleigh
The staff are friendly
The staff are friendly, professional and give you options to consider to help you decide, and it's good value for money.
2025年9月17日
Hays Travel - Connah's Quay からの回答
Thank you so much for your positive feedback, it was a pleasure to help with getting your trip planned and I look forward to hearing all about it when you return! - Ashleigh
Hays Travel - Connah's Quay からの回答
Thank you so much for your positive feedback, I will pass this onto Ellie-Joe.
I am glad you are happy with the service you received, and we look forward to helping you in the future - Ashleigh
Fantastic service as always
Fantastic service as always, the staff always go above and beyond for you.
2025年9月21日
Hays Travel - Connah's Quay からの回答
Thank you so much for your positive feedback, it was a pleasure to help with booking your holiday and I hope you have an amazing time.
I look forward to welcoming you back in for your next one - Ashleigh
Very happy with the service Ellie was…
Very happy with the service Ellie was very helpful and very professional and lovely to deal with
2025年9月20日
Hays Travel - Connah's Quay からの回答
Thank you for your kind words, I had a lovely time booking your holiday :)
Look forward to seeing you again !
Kind Regards,
Ellie-Joe x
We booked the holiday we wanted
We booked the holiday we wanted. All done very quickly and they matched the online price.
2025年9月17日
Hays Travel - Connah's Quay からの回答
Thank you for your lovely comment , I'm glad we got it sorted for you& I hope you have a lovely holiday! - Elle :)
Hays Travel - Connah's Quay からの回答
Hi Sarah, thank you so much for your positive feedback. It was a pleasure to find this holiday for you and I hope you love it just as much as I did!
I look forward to welcoming you back in store and hearing all about it when you return! - Ashleigh
Hays Travel - Connah's Quay からの回答
Thank you so much for your positive feedback, I will make sure it is passed on to Jake!
I am please to hear you are happy with your holiday and we hope you have an amazing time! - Ashleigh
Ashleigh lovely lady and very helpful…
Ashleigh lovely lady and very helpful in what we needed to book a holiday
2025年9月3日
Hays Travel - Connah's Quay からの回答
Hi Donna, thank you so much for your positive feedback. It was lovely meeting you and it was my pleasure to book your holiday for you! I hope you have the most amazing time and I look forward to welcoming you back in store soon! - Ashleigh
The lady who helped was amazing
2025年9月2日
Hays Travel - Connah's Quay からの回答
Thank you very much for your kind words :)
Have a lovely week Joanna !
Kindest Regards,
Ellie-Joe Bellis xx
Hays Travel - Connah's Quay からの回答
Thank you so much for your positive feedback. It was a pleasure to get your holiday booked for you and we look forward to welcoming you back in store - Ashleigh
Bali Bonanza!
Both Ashleigh and Keely who dealt with our enquiry and subsequent booking were incredibly helpful
2025年9月6日
Hays Travel - Connah's Quay からの回答
Thank you so much for your positive feedback, I am glad that you are pleased with the service you received from us and we look forward to helping with your next holiday - Ashleigh :)
Ashley was a great taking the time to…
Ashley was a great taking the time to look at different options available. She listened to what we wanted from our holiday.
2025年8月31日
Hays Travel - Connah's Quay からの回答
Hi Nicola, thank you so much for your positive feedback. It was my pleasure to get your family holiday booked for you! I'm glad we got such an amazing trip sorted and I am just as excited for you to go! I look forward to welcoming you back into store. - Ashleigh
Hays Travel - Connah's Quay からの回答
Thank you so much for your positive feedback, it was a pleasure to help with getting your holiday booked. I hope you have an amazing time and look forward to hearing all about it when you get back! - Ashleigh
Hays Travel - Connah's Quay からの回答
Thank you so much for your positive feedback. I will pass this on to Ellie-Joe.
I am glad you had a positive experience in store with us and we look forward to welcoming you back - Ashleigh
I just wanted to say how professional…
I just wanted to say how professional and helpful Ellie was in assisting me with booking my holiday. She truly went the extra mile to ensure everything was covered, and her attention to detail and friendly approach made the whole process smooth and stress-free. I'm very grateful for her support!
2025年8月22日
Hays Travel - Connah's Quay からの回答
Thank you so much for your positive feedback. I will pass this on to Ellie-Joe.
I am please to hear you are happy with the service you received, and that Ellie-Joe went above and beyond for you.
We look forward to welcoming you back in store - Ashleigh
When I came to your office I was…
When I came to your office I was welcomed by a friendly assistant called Elle. She was very helpful and informative of the area in Italy where we wanted to take a last minute break. We are a party of 6 and we are delighted with the hotel she found for us.
Thank you Elle
2025年8月28日
Hays Travel - Connah's Quay からの回答
Thank you for your lovely review Sharon , It was a pleasure to meet you and I hope you all have the best holiday! :)
Elle x
Keeley and Ashleigh were both so…
Keeley and Ashleigh were both so helpful and charming. They didn't rush us and gave us good advice considering it went into closing tome. We booked a holiday with both of them one Monday and One Tuesday. Thanks to both of them. Dave Watkin and Patricia Austin
2025年8月26日
Hays Travel - Connah's Quay からの回答
Thank you so much for your positive feedback. It was our pleasure to help with your holidays and I am so glad you had such a positive experience with us in store.
We look forward to welcoming you back and hearing all about your holidays! - Ashleigh :)
Friendly and helpful
2025年8月24日
Hays Travel - Connah's Quay からの回答
Thank you for your positive feedback. We look forward to welcoming you back into store - Ashleigh
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