Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
There are two lovely ladies Coventry branch Chloe and Rachel. Their knowledge was amazing. Made us feel comfortable booking our Australia trip. Gave us lots of tips on where to visit when get there f... もっと見る
企業が回答しました
Had a pleasant time booking my holiday with Katie. She had a very friendly approach and handled a large group booking very well. Katie has also ensured that my food allergies have been passed on to M... もっと見る
企業が回答しました
Exceptional service for the second time this year. If other assistants are available to help out they do which obviously speeds the process up. Called in for a brochure left with a booked holiday.... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
4 Smithford Way, CV1 1FX, Coventry, 英国
- 02476993855
4.9
優良
584件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Coventry からの回答
Thank you so much for your lovely feedback Brent :)
I was impressed from the beginning by…
I was impressed from the beginning by the staff's eagerness to deal with me in a rapid, but relaxed and friendly manner.
I felt calm and confident that I was getting what I wanted, even when I realised that I had not thought through sensibly the mechanics of making the payment. What could have been embarrassing remained amicable and supportive, a delightful experience.
2026年5月30日
Hays Travel - Coventry からの回答
Thank you so much for your lovely feedback Mr Burden :)
Great service
Very helpful service and worked hard to provide us with a good holiday package, very friendly staff.
2026年5月29日
Hays Travel - Coventry からの回答
Thank you for the kind words these will be passed on to Katie you advisor :)
Hays Travel - Coventry からの回答
Thank you Patricia for your lovely feedback :)
Hays Travel - Coventry からの回答
Thank you for your lovely feedback :)
I will always book my holidays with…
I will always book my holidays with Hays. I have used them 5 times now and the process is always easy and faultless.
The amazing staff are a great help.
Highly recommended.
2026年5月20日
Hays Travel - Coventry からの回答
Thank you for your lovely feedback. We will pass this on to Katie for you!
We only ever use Hayes always get good…
We only ever use Hayes always get good service thanks to Sonia for finding us a holiday again .
2026年5月17日
Hays Travel - Coventry からの回答
Thank you for your lovely feedback Susan :)
Hays Travel - Coventry からの回答
Thank you for your lovely feedback :)
Booked our second holiday yesterday
Booked our second holiday yesterday. Just waiting for confirmation about booking because of the request for a wet room and other facilities specially for our needs. All enquiries and requests met with understanding and a smile for a family group holiday. Changing dates a few times not a problem. Thank you Rachel
2026年5月11日
Hays Travel - Coventry からの回答
Thank you so much for your lovely feedback :)
Staff were very polite and helpful
Staff were very polite and helpful. I am going to Spain first time for 25 years ago. I am a pleased customer. Will be booking again. Thank you
2026年5月1日
Hays Travel - Coventry からの回答
Thank you Claire for your lovely feedback :)
So helpful.
Both Sonia and Katie were really helpful as we had a slightly complicated itinerary in mind but nothing was too much trouble. The time was taken to sort the little details and communication was excellent.
2026年5月4日
Hays Travel - Coventry からの回答
Thank you for the lovely comments I will make sure these are passed on to both Sonia and Katie :)
Have booked with Hays for several years…
Have booked with Hays for several years and always had a good experience from all staff especially from Rachael she never rushes us and always makes sure she finds something that we have requested always a joy to visit hays
2026年5月3日
Hays Travel - Coventry からの回答
Thank you so much Ellen for your lovely feedback :)
Excellent service from Sonia sorted us…
Excellent service from Sonia sorted us a great holiday
2026年5月2日
Hays Travel - Coventry からの回答
Hi Joan thank you for the lovely kind words these really are appreciated will make sure Sonia is aware :)
Iv been using hays travel for a long…
Iv been using hays travel for a long time now always happy to help find the perfect holiday to suit your needs.. Katie was amazing explaining everything to us very helpful definitely be using them again
2026年5月2日
Hays Travel - Coventry からの回答
Hi Dana thank you for the lovely kind words these really are appreciated will make sure Katie is aware :)
Your assistant Katy was polite
Your assistant Katy was polite, helpful, professional and patient whilst dealing with us. Couldn't ask for more!
2026年5月1日
Hays Travel - Coventry からの回答
Hi Raymond thank you for the lovely kind words these really are appreciated will make sure Katie is aware :)
Holiday/Cruise booking
Rachel, was absolutely fantastic, her knowledge of the product she was selling was excellent, she answered all our questions and queries, she couldn't do enough for us. Highly recommend speaking to Rachel for your holiday bookings.
2026年4月30日
Hays Travel - Coventry からの回答
Thank you so much Karl for your lovely feedback, this will be passed onto Rachael :)
Very helpful as was a complicated…
Very helpful as was a complicated booking because of the age ranges,mobility and dietary needs.
2026年4月23日
Hays Travel - Coventry からの回答
Thank you so much for your lovely feedback :)
I always get amazing service at your…
I always get amazing service at your Coventry branch….the staff are so friendly-they know be by name now,they always find me the best deals.
2026年4月26日
Hays Travel - Coventry からの回答
Thank you for your lovely feedback :)
Hays Travel - Coventry からの回答
Thank you for your lovely feedback :)
Sonia
Sonia, was quick, polite and extremely helpful. Made the process of booking a cruise simple.
2026年4月12日
Hays Travel - Coventry からの回答
Thank you Michelle for your lovely feedback :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。