Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Katie was brilliant. As it was a winter break we preferred some heat but thought we couldn’t afford it but she kept going until she found the right place as we needed to be near the beach and fairly f... もっと見る
企業が回答しました
There are two lovely ladies Coventry branch Chloe and Rachel. Their knowledge was amazing. Made us feel comfortable booking our Australia trip. Gave us lots of tips on where to visit when get there f... もっと見る
企業が回答しました
Had a pleasant time booking my holiday with Katie. She had a very friendly approach and handled a large group booking very well. Katie has also ensured that my food allergies have been passed on to M... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
4 Smithford Way, CV1 1FX, Coventry, 英国
- 02476993855
4.9
優良
586件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
they are very helpful in choosing your…
they are very helpful in choosing your holiday very friendly and easy to talk with
2026年1月5日
Hays Travel - Coventry からの回答
Thank you so much for your lovely feedback :)
Rachel was fabulous…
Rachel was fabulous,her one to one customer service was great!!!
Personal knowledge on our holiday was second to none...
She has helped us picked 3 hoilday now,and enjoyed each one .
2026年1月4日
Hays Travel - Coventry からの回答
Thank you so much Susan for your lovely feedback :)
Hays Travel - Coventry からの回答
Thank you for your lovely feedback :)
Quick and easy to book
2026年1月3日
Hays Travel - Coventry からの回答
Thank you Alan for your lovely feedback :)
Katie was very helpful and made the…
Katie was very helpful and made the booking process really easy
2026年1月2日
Hays Travel - Coventry からの回答
Thank you so much for your lovely feedback :)
Hays Travel - Coventry からの回答
Thanks so much for your lovely feedback :)
Katie from coventry branch of Hayes…
Katie from coventry branch of Hayes travel was very professional, efficient and helpful in choosing my City Break to Rome. She was patient in helping me to decide my holiday need. She made me less anxious when booking this trip with her nice manner.
Thank you for a pleasant experience.
2025年12月31日
Hays Travel - Coventry からの回答
Thank you so much for your lovely feedback Kulwant, it is always a pleasure booking your holidays. Katie :)
Chloe sonia 10 out of 10
Chloe sonia, really good team.And very experience , gave us everything value for money
2025年12月19日
Hays Travel - Coventry からの回答
Thank you for your lovely feedback Mark :)
Hays Travel - Coventry からの回答
Thank your for your kind words, we appreciate this!
Hays Travel - Coventry からの回答
Thank you for your kind words, we really appreciate this.
Such a pleasant and helpful crew at…
Such a pleasant and helpful crew at Coventry store. So much patience and nothing too much trouble!
2025年11月22日
Hays Travel - Coventry からの回答
Thank you for your lovely feedback, we really appreciate this!
Professional, knowledgeable and pleasant
Exceptional service for the second time this year. If other assistants are available to help out they do which obviously speeds the process up.
Called in for a brochure left with a booked holiday. Chloe worked tirelessly on our behalf along with help from another advisor ( at the next desk)
Would definitely recommend.
2025年11月22日
Hays Travel - Coventry からの回答
Thank you so much for your lovely feedback :)
Great holidays when booking with Hays
Always book our holidays with Hays travel because the staff are always friendly and very good at there job. Wouldn't go anywhere else now 10/10.
2025年11月23日
Hays Travel - Coventry からの回答
Thank you for your lovely feedback :)
Impressive friendly and efficient customer service.…
We were impressed by the friendly and efficient staff who booked our holiday. And when we found the tour operator had made a mistake the Hays staff quickly resolved the issue. Having booked with this Hays centre before it was great to find their customer care has remained at such an excellent level.
2025年11月22日
Hays Travel - Coventry からの回答
Thank you for your lovely feedback :)
Staff were very helpful and friendly
2025年11月19日
Hays Travel - Coventry からの回答
Thank you for your lovely feedback Michael :)
Booked a cruise in the Coventry store
Booked a cruise in the Coventry store. Katie and Sonia dealt with the booking which had some challenges, and they were both extremely helpful and very pleasant.
2025年11月18日
Hays Travel - Coventry からの回答
Thank you for your amazing feedback, we will pass this on to Sonia and Katie!
Sofia was polite and professional
Sofia was polite and professional. Asked what we required and talked through our options . Very pleased 😀
2025年11月17日
Hays Travel - Coventry からの回答
Thank you for your kind words!
Lots of questions and combinations were…
Lots of questions and combinations were asked. All details were fully explored and a positive result came from it. Helpful
2025年11月14日
Hays Travel - Coventry からの回答
Thank you for your feedback :)
Sonia that helped me with the booking…
Sonia that helped me with the booking was superb highly recommend her , only issue is my name is Kathleen and you keep calling me Laura
2025年11月2日
Hays Travel - Coventry からの回答
Thank you for your lovely feedback Kathleen :)
Hays Travel - Coventry からの回答
Thank you for your lovely feedback Susan :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。